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I too ordered a complete 3 disc set on Mastering E-bay from Overnight Genius for $4.95 shipping. There was nothing in the Terms & Conditions saying I had ten days to look it over. When I checked my bank account, Overnight Genius charged me $76.41, I called them to tell them I haven't even opened the box yet and would like to send it back and get a FULL refund, I was told NOT to send the discs back and that there would be no refund no matter what. I was basically told over the phone that I was ROYALLY SCREWED out of my money. I think we all should SUE these ba***rds together!
I ordered a complete 3 disc set on Mastering E-bay from Overnight Genius for $4.95 shipping. There was nothing in the Terms & Conditions saying I had ten days to look it over and decide if I wanted it or not. When I checked my bank account, Overnight Genius charged me $76.41, I called them to tell them I haven't even opened the box yet and would like to send it back and get a FULL refund, I was told NOT to send the disc set back and that there would be no refund no matter what. I was basically told over the phone that I was ROYALLY SCREWED out of my money. I think all of us who have been SCAMMED by Overnight Genius should get together and SUE these ba***rds.
My husband started receiving these weird "how to" videos for Microsoft Windows that he never requested and had never heard of. After the second shipment, I noticed a strange pending charge on his debit account, so I googled the phone number (since the dvds never came with a company name/phone number/invoice). Overnight Genius came up online. At about $80 per charge, he called today, conveniently enough after a new charge was pending for the previous day (that makes 3 total). He was told that the order was placed online on a certain day and time that he could not possibly have been in front of a computer and was told that his security code was also used from his debit card..now I'd like to see them prove that. In any case, they will only refund him one of the payments, and wouldn't you know it was the one that was the cheapest (I guess without $5 postage).
Who are these people and how did they get my husbands debit card number? Does the bank accept these charges without the actual security code, b/c I'd be inclined to believe they do. And since it's a debit card and not a credit card, my husband cannot seek resititution with the financial institution that issues his debit card.
My husband started receiving these weird 'how to' videos for Microsoft Windows that he never requested and had never heard of. After the second shipment, I noticed a strange pending charge on his debit account, so I googled the phone number (since the dvds never came with a company name/phone number/invoice). Overnight Genius came up online. At about $80 per charge, he called today, conveniently enough after a new charge was pending for the previous day (that makes 3 total). He was told that the order was placed online on a certain day and time that he could not possibly have been in front of a computer and was told that his security code was also used from his debit card..now I'd like to see them prove that. In any case, they will only refund him one of the payments, and wouldn't you know it was the one that was the cheapest (I guess without $5 postage).
Who are these people and how did they get my husbands debit card number? Does the bank accept these charges without the actual security code, b/c I'd be inclined to believe they do. And since it's a debit card and not a credit card, my husband cannot seek restitution with the financial institution that issues his debit card.
This company lures you with free trial software and then bills you every month for their programs, with out any approval.
The customer service Rep only reads a statement to you about how you approved this.
This is a big rip off!
They offered free CD for leaning Microsoft Office. For this I was asked to pay $ 6.83 for postage and handling, which I paid with my Debit card. This month I get another CD (intermediate) for which I did not place any order. They charged me $85.18. I am frightened that they might do it again. They do not respond to the phone calls. I have already changed my account number and card number. Dr. Thomas
I ordered one product and since can' t reach the company to cancel further shipments and I am being ripped off monthly with shipments and charges. Can anyone help me get this rectified?
DONT FALL FOR THESE SCAMS! THEY ARE ALL FAKE! DONT GIVE ANY INFO TO THESE STUPID PEOPLE! THEY ARE LYING! THEY WILL KEEP CALLING YOU UNLESS YOU TELL THEM OFF!
How do I get them stop sending this and get my refund on the 2 programs they sent
Same old thing with me. They just started showing up...2 of them now. I tried to call them once and it never did pick up. I simply called my Credit Card company and protested it. Took $170.o6 off of my bill and I will not call them to cancel something that I NEVER ordered in the first place. They will not come back against the protest and push it because they try and bluff you and scare you into conceiding. As far as sending these two back that I now have, let them write and ask me for them.
They know about all of these blogs and know that they have a bettter chance of having lunch with Bin Laden that pushing this issue and coming out ahead. Shut them down and they will have a new one set up by the next day.
### sucking pigs.
I ordered the CD for Mastering Word. I was suposed to get and paid for the first lesson but before I knew it, my checking account was charged for all three cd's. Problem was that when I opened them, they were for the 2003 version which is four years before the '07 version I am running on my computer! Don't buy from them, it's a rip off.
How come this company is still in business? They are horrible! Just went through a bunch of crap with them and finally they got a higher up on the phone...I was told by a person 2 weeks ago that I would be refunded both products i was returning..He failed to give me an RMA number, which was his fault, but put in his computer that i just cancelled the account. So basically he lied, and I'm the one that had to fight for my refund which I'm only getting refunded for the last product. They need to be brought down!
I don't know how these people got my Visa account number. Somehow they did. Somehow I was stupid enough not to look closely. Look at your credit card bills! Somehow--I am charged for several months of their services.
I had an ordeal like this sometime back and what I did is tell the credit card company that I needed to replace my card with a new number. That seemed to take care of it. Also it seems that a lot of people on here don't know that you can file a chargeback complaint with your bank too if a situation arises with a debit/credit card. The bank wanted evidence that I tried to get my money back first with the company and then they let me file a formal complaint form for unauthorized charges . It took about 2 weeks to process but in the end I got $65 returned to my checking account involving 2 transactions.
My husband started receiving these weird "how to" videos for Microsoft Windows that he never requested and had never heard of. After the second shipment, I noticed a strange pending charge on his debit account, so I googled the phone number (since the dvds never came with a company name/phone number/invoice). Overnight Genius came up online. At about $80 per charge, he called today, conveniently enough after a new charge was pending for the previous day (that makes 3 total). He was told that the order was placed online on a certain day and time that he could not possibly have been in front of a computer and was told that his security code was also used from his debit card..now I'd like to see them prove that. In any case, they will only refund him one of the payments, and wouldn't you know it was the one that was the cheapest (I guess without $5 postage).
Who are these people and how did they get my husbands debit card number? Does the bank accept these charges without the actual security code, b/c I'd be inclined to believe they do. And since it's a debit card and not a credit card, my husband cannot seek resititution with the financial institution that issues his debit card.