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ReUnion.com

ReUnion.com review: Charged my PayPal account after cancellation 43

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Author of the review
12:00 am EDT
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I have a paypal account. I signed up with reunion.com for a subscription for 36.00. I found the people I wanted to see and I canceled the account well in advance of the resubscription date. They charged my paypal account anyways. I wrote to them to get the charge reversed. They did not write back. I wrote again, asking them to reverse the charge. They did not write back. I filed a complaint with paypal. Reunion did not respond. I filed a resolution with paypal and paypal said they could do nothing. I am out 36.00 after I had canceled the account months in advance.

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Alex Brown
US
Apr 17, 2011 11:19 am EDT

Reunion.com charged my PayPal account for an annual membership I canceled well in advance of the renewal date. I wrote to them but they didn't reply. I want to have the money put back into my account. Several emails went unanswered.

I contacted Paypal and they contacted Reunion, but again no response. PayPal said they can do nothing... How do I get my money back? There must be something I can do to reverse the charge.

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Sabrina Paris
US
Apr 17, 2011 12:06 pm EDT

I was a Reunion.com member for one full year. I paid in advance for the whole year, and canceled my subscription 10 months later.

Two months later Reunion.com automatically renewed my subscription even though I canceled this service. They charged my paypal account regardless of having disabled automatic renewal. I filed a complaint with paypal as well as filed a resolution with paypal and paypal said they could do nothing.

I contacted Reunion.com regarding this issue but received no response!

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Blomeide
US
Apr 02, 2012 2:12 am EDT

Total scam, gets you to pay for publicly available information, charges you the earth. Almost impossible (I didn't manage) to get a refund thru their customer "care". I had to use a chargeback from the bank to get my money back. They have horrible and mean auto billing by default.