Harriet Carter reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Harriet Carter
Welcome to our customer reviews and complaints page for Harriet Carter. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Harriet Carter.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Harriet Carter's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Charges for catalog
Due to billing errors and charges, I stopped buying clothing from them only to find that I'm being billed for the catalogues that they still mail to me.
Read full review of Harriet Cartercanceled order they still billed me
I recently tried to place an order on line with harriet carter..I tried to place it using my paypal account but it was refused. I think because one of the items had a price of $0.00. I then tried my credit card and it was also a no go..so to make sure it would not accidentally be billed I hit "cancel" . On the following Monday, I received an email that said "did you forget something?" I went to the site to AGAIN cancel the order. 3 days later I received another email, this time saying my order had shipped! I didn't even know the price of the item that was listed as $0.00! I called Harriet Carter & spoke to a supervisor named Greta who said I could refuse the order ..no apologies..but did say she would immediately refund my money, a total of $113.90. (the original order was $22.94! )The next day which of course is today, I check my bank balance and no refund. Funny how they can IMMEDIATELY take the money OUT of my account but can't IMMEDIATELY put it back. The package arrived today via FedEx..I refused it but they don't give receipts so I called Harriet Carter to let them know I refused it and to make note of it in my account notes..and was told the refund was only issued this morning and will not show up for another 3 to 4 Business days. Today is FRIDAY ..so I won't see that money till maybe Tues. Harriet Carter fraudulently had an item on their site for $0.00 and fraudulently billed me for an order that I did NOT ok and sent a canceled order to me..this is so totally wrong!
The complaint has been investigated and resolved to the customer’s satisfaction.
privacy violations, giving out name/address
I bought a few items from HarrietCarter.com about 2 months ago. Last month I received an envelope full of half-page ads and an order form from "StarCrest of CA". We all get junk mail from time to time, but what was unusual was that I used my first and middle initial on my Harriet Carter order and my new address. They are the only company I used my initial...
Read full review of Harriet CarterGiving a Voice to Consumers
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