Burton Plumbing reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Burton Plumbing
Welcome to our customer reviews and complaints page for Burton Plumbing. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Burton Plumbing.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Burton Plumbing's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Burton Plumbing, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Burton Plumbing. Your feedback is an important part of our community and will help others make informed decisions.
Total Scam on Service and Price
From how this company handled the scheduling of the service to the actual service, it is hard to know where to start. They shifted the time of the appointment from morning to afternoon (12-4). Then at 2:45 called to advise that it was not looking good because all the technicians were tied up and taking longer than originally planned. I asked about the guaranteed time and the CSR indicated she had never heard of such a thing. So I leave the area to take care of business and after traveling 20 miles away from the home I get a call from a dispatcher who now says the technician is on his way. I say it will take me 30 minutes to meet him. No problem.
I next get a call from the technician. His comment is, so what is the problem. Two day s earlier I had already told the company I had a clogged basement drain. He goes on about six possible causes and outcomes. I say I will meet him at the house. Now he shows up and begins to start a process of running water in the washer, flush some toilets and other delays instead of unclogging the drain. After the testing, he then says there is good news, I have a clogged drain. He then shows me. Contract and wants me to sign up for $146 instead of advertised $99. He says there is a delivery/service charge.
After I lean on the facts the technician says he will agree to hide the service charge. I said I did not want him to hide anything. I asked if I missed some small print and he then says he will only charge $99 plus tax. I agree. After a few minutes he U clogs the drain and after placing the cover on the drain he says he would be willing to, run a camera in the drain all, the way to the street. It was coverd in the charge. What a joke and a total sham.
I then went to breakfast with 7 friends and when I told them my story they all agreed that they had negative experiences with Burton and would never contact them again.
This company will scam you if they can
This company will scam you if they can. Told my mom fawcet could not be repaired.Charged 875 to snake a drain an install a cheap moen fawcet!
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