Menu
For Business Write a review File a complaint

The good, the bad, and the ugly - discover what customers are saying about DNA ALCHEMY

Welcome to our customer reviews and complaints page for DNA ALCHEMY. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with DNA ALCHEMY.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used DNA ALCHEMY's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with DNA ALCHEMY, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with DNA ALCHEMY. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
N
3:57 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Written by NetSys Consulting Services: Before people make any comments they should have all the facts. The truth is that I have know and done business with DNA Alchemy for over 4 years and have become personal friends with Valerie. I personally have been in business for over 10 years and seen numerous tactics where people try to scam the seller in giving...

Read full review of DNA ALCHEMY and 1 comment
ComplaintsBoard
B
3:13 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DNA ALCHEMY Fraud and Con Artists

The writer had made a purchase of $1764.91 USD for assorted crystals. Phillips failed to advise the writer of her standard 30% discount for purchases of over $1700.00

When Phillips was questioned by the writers accountant as to why the 30% discount had not been applied, Phillips response was to deny that she had filled the order. Instead she accused the writer of attempting to scam her.

Phillips failed to use common sense and admit that she had indeed attempted to scam the writer out his 30% discount of $547.12 USD that he was entitled to. Phillips had been caught in her FRAUD. She instead resorted to a barrage of insane rantings.

Phillips then attempted to rationalize her bad behavior with a bogus defense that the writer was attempting to scam her out of the discount that in fact she owed, without a doubt, to the writer.

The crystals arrived with fraudulent customs declarations. Her shipment was examined very closely by customs authorities and declared to have arrived with a FALSE DECLARATION. All future shipments from DNA will be seized by the authorities and examined closely for false declarations prior to release.

The crystals arrived VERY POORLY PACKAGED. It appears that Phillips has very little experience with international shipping.

Seven crystals arrived damaged ( chipped ). The damage was not noted on the original web listing.

Two crystals were not the same as shown on her website. She had substituted them.

Phillips sells Larimar stones that she claims ARE VERY RARE and that she has an exclusive on.

That is a LIE. In fact Larimar stones are not rare. Finished cabs are available for 1/4 the price that she charges. You may find them on Ebay @tqmagpie. Phillips is a rip off artist.

Phillips claims to have the exclusive on 2012 crystals.

The writer has six of her purported 2012 crystals. They are nothing more than common quartz crystals sold under a fancy name. Phillips fails to provide any evidence as to the origin of the 2012 crystals or any evidence of her exclusive contract.

Phillips plays fast and loose with the truth.

The writer purchased seven lemurian crystals from Phillips. They are not all lemurian crystals. Some of them are of an unknown origin.

Phillips kyanite crystals were of poor quality.

Her rose quartz crystals were also chipped and of poor quality.

BUYER BEWARE! There are lots of other reputable and honest sites to buy crystals from.

DNA alchemy is causing great damage to honest crystal sellers due to her shady business practices.

Read full review of DNA ALCHEMY and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
R
R
Richard K
US
Oct 06, 2009 5:44 pm EDT

Before people make any comments they should have all the facts. The truth is that I have know and done business with DNA Alchemy for over 4 years and have become personal friends with Valerie. I personally have been in business for over 10 years and seen numerous tactics where people try to scam the seller in giving them all or part of their money back to them (i.e. the purchaser). I have also seen the email corresponded between DNA Alchemy and the person issuing the complaint. It is obvious the victim is really Valerie and her business and not this other person (Argo, Donald, Ron which ever name they are going by now).
In fact a person name Ron, if that is their real name contacted DNA Alchemy in September 2009 inquiring on volume discounts that they could get if they purchase x amount of dollars. Of course Valerie supplied this person (Ron) with a discount coupon for purchases to be made in Sept 2009 or beyond. DNA Alchemy immediately received another email from a totally different person (Donald) demanding $547.12 dollars to be refunded to him for his purchase made back in May of 2009. HA let me think here……..! Lets see, Ron gets a 30% volume discount in September of 2009 for his future purchases and Donald, Argo whatever his real name is… wants to use Ron’s coupon for his previous purchase made in May of 2009! ? To me, this is a SCAM to get money out of Valerie and her company. So who is really getting victimize here “Valerie”.
They the accuser also indicates that the product was damaged, so why are they waiting 4 month later to complaint about this, when they should have inform DNA Alchemy back in May of 2009 which is when they received the product. My personal experience when I have received product from DMA Alchemy is that they are each separately wrapped and put in a Hard Cardboard Shipping Box, in fact some of the Crystals, depending on what you buy, are also put into a personalized hand made pouch. I have never received any broken products. The truth is I have the highest regard for Valerie and DNA Alchemy business and I am honored to have done business with her and her business. I have never met a person with her integrity, honesty and her wiliness to help others. It simply amazes me that someone would try to destroy her business just because she would not pay SCAM dollars to the SCAMMERS……..
The person (B Morgan) is victimizing DNA Alchemy business. B Morgan should be prosecuted.

S
S
starseed
wonderland, US
Oct 06, 2009 8:31 am EDT

I have purchased numerous crystals from DNA Alchemy with no problems with poor packaging or chipped crystals ( who wants smoothed crystals anyway.. the chips (keys) are part of the energies of the crystal ) as Mr. Morgan has described in the above complaint!

Sounds to me like you are the trying to pull a scam on Ms. Philips along with the other person who has filed a complaint...(not too smart both of you posting a complaint against the same company) not good karma!

You obviously don't have a clue about the energies in the crystals you purchased ( which you are most likely trying to sell for a profit ) and they should not be in your possession as your energies are so dense, but hopefully some of the energies in the crystals will help clear some of that density ( not said in a judgmental way :) try releasing and clearing some of those negative energies with the crystals you purchased, you may be surprised how good you will feel.

DNA Alchemy~ Let this go, don't let this negative energy into your space

Peace

M
M
Ms Kathi
US
Oct 06, 2009 6:27 am EDT

Why is this complaint listed twice under two different names? Harassment from an unstable, underhanded person who is not getting his way comes to mind.

Please ignore the inane rantings of someone who refused to return so-called damaged products for a refund but would rather try to extort a discount he was not entitled to at the time of purchase.

ComplaintsBoard
J
3:45 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

DNA ALCHEMY-VALERIE PHILLIPS 120 Vitale Ave. Henderson Nevada NV 89002 USA [protected] [protected]@dnaalchemy.com VALERIE PHILLIPS AND DNA ALCHEMY ARE FRAUDS AND CON ARTISTS. BUYER BEWARE OF HAVING ANY DEALINGS WITH PHILLIPS OR DNA ALCHEMY. DNA ALCHEMY IS NOT IN THE SERVICE OF THE LIGHT OF DIVINE SOURCE WHICH RESIDES IN ALL. VALERIE PHILLIPS AND DNA ALCHEMY...

Read full review of DNA ALCHEMY and 6 comments

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.