Luminous Brites reviews and complaints

I do not want your product and would like my 88.99 you charges my account put back in. I would also like you to know that since you took out this money you have caused an over draft in my account. Another thing is that the money was taken out of my account on Dec. 5th and I have sill not recieved any type of product from you.

Deborah Gone
dlgone_99@yahoo.com
P.O. Box 1167
Harlem, MT 59526

THEY OFFERED A TRIAL SUPPLY OF THEIR TEETH WHITENING PRODUCT FREE OF CHARGE EXCEPT FOR SHIPPING. i NEVER AGREED TO OR AUTHORIZED ADDITIONAL SHIPMENTS AND, IN FACT, RETURNED THE ORIGINAL TRIAL SHIPMENT. I HAVE NOW RECEIVED ADDITIONAL PRODUCT MATERIAL AND A NOTE INDICATING A CHARGE OF $88.97 PER MONTH. i AM ONE OF A LARGE NUMBER OF PEOPLE WHO HAVE BEED DEFRAUDED BY THEIR TACTICS AND I AM COMTEMPLATING LEGAL ACTION AGAINST THEM.

I filled out form for free teeth whiteing kit plus s&h and they took $88.97 out of my acc.t. After emailing them 4 times I called and was told at the end of the form was a box that was checked . That meant I had signed a contract.I do not recall such a box as I would never have ordered anything. I am a senior citizen and I cannot afford to give these people my money.What box? It, s a scam.

I thought the trial period was for the 5.99 I paid for the trial, not for continuing charges I did not want .

I ordered I free trial and without permission luminous brites charged my debit account $87.00. I called and told them to cancel and they told me to go to the website for more information but I could never get it to pull up. This is a scam and I intend to call an attorney friend of mine if my account is not remibursed. I don't know how people can steal from you and get away with it!
Ticked off in Childersburg!

I did not authorize a transaction to be taken from my bank account for 88.97 and have authorized my bank not to pay the transaction. I authorized a tranaction for 4.99 for a tube of teeth whitener. I paid for the shipping and handling and did not authroize any other payments nor do I want your product. I just wanted to try it to see if it worked. If I receive the product I will return it.

I signed up for a $4.99 introductory tooth whitening kit, not an $88.97 unauthorized debit to my account! That money is grocery money for 5 teenagers! THE NERVE! Never again will I buy something like this online! I had better see a credit and TODAY!

Please cancel my membership ASAP. I also want the $88.00 credited back to my account.

Have been dealing with this company since November, 2008. Clearly deceptive sales practices involved. Eventually they agreed to a 50% refund which I accepted. To date they have not credited my credit cards. The last e-mail, a couple months ago said I would receive the refund once their system was restored as it had been down. Haven't heard anything further. They have ignored all further e-mail. Gave impression they are continuing their scam using different products.

biggest scam on the net. when you dispute with your bank, they make up a date after the 20 day cancellation date and say you did it after the cancellation period. They also generated a fake invoice to make it look like product was delivered.

I am furious that this company took advantage of me through their misleading and deceiving advertising. I work too hard to for them to STEAL $88.97 of my money for an inadequate, cheap, worthless product. I have canceled my credit card, disputed the charge, filed a report with my states Attorney General's Office (Always do this, it is worth these people being stopped and easy to do.) I also filed a complaint with Yahoo for letting these people advertise through them and the Better Business Bureau. I will get my money back, I will not quit until I do.

Luminous Brites is a scam! They take your credit card number to pay for the $5 shipping, and then charge you $88.97 and send you a second shipment you never asked for. Don't be fooled by these thieves! I have 2 packages at my home that I didn't want and they refuse to refund or take back the product I 'bought'. I thought it was a reputable company when the had 'Crest' all over the add, but they have nothing to do with this fraudulent operation. The people at customer service will only give you the total runaround too...write to customer service, they will get back to you in 74 hours...ya, with a completely generic mail trying to to tell you that you were the one who didnt look into the fine print enough. Shame on Luminous Brites!

I am one of the many who have been taken in by this scam. I am on a fixed income and now have an overdrawn aacount I am paying daily fees on. I want my money back and taken off of this mailing list.

I signed up for a 4.99 sample of luminous brites and was charged $88.97. I canceled within the alloted time and was charged a 2nd time for product I didn't receive. I now have been billed $177.94 and the billing department was of no help. I was told to E-mail the company whic I did. This was back on 12/29/08. I still have yet to hear from them. I called again today and was referred to the web site again even though I told them they did not reply last time. I am very upset with this company and am ready to send a letter to the Better Business Bureau. STILL WAITING FOR MY REFUND TO MY CREDIT CATD!
LINDA E KLEVEN SOUTH GATE, CA 90280

Our terms are clearly stated on our website explaining how our free trial program works clearly. i do apologize if you did not read them. Feel free to email me with any of your questions and ill be able to help you with your refund.

-Serge Reynolds

SergeReynolds@gmail.com

I have been riped off by the worthless plastic and cheap foaming tooth
whitening kit. LuminouBrites makes it easy to buy it because you just pay for shipping. Little do you know they charge your debit 88.97. I can"t believe they are still in business. I have to prove I only got the trial order. They make me mad. What I have to go thru to get my money back is a joke.

please cancel my order...Majorie...I don't need anymore product thanks

The number is on the site luminousbrites.com if you review the terms or just go to the bottom of the page and click contact us you will see the number and contact info. And it is not true that they dont cancel over the phone because they did that for me and my sister.

I am having great difficulty getting the number I need to send the shipment back. I did not know anything about continuous monthly shipments or I never would have ordered it. The person on the phone told me I had to go to this sight to cancel, he could not do it over the phone for me. The problem is when you get to the sight, there is no information on how to cancel! Very poor business practice! I did however look up my bill where I paid the original $5.99 and called them to be on the lookout for an$ 89.00 charge coming from Luminous Brites and they notated it and I should be ok and protected when they try charging me. I hope someone can stop this shabby operation. Steph Z.

My account was charged 88.97 for this product that I never agreed to purchase. I only wanted the free trial to try out and I paid the shipping charges now they have charged me for this...I can not get in touch with anyone. I would appreciate a refund for this...I never agreed for them to take this out of my account...

Thank you