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The good, the bad, and the ugly - discover what customers are saying about Generatorsales.com

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ComplaintsBoard
K
9:03 pm EST

Generatorsales.com Product Warranty Issues

DO NOT do business with CENTRAL MAINE DIESEL AKA: generatorsales.com
They DO NOT stand behind their PRODUCT.

Purchased a $2800 generator that stopped working after only ONE WEEK. Two brands (Honda & Mecc Alte) you think you could trust but don't be FOOLED.

After many months of extensive run around, long support holds times, unanswered emails, finger pointing and empty promises now I'm stuck with a $2800 boat anchor. The company seems to blame it on everything except the rotation of the earth or their fault.

At the time of this CENTRAL MAINE DIESEL review I exhausted conversations with the company. I was forced file a complaint with the BBB and feel I'm still getting the run around. It appears I'm left with no choice but to take my case to the Attorney's Generals office. Will keep you posted.

If you've had a similar experience I would love to hear from you. We can't let CENTRAL MAINE DIESEL keep getting away with this.

CENTRAL MAINE DIESEL Invoice # 21728
BBB Complaint #1030222

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9:47 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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The generator I purchased from Central Maine Diesel does not run on gasoline as advertised and is missing 12v power output as advertised. Central Maine Diesel has made every attemp possible to deceive myself, the Better Business Bureau and the Credit Card Company on the warranty responsibility and related shipping charges. They have not abided to both Maine...

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