Mastercuts Salon reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Mastercuts Salon
Welcome to our customer reviews and complaints page for Mastercuts Salon. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Mastercuts Salon.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Mastercuts Salon's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Mastercuts Salon, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Mastercuts Salon. Your feedback is an important part of our community and will help others make informed decisions.
Management
The manager, Mariah Bragg, at the Huntington mall in Barboursville West Virginia is a horrible person to work for. I used to like coming to work but now I just feel uncomfortable while there. I believe in God and if you are not cool, lesbian, or a doper you are not part of her click and she will make work life difficult for you. She is totally full of...
Read full review of Mastercuts SalonPricing
Do not go to Mastercuts or any other Regis owned company. They profit from deceiving customers and dishonest pricing.
I took my wife to get her haircut because and adult haircut is advertised with a huge poster to only be 17.95. So she got her haircut and I walked to the register with her. She handed the stylist her debit card, assuming 17.95. But then the stylist stated that the total is 32.95! I interrupted, and seeing possible loss of money, the stylist quickly slid the card! I looked at the receipt to see that my wife was charged 8 extra dollars to have her hair dryed and 7 extra dollars for the straight ironing, As if customers should have their haircut but then walk out of the salon with wet, tangly unstyled hair? This is a perfect example of bait and switch and is totally dishonest to the customer.
The stylist and I got into a small cursing match, in which she said she's "not allowed to give me a damn refund."
I called the customer service number and after days of playing phone-tag with supervisors and managers I was insured the entire ammount would be credited back to my account. One month later I still have not been refunded.
The complaint has been investigated and resolved to the customer’s satisfaction.
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