On 12/1/2009 I faxed a letter to Legal Helpers notifying them that I wished to terminate their services. I am still waiting on getting refund of my money.
I hired this firm to help me file Chapter 7. I was told that I qualified but that I was borderline. I supplied back to my attorney mistakes I had found in the paper work they entered. The mistakes were in my favor and I made my final payment and supplied my certified check for court filing on 10/31/09. A couple of week's later I was told that the updates were still being done but that my county had just changed the MEANS test score effective November 2009 and I no longer qualified for Chapter 7. They tried to pressure me in filing Chapter 13. I did not wish to do this and decided to terminate our agreement.
Legal Helpers is refusing to refund my money. They say it is because they have the right to charge me for their time and costs which has been inflated. I say they should have known about the pending change to the MEANS test score and that they purposefully mislead me. I will not agree to pay for their poor data entry, their incompetence, their dropped phone calls, etc.
Stay far away from this company!
The complaint has been investigated and resolved to the customer’s satisfaction.
i know how you feel, Legal helpers are a scam and they need to be reported and put out of business!