Monarch Utilities review: water service

I have lived with Monarch Utilities as my water provider for 7 years. There have always been problems with water pressure, water being off for hours, dirty water, or water so chlorinated it burns your skin. In the last 2 to 3 months it has become ridiculous. the water is frequently off, when it comes back on my pipes are nearly blown out with air pressure followed by dirty brown water. This is often followed by the hyperchlorinated water. Then I have to run my water to clear the hot water heater of the nasty water. Since we pay one of the highest rates in Texas for our water, this is not a good thing. Monarch never gives a rebate and couldn't care less that we can't take a shower or do the dishes. I keep 5 1 gallon jugs of water next to each toilet and 7 20 oz bottles of water by each sink just to be sure I can meet basic hygiene. I panic every time I get in the shower wondering if they are going to shut down the water before I get rinsed off. This is no way to provide service.