EMTC reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about EMTC
Welcome to our customer reviews and complaints page for EMTC. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with EMTC.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used EMTC's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with EMTC, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with EMTC. Your feedback is an important part of our community and will help others make informed decisions.
Bad AC adapter / charger
I had purchased a laptop charger for a compaq presario 3000 in May 2011. This universal charger malfunctioned and shorted out while being used on a motel bed in September. Luckily a destructive fire was avoided only because of the smell of burning plastic. Company refused to respond to three emails and of course they had a physical address listed on their website and no phone. Scam. I want my 15-20 dollars back or a replacement unit.
Product not delivered
I ordered three things from this company and only received the phone battery...that by the way won't hold a charge! I have sent email after email and no one will reply. I am so disappointed and ticked that I spent money with a company that won't help their customers. Now I know why they don't give out their phone number!
The replacement phone battery was worse than the 1st one sent
I wish I had read the complaints listed here before I placed my order 2 weeks ago. The 1st battery recieved would hold a charge for about 20 min. and died several times before I gave up. The EMTC Co. replaced it free of charge, BUT the replacement would not charge at all! After 30 hours, I sadly gave up. Their prices are too good to be true, and this is the reason why, their batteries are pure crap. One thing odd about my 2 bad batteries is that the red and black wires from battery to plug are 2xs longer than my origional?!? Is this the defect, maybe? I'd like to give them the benefit of the doubt...but after 2 strikes out, I will not ask for a 3rd battery, I am asking for my money back.
Avoid this company, Batteries are defective, and then they hassle you about refunding your money...It is a big mistake to buy any Phone Batteries from these guys...Period
Please avoid them and use a reputable company with good ratings and a phone number
As others have noted, the rechargeable batteries this company sell do not hold a charge. Also, laptop charger is not recognized buy my laptop. The charger felt very light and cheap. Unable to change polarity on the tip because one prong is larger than the other, so you cannot flip it. They have no phone number to contact. Please avoid them and use a reputable company with good ratings and a phone number.
EMTC lists no phone number and has a BBB rating of &F&
EMTC lists no phone number and has a BBB rating of "F".
I received email from EMTC saying they shipped a HP98 printer cartridge, but the post office used the tracking number to show that they never received the package. They lied! I obtained quick refund from EMTC after entering a complaint thru PayPal. (In th furure, I will be much more careful about ordering from a business that doesn't list a phone number as a contact!).
They advertise one thing and ship defective substitutes
I ordered two identical cell phone batteries. EMTC described them as original Panasonic but I got generic. One failed after a week and the second after 2 months. I emailed and asked for a refund but they wanted me to ship the bad batteries for a replacement. I assume that since both batteries failed, the replacement would be bad as well so I asked for a refund or for a phone conversation (there's no tel number for them). Now they are not answering my emails any more.
They sell defective cell batteries
I ordered two identical cell phone batteries from them. They advertised a genuine Panasonic but shipped no-name batteries. One failed after a week and the second failed after 2 months. Based on the fact that they did not send me the batteries that I ordered and that they shipped two defective ones, I concluded that the best would be to ask for a refund. I...
Read full review of EMTCGood service
I was hesitant to order from this company because of the reviews here, but I did it anyway. I purchased 2 Dish Network remotes for my dad's receiver for Christmas. There really is no contact with the company just fyi...you just get a receipt from Paypal. I received a package 7 days after the order date. When I opened the package, there was only 1 remote instead of the 2 I ordered and I thought, "Oh boy...here we go." I immediately emailed the EMT telling them what happened and told them if I didnt hear from them quickly, I would have no choice but to dispute the charge. To their credit, they answered me back within 4 hours...apologized for the mistake, said they would send a remote out that day, and gave me a tracking number. As promised, the other remote arrived 4 days later. So, I have to say I am very satisfied with my purchase and the quick customer response service even though it was via email. Would order again from them...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was pleased to find a original replacement battery for my Sprint cell phone. I ordered the battery and after a week e-mailed them and left a message in their mail box to check status, another week passed and still no battery or communication. Their website states that all orders are processed within 24 hours and if there is a back order or problem they will e-mail you with an update. Needless to say after 10 days and no communication I had to involve Pay Pal who helped me get a refund from these idiots. The battery was never shipped although they received payment. They claim to be an International company with very high volume and to keep the prices low do not have an effective customer service staff, that is the only true statement on their website that their customer service stinks. I would not recommend this company.
Unfortunately I did not check the history of this company prior to ordering... Ordered a replacement battery for my Samsung cell phone for $14.95. So excited about the price until immediately afterwards I found the complaint site for this company. Kept my fingers crossed that I would be a lucky one. Got it yesterday. It charged all last night, went to make a call this morning and it shut down due to low battery. Nothing more to be said. Beware!
Ordered a VHS-C Camcorder tape head cleaner from EMTC. The day I received the cleaner I read and followed the instructions on the cleaner. After the cleaner had run fpr a second or two, we began to hear sounds from the camcorder that we knew were not normal. We stopped the tape, opened the tape door and found about a foot of the cleaning tape all cut up and mangled, pretty much destroyed. This particular camcorder has never had any problems or damaged a tape prior to placing this cleaning tape in today. Not what i spent $7.95 for. Also, why is the space blank where EMTC's telephone number is suppose to be listed? How nice, now I can't call them.
I've ordered a battery for my VTech cordless phone and when I ordered, I've checked the model number already. However, the battery that was sent to me didn't fit to my phone. I sent them an email regarding how to exchange it, and they said they'll refund it if I can send it back to them (that I need to pay the shipping charge). Then, I replied to them that I didn't want to refund it, but exchange it. After that, no more email from EMTC is sent to me anymore! Now, the wrong battery is sitting on my desk, for no purpose.
I ordered 3 cordless phone batteries, 1 was no good. After reading all of the complaints I'm wondering how long the other 2 will hold a charge.
The Nokia battery sent me will not retain a charge. I would like it replaced...please inform me how that will be accomplished.
My cc was charged for battery purchase and email sent saying it was shipped. This is 10 days ago.Post office has no record of shipment. Lies!
My cc was charged for battery purchase and email sent saying it was shipped. This is 10 days ago. Post office has no record of shipment. Lies!
The battery always died, charger used corroded screws. Forgot reimbursement until paypal advised. Very surprised that this co still in business on internet.
ALL 3 batteries are old - won't hold a charge for any length and now won't work. Just got them. I am very disappointed. this is my 1st time using this co. and it is very disappointing. I would like a refund.
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That sounds terrible. Good Luck!