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Rescue Rooter

Rescue Rooter review: Not honoring Warranty

F
Author of the review
11:30 am EDT
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I hired rescue rooter for unclogging my main sewer line. They came and unclogged it for $88 (BTW, they were 1 hr late). It was clogged again 4 days later. I called them again and they will not unclog until I pay another $88. When I discussed it with the technician, he said they do a partial unclog. If I want it fully unclogged it will be $800 for their jet service.

Do yourself a favor and avoid this company. It is only bait and switch. I asked the technician to leave and ended up hiring a real company to do it. Although the $88 looked attractive, it ended up a total waist of money as I had to hire another company to do the job properly.

Update by Fadi El Cerrito
Jul 19, 2015 12:51 pm EDT

After further discussion with their management, they sent back another senior technician and he attempted again to remedy the problem. In general, I will not use this company again

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