IGE.com reviews and complaints

IGE is a ripoff for sure. I purchased gold that I was told was delivered and I received nothing. After several online chats I was told that they delivered and I was out of luck. I would not use this service under any circumstances. I was told they couldn't guarantee delivery.

Beware people!

Pah sorry for the necro post. It automatically posted after I signed up didn't get a chance to cancel it.

Buying/selling gold is illegal. You know it, they know it. What you are doing is illegal and what they are doing is illegal.

Now knowing that, how can anyone be suprised they are acting like crooks?

Seriously, it is like jumping into a den of tigers and wondering why you got eaten.

So, I got the whole amount of 10, 000 gold I purchased, good company. Just give them the full 24 hours to complete it.

I wish I read this site before order 10, 000 gold. If I don't receive the gold I ordered in 24 hours as I was promised by their 24 hour live chat I will just call my credit card company and inform them of the scam and get my money back.

I just wanted to say for the sake of fairness, that my experience with them was excellent. I received the product in about 16 hours. I read this board after I ordered drunkenly last night and started getting nervous, but I have absolutely no complaints. I'm sorry to hear that some have had bad experiences, but I should point out to people that are reading that they served me fairly and quickly. That's all.

I can't agree or disagree with them I have bought from ige before a few times and never once had an issue with them. But I have stopped buying gold all together since I learned how to make it easily in game. I have to admit buying gold is a shorcut to get what you want when you want it.
But I bought 10k gold once just to get a pair of epic 1h swords I really wanted and guess what in 2 weeks of getting them running raids I replaced them. what a waste of real hard earned money that was.

If I was patient enough I could of done dailies and made 400g in about an hour with just doing my quests and running heroics. I could of gotten some decent weapons.
Other reason I stopped purchasing gold is because when they send you it thru in game mail it can be filtered by blizzard and not be recieved by you. This has happened to a few of my friends that continued to buy gold and ige promptly sent them a new batch of gold. For all of you that feel ripped off by Ige or any of the other gold sellers. My answer to you is this Learn how to make it yourself and keep that money and buy something in real life like a an IPod or a new graphics card lol..

If you want head over to worldofwarcraftreview.com they give free tips on making gold.
Or you can buy some gold guides there are ton on the market and some are better than others but at least if they use clickbank as there payment process you can get your money back. usually takes 2-3 days to get a refund.

Well, I requested a refund today through PayPal after seeing the comments on this board. It had been 12 hours and I was already starting to get nervous. I figured I'd have to fight with both Paypal and my credit card company to avoid paying for something I never received. To my surprise, IGE refunded my money within a few hours of the dispute being filed, no questions asked. Now I feel like I might have overreacted. But it all comes down to setting expectations with customers. If IGE can't deliver for a week or two or even four, they shouldn't imply on their web site that deliveries are almost immediate. It makes people start freaking out almost immediately.

So, why doesn't everybody just refuse to pay the charge on their credit card bill? If you (or your parents) have a good credit score and tell the issuing bank that you were ripped off, they will probably give you a credit.

I ordered from them last night and am already getting buyer's remorse. But I'm pretty sure that my credit-card issuer will back me if I refuse to pay. I hope the gold shows up, but at this point I doubt that it will.

I have ordered from IGE for both EQ2 and WoW and NEVER had an issue getting what I ordered. One time they mailed the gold on WoW and sometimes blizzard does snag those orders. If you dont believe that ask my friend that got his account banned for ordering gold. Anyways, when I didnt recieve I contacted them and they did a face to face delivery. If you are on they will deliver directly to you on WoW. If your not on they will re-mail you the gold no questions asked, and sometimes with a little bonus gold. On EQ they always mail the platinum, but I have never had issues, and usually get it within 1-2 hours. WoW gold delivery times vary from server to server. All you people complaining are probably expecting instant delivery and posting here after an hour. Think about how many people world wide are ordering from them at any given time, and how much gold they must go through. You gotta give them a little break on the delivery times. I get aggrivated sometimes if it takes a day to get what I ordered but I always get it. I have had problems with WoWmine and THSale though. THSale actually got my account perma-banned so if you want to talk about shady online gaming sales sites look no further than them. IGE however has and always has been my one stop shop for online gaming currency. Matter of fact, the reason I am here is because I typed www.ige.com in the search engine box instead of the web address box on IE and it brought up a list of IGE related things, this being one. I thought I would post my 2 cents, and then be on my way to order some more EQ2 plat from them.

Hello,

It's been 3 days since I placed my order and I have to receive it. I have sent multiple emails to their customer service and they all been ignored. They pulled the money from my account. This is ridiculous. I have been courteous with my questions to no avail. I'm looking into ways to get my money back.

Hello,

It's been 3 days since I placed my order and I have to receive it. I have sent multiple emails to their customer service and they all been ignored. They pulled the money from my account. This is ridiculous. I have been courteous with my questions to no avail. I'm looking into ways to get my money back.

Hi
It's been 3 days since I placed an order with IGE and I have yet to receive it. I have sent multiple emails to their customer service and no replies. I've been courteous with my comments and questions. This is ridiculous to wait this long for a order. I'm looking into ways to get my money back.

Hiya Slyna, about IGE not selling something they do not have. The agent told me that they "technically don't hold stock but they have a steady source of currency from their suppliers". So yeah they might not have the gold on hand but their suppliers do and they could easily reserve the amount you need or something like that. Bottom line is, they are able to give you your gold. So I ordered from IGE and they gave me the 3000 gold within 3 hours.

i agree with chelsea. ige.com is the least painful seller to deal with. not perfect but at leas they give you your money back if you ask for it. their reps are easier to understand too. lol

This is the latest complaint against IGE that I can find and comment on. Anyhoooo, I'm sorry that you didn't have the same great experience I've been having since I started ordering from IGE 3 months ago. After trying several sites that only scammed me out of my money, I struck gold with IGE. This is what I've observed since I first bought from them in August:

- They have the best chat support team. Unfailingly polite and helpful. Can't say I've ever been lost in translation with them.

- The emails do appear auto-generated but what company doesn't use pre-written messages? I can live with that, as long as I get what I pay for.

- There are occassional hiccups in their deliveries but they ALWAYS stay true to their word: 100% satisfaction guaranteed or your money back. I can't say the same thing about the other sites like Oofay.com who insisted that they delivered (when they actually didn't) and refused to give me back my $20, not to mention one of the Oofay customer service reps accused me of trying to scam them!

- Luckily, I never had to ask for a refund from IGE. I always got my gold. A few orders were delivered within the day and a few took more than a day. BUT I ALWAYS GOT MY GOLD.

- IGE's customer service is honest enough to tell me if I'm going to have to wait a bit longer than usual. Today I chatted with their agent Frannie who told me that there's a backlog in my realm, which means I can expect a delay. Now THAT is what I'd call SETTING THE RIGHT EXPECTATIONS.

IGE isn't perfect but I'd rather deal with them than anyone else.

Hey sorry that you had trouble, it's happened to all of us before.

In the future if you are checking for virtual currency vendors to try to avoid getting scammed check out this site that I found:

http://www.GameRates.com

It lists full consumer-reports-like vendor reviews of all of the top vendors, and has a pretty sweet price matching feature along with some graphs. That way you can find the cheapest prices along with the best customer service for all the major MMO's. I've had great gold purchasing experiences since I started using it.

Dear hemlocke, IGE.COM (payments@ige.com) has issued you a full or partial refund for your payment. Please do not reply to this email. Email sent to this address cannot be answered. Message From Seller:Refunded ----------------------------------------------------------------Original Payment Details---------------------------------------------------------------- Date Payment Sent: Feb. 23, 2008 Amount: $32.00 USD Sincerely,PayPal

after a week of insanity and finally using this forum to learn what to do, here is the email that got me my money back

From: Hemlocke . (hemlocke@*******.com)Sent: Mar 2, 2008 1:40:39 PMSubject: RE: want some bad publicity? (#8295-[protected]-4046) I understand that there are already lawsuits filed against IGE,, I will gladly join in a class action. cancel now!>

5 min later after, as I said, a week and 30+ emails stating cancel and refund! their PAYMENTS department responded. I had emailed all the contacts on the list. All you can all do is try this,, it FINNALLY worked for me

i totally agree with you, IGE is a fraud, bad service.I ordered 3000 gold from them and it never showed up. I placed the order after I double checked on their live chat that they had the gold in stock but it still turns out to be no gold. I asked them why this. Different customer representitives gave me different stories, such as the stock was banned, the gold was given to some other character because I was not online, etc. But the problem is I was online 5 hours a day. I got work. Do they expect customers to be online 24 hours? I got to know that these are all just excuses. They offer something they don't have to sale and lied about it. So I decided to ask for a refund. Out of my expectation, the customer service online still told me to wait for some more time and refuse to give me the refund. As there is no optition left for me, I filed a dispute on paypal. So if you don't want to waste time and money, stay away from them. very bad service.

I used IGE and afte a week of no delivery, I asked for a full refund. Next day I got an email from PayPal saying my refund was made. I sent it to PayPal and they confirmed it. The email was a spoof. FAKE. So not onl did IGE defraud and steal from me, they impersinated PayPal and involved/tarneshed the reputation of PayPal for letting them use there service. It now begs the question does why would PayPal let IGE continue to use them when the have confirmation that they are crooks? Wouldnt that make PayPal crooks as well?

http://www.gamers777.c0m

I have the same opinion so far. Actually oofay at least has delivered HALF of the gold i purchased so far, IGE has delivered NONE of it. ( bought from both on the same weekend to check out whats wrong in the gold farming sites currently, as every site is delayed in deliveries it seems).

I was also ripped off from ige. The only gold selling site i'll ever use is oxpg.com. You get your gold in 10 min after you ordered it. Plus a real customer service rep talks to you the whole time while your order is being processed. A+++

that's really lame.

you should've known that it's partial delivery.

and u shouldn't have ordered a big sum if you're unsure.

Um, wtf?!

This complaint was posted in 2007, August looks like - and you were on an MC run?

You say IGE ripped you off, last line says you contacted thsale.com .. ?

Uh - ok.

Guess it pays not to cheat then.
You violate the tems of service then you complain that you were cheated while cheating.

These guys are trying the EXACT same stunt on me right now, I am however going to sort them out if they don't sort my problem out in the next hour or so. Talk about rip off ###.

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I am very unsatisfied with IGE. I ordered plat on 05/03/2008. Its 05/23/2008 and still no delivery. At 3 different times I requested a refund, and was told they were still processing my order each time, and they ignored the fact I requested a refund. Today is the 4th request, I said I didn't want anymore excuses, just refund the money. We will see what happens.

yeah, compared to the other sites that sell online currency such as igxe (a total ripoff), ige is waaaaaay better. hey, i am not promoting ige, i am just being honest here. these guys may not be perfect, but in my book, they are the most reliable online currency website out there.

Hey, i've been buying from IGE.com for more than a year now and i haven't encountered any major problems, in fact i just bought wow gold from them last week and i got my order. So i don't know what you guys are compaining about...

I ordered 1000 gold for the game World of warcraft. my character **** is on the server shadow council and when I asked in live chat before ordering I was told they had adequate funds to me my request. I was told that I would receive it more than likely within an hour but to be patient as it can take up to 24 hours at times. It has been several days and I have not received that which I paid for. All and all I am very disappointed in what I believed was a reputable company. Thank goodness that PayPal is here to mediate. The websites order number is 422********. I would like this to be resolve by getting that which I paid for If not I suppose I will seek a refund.

I also ordered a good amount of gold on Jan 1st or 2nd. I got a partial delivery a day or so later, but I still haven't had a completion. I tracked my order often to see what was happening, which was just "Processing". I sent a letter a week ago and was assured the rest would come in Very Soon. I tracked my order again today, and I see that it is Cancelled. I sure didn't cancel it. I say a big WTF to this. I had ordered gold through them a few times before with no trouble, which is why it's so confusing.

Anyway, yeah. Don't order from IGE until you find out if they're getting better or not.

i ordered 2000g recently in early january and it is now 1/26/08 and still havent received anything. i got about 30 emails saying same thing, that they're sorry that they missed
my in-game world of warcraft order

this is insane.

they really are trying their very best to accommodate your requests. they prioritize your orders as they should.

thing is,why would u order a big amount if u are so unsure.that's so unlucky for u.hmp

Our next available agent will be with you shortly. Thank you for your patience.

You have been connected to Jeffrey B.
Jeffrey B: Hi! Welcome to our site! How can I assist you?
Steven Johnson: Hello again jeffery
Jeffrey B: Welcome back Steven.
Steven Johnson: just wanted to inform you that this chat was orginised by the Federal Bureau of Investigation and your company is being investigated for fraud.
Jeffrey B: I see.
Steven Johnson: There is nothing to see Jeffery, your going to be spending a while in jail
Jeffrey B: What are the charges?
Steven Johnson: fraud, 1st degree
Jeffrey B: I am sorry to hear that.
Steven Johnson: no company in the world requires scanning of ID, you have been flagged
Jeffrey B: Our apologies for any frustration this matter has caused you.
Steven Johnson: oh no i quite enjoyed this conversation, every thing you answered will be shown to jury a court of law
Jeffrey B: I see.
Steven Johnson: we have traced your IP and will be following it up on it once we delegate with your Hong Kong supiroiors
Jeffrey B: I am sorry to hear that.
Jeffrey B: Will there be anything else I can help you with?
Steven Johnson: yes, i hope you die you rat piece of ###