Mags4Cheap review: No magazine - No refund! 72

I ordered the subscription in December, paid in full for a 3 year subscription, never received an issue and can't get thru to customer service

We paid by credit card to mags4cheap for a 2 year subscription for consumer reports at $24.95 and Wondertime for 1 year at $6.95 on 11/17/07. Consumer reports indicates they have not been paid to date and have suspended their publication after 2 months indicating they are in receipt of our payment. Wondertime magazine was never received. We have tried on numerous occasions to contact mags4cheap with little success since they do not readily return any messages, or only sporadically without reliable results.

It is my impression that Consumer Reports is a reputable publisher and when they indicate they have not received our payment through mags for cheap, I believe them. At this point we are disguisted at this issue with no resolution in sight. Our cost is insignificant but what can be done to right a wrong with a disreputable agency like mags4cheap? From all indications this appears to be a pattern in the way this company does business.

Victor and Rhonda Lipinski

We've experienced the same thing with Mags4 cheap. Have been strung out for 6 months with a variety of answers. Magazine is in back order, can't deliver because we aren't getting responses from People Magazine. We will refund your money, which has been a joke in itself. Besides the check is in the mail trick, we've been told that we can't refund your credit card because our machine is down for routine maintenance, now it's past the 30 day limit on credits. Today we stand where we were 4 months ago with the money will be refunded in 30 days. I hope someone catches these thieves and throws them in jail.

I have been dealing with this company for almost a year. I ordered magazines as a gift for my son..they never were delivered..this was on 8/29/2007! I have since than tried calling and have been continually disconnected. I have e-mailed MANY times...On 1/10/2008 after waiting for delivery that they stated could take as much as 12 weeks, I was told there was a problem and they submitted a problem ticket. since that time I have e-mailed many times..the following are some of there responses...a problem in the fulfillment center..there was a problem with their credit processor it was down for maintenance(?) Because of the length of time they could not credit my card I would need a check instead..It would take 30 days...it would take 15 days and be sent third class..that was on 4/29/2008 and the last one on 5/2/2008 said simply..you will get your money...please help! It is regards to my order number 585404 and the refund is for $64.90 Thank you

I ALSO ORDERED MAGAZINES BACK IN AUG. OF 2007 . PAID FOR BY CREDIT CARD AND NEVER RECEIVED THEM . I ALSO GET E MAIL FOR A BRIAN THAT IS PROBABLY A FAKE NAME USED . THEY KEEP SAYING THEY WILL SUMMIT A TICKET WAIT 10 DAYS . WOW 10 MONTHS AND 8 TICKETS LATER. NO MAGAZINES . WHAT A RIP OFF . I HOPE THE CATCH THIS GUY AND LOCK HIM UP . SS IN GA.

This is close to my experience, years ago, but occasionally able to reach a warm body then. Results weren't any better despite verbal promises. In the end I got a few subscriptions fulfilled, but no refunds, essentially paying full price for the subscriptions were received.

I have failed to receive 7 gift subscriptions for Health Magazine and 1 subscription to Consumer Reports. These orders were placed over 6 months ago and Mags4cheap has been playing a cat and mouse game with me. When I email, they either reply that the email came in blank (but I copied it to my email address and the full message was there) and other times they say the order has been returned by the publisher because of an error with the processing (but the publisher doesn't know anything about it). Phone calls have not been returned and they refuse to respond to my requests for refunds. This is more than a $100 loss to me. This company should be shut down because they are crooks!

I ordered a magazine in January 2008 - They charged my credit $12.95. Said I would get magazine (it was a renewal) in 8-10 weeks. Delivery of magazine stopped: I called the Magazine publisher - they said that Mags4CHEAP was NOT an authorized service of theirs! I contacted Mags4Cheap - in May, 2008 - they said, since so much time has passed - they would have to send a check refund (they communicate by email ONLY ) . They said I would get in 30 days. I have sent 3 emails since - 'they are looking into it'
Its July 25 - looks like I'm screwed.
Will report them to BBB - I wont be the first

I ordered a subscription in Nov of 2007 as a Christmas gift. The subscription was never received and I have been continually sending emails to try and get my money returned to me. They seem to have a standard letter when they reply : "They are checking on it and i should receive my refund within the next 10 days. " This now has been going on for months. I would never order from this outfit...I dont believe they even are a business. This must be a total fraud...they take your money and continually send replies to your email that seem to be the same to everyone..All the complaints I have read are the same. Someone needs to pull "Mags4cheap" off the internet! Do not order from them! It really is a HOAX!

STAY AWAY from Mags4Cheap. Like many others, I foolishly ordered People magazine on December 16, 2007 and that was the last I saw of the $73.95 immediately removed from my credit card. I have filed a complaint with the Attorney General of Texas and the FCC, both of whom acknowledged my complaint and that was it. I currently have 2" of copies of emails, etc. and occasionally email them so I can see if they have any innovative excuses to add to their macros. The most amusing came from "Andrew" who said "we've sent your refund to you multiple times"! Very creative but complete nonsense. STAY AWAY from this boiler room operation.

I too have been ripped off by this "white-crime criminal" company. They promised a reimbursement total of $80.95 over a month ago for People and Popular Mechanics subscriptions that were ordered in Feb of 2008 and never received. Their customer service department is especially adept in lying rudeness and unprofessionalism. STAY AWAY from this robbery outfit!

It's been 7 months since I subscribed to 2 fashion magazines. I have only received one and that was after I placed a phone call to Mags4Cheap saying that I had waited 3 months and still had not received my magazines. A month or 2 later I received one magazine...still waiting on the other. I placed a call to the company and have not been able to get a hold of a "live" person. I will not use this company again. I wish I had read the complaints before doing business with them.

I placed an order on April 17, 2008 for two subscriptions to People Magazine. Have never received them...After numerous phone calls ( no one answers...have to leave messages) no one ever returns calls. Have emailed many, many times. ..they have replied that they cannot provide People now because their distributor can no longer get this magazine and yet, it is still listed on their website. This crooked company will not refund the money to my credit card because "it has been too long..." they claim that they will send a check and never do. I have turned this all over to Visa and to the Attorney General of the State of Texas and the Houston Better Business Bureau.
This is a totally unethical company. DO NOT DO BUSINESS WITH THEM!

I placed my order for People magazine on 12/18/2007 and after emailing Brian several time trying to get the magazine I got the same run around about the publisher not processing requests from Mags4cheap. Then when I asked for a refund they stated that they would send me a check. Now it has been 4 weeks and when I sent another email asking where my check was they responded with the same exact message that they sent me on 7/30/08 stating that the request was sent to a manager and a check would be sent to me. Now I have called and have been disconnected or left on hold for ever. The company has problems and are just taking peoples money!

I have had a terrible experience, too. Happy to join a class adction lawsuit against the company, if you're still planning it. It seems hundreds of people have been duped by this judging by a google search on the company.

This company is incompetent and totally lacks integrity. I have been waiting for a refund on a magazine I ordered in February. Despite many email promises, no refund ever made its way to my mailbox. You can't talk to anyone on the phone because they don't answer the phone. One time when I did get through to someone, they put me on hold and never got back to me. Don't use this company. You'll regret it.

They suck! I ordered a magazine, they took my money but never got the magazine.

Out of 5 subscriptions I only rcvd. 2! It has now been 9 months and I am still trying to get my money refunded. I was never notified about any problems with my subscriptions - they just never came. I have emailed & called over a dozen times each and get the worst service ever. I have been promised refund "checks" that have never come. I called their toll free # and when I got their recording and left a message as prompted, I never got a call back. I would rather pay full price than to ever deal with them again. HORRIBLE!

I ordered a subscription in December '07. I never received it and I was never told there was a problem. I sent an email and was told that the publisher would not fill the order so they would refund me my $79.40. It is now almost October '08 and I have still not received my refund. I even received one email from someone at the company named Brian saying that he had personally written me a check. It's always just excuse after excuse followed with "you should receive your check within 7 to 14 business days". They are a scam and I am in shock that they are still allowed to do business.

I ordered two magazine subscriptions from this company. One in December and one in February. My credit card was charged both times and I did not receive my subscriptions for either. When I called their number it just rang. I left a message and was never called back. I sent an email and was told repeatedly that my problem had been sent to the accounting department and a refund check would be issued to me. They told me that in June, August and September. I have realized I will never see my money again. Do not make the same mistake. They are a fraud.

I ordered over $90 dollars worth of magazines in February of 2008, one of which was a one year subscription to People magazine at a very good discount. It appears that the offer may have been too good to be true. I believe that Mags4Cheap is a con-man operation that will submit one order and renig on the other subscriptions. I have given them all of the information and time that they require and I have been put off twice. I am now posting to warn off the rest of you who were wise enough to check them out before investing your money. I hope Google takes note of this since their link includes a link to Google.

I finally received a refund today (11/3/08) for a magazine that I ordered last December. It is impossible to get a hold of anyone in the company, so I am going to publish the addresses that were on the check and the envelope in which it was mailed. I hope it helps out someone else who was ripped off by this company.

Mags4cheap (envelope address)
851 Dairy Ashford Ste B
Houston, TX 77079

Creative One, Inc (address on refund check)
3115 Fry Rd #302B
Katy, TX 77449

Ladies & Gentlemen -

I have been the absentee owner of Mags4Cheap.Com for years. I own several other businesses that occupy the majority of my time. About 3 years ago I handed this company off to a management team that has done a very good job of running my company to the ground. There was a time when Mags4Cheap was the best name online for magazine subscriptions. Obviously, that is no more. About a month ago, my own mother found the negative reviews about my company online and called me. I have since come back to Mags4Cheap, replaced my entire staff and am actively managing it myself. We have sold to more than 3 Million people, and although we have millions of very happy customers, there are nevertheless some very unhappy customers out there, including those who posted here.

I am here to reach out to any customers who have not either received their magazine subscription or a refund. If you fit in this category, you may email me directly at rbfallon@mags4cheap.com or call me directly at [protected].

I will personally investigate your issues and refund you if necessary.

I apologize for the bad experience you have had and I am here to make things right.

Cordially,

R. Brandon Fallon
Mags4Cheap.Com
Owner

Ladies & Gentlemen -

I have been the absentee owner of Mags4Cheap.Com for years. I own several other businesses that occupy the majority of my time. About 3 years ago I handed this company off to a management team that has done a very good job of running my company to the ground. There was a time when Mags4Cheap was the best name online for magazine subscriptions. Obviously, that is no more. About a month ago, my own mother found the negative reviews about my company online and called me. I have since come back to Mags4Cheap, replaced my entire staff and am actively managing it myself. We have sold to more than 3 Million people, and although we have millions of very happy customers, there are nevertheless some very unhappy customers out there, including those who posted here.

I am here to reach out to any customers who have not either received their magazine subscription or a refund. If you fit in this category, you may email me directly at rbfallon@mags4cheap.com or call me directly at [protected].

I will personally investigate your issues and refund you if necessary.

I apologize for the bad experience you have had and I am here to make things right.

Cordially,

R. Brandon Fallon
Mags4Cheap.Com
Owner

Ladies & Gentlemen -

I have been the absentee owner of Mags4Cheap.Com for years. I own several other businesses that occupy the majority of my time. About 3 years ago I handed this company off to a management team that has done a very good job of running my company to the ground. There was a time when Mags4Cheap was the best name online for magazine subscriptions. Obviously, that is no more. About a month ago, my own mother found the negative reviews about my company online and called me. I have since come back to Mags4Cheap, replaced my entire staff and am actively managing it myself. We have sold to more than 3 Million people, and although we have millions of very happy customers, there are nevertheless some very unhappy customers out there, including those who posted here.

I am here to reach out to any customers who have not either received their magazine subscription or a refund. If you fit in this category, you may email me directly at rbfallon@mags4cheap.com or call me directly at [protected].

I will personally investigate your issues and refund you if necessary.

I apologize for the bad experience you have had and I am here to make things right.

Cordially,

R. Brandon Fallon
Mags4Cheap.Com
Owner

Ladies & Gentlemen -

I have been the absentee owner of Mags4Cheap.Com for years. I own several other businesses that occupy the majority of my time. About 3 years ago I handed this company off to a management team that has done a very good job of running my company to the ground. There was a time when Mags4Cheap was the best name online for magazine subscriptions. Obviously, that is no more. About a month ago, my own mother found the negative reviews about my company online and called me. I have since come back to Mags4Cheap, replaced my entire staff and am actively managing it myself. We have sold to more than 3 Million people, and although we have millions of very happy customers, there are nevertheless some very unhappy customers out there, including those who posted here.

I am here to reach out to any customers who have not either received their magazine subscription or a refund. If you fit in this category, you may email me directly at rbfallon@mags4cheap.com or call me directly at [protected].

I will personally investigate your issues and refund you if necessary.

I apologize for the bad experience you have had and I am here to make things right.

Cordially,

R. Brandon Fallon
Mags4Cheap.Com
Owner

I dont know why everyone is ripping this Company. Ordered 4 Subscriptions back in Feb and received all 4 with no problems. Just ordered 3 more so we'll see if I still get the same great service!

I ordered a magazine subscription back in December of 08 and have not yet recieved one copy to date. Several attempts to contact the company have been unproductive

I ordered 5 magazines from this company in May. I only received 2 of them. I have filed a complaint with their customer service twice and have never been contacted. I tried calling the phone number listed and the box is always full so noone answers.

I have paid mags4cheap in full when they said thet will even give me 14 months instead of 12 i tryed to contact them and they said that they did not receive the pay ment from my credit card called credit card and they said they received it aug 20 th what a scam

order#735277 from harold ingram 398c highway 395n colville washington 99114 placed on 39 june never received farm show

I ordered from magz4cheap a couple years ago and got a great deal. I cant remember exactly but it was something like 4 susbscriptions for 14 bucks... I decided to get back on to re order and when I googled it I was suprised to see the scam forums. Now I am afraid to order from them again.