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The good, the bad, and the ugly - discover what customers are saying about My Fitness

Welcome to our customer reviews and complaints page for My Fitness. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with My Fitness.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used My Fitness's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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Please feel free to browse our reviews and complaints and share your own experience with My Fitness. Your feedback is an important part of our community and will help others make informed decisions.

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5:33 pm EDT
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My Fitness fraudulent charge

This guy Stephen who works there and is probably the owner is a shameless liar.
This company will charge your credit card for some fitness service, and claim that you signed up for it. When you call for try to get your money back they will give you a bogus confirmation #. Hope you never get mixed up with the likes of them! BIG TIME SCAM!

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Paula James
US
Mar 27, 2009 9:43 pm EDT

I do not know where this came from, but I did not order it. It was charged to my debit card for 29.95.

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2:50 pm EST
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My Fitness Fradulent Debit card charges

I have charges for $29.99 on my checking account from 11/29 and 12/29. I have never done business with, nor ever heard of these people prior to these debits occurring on my account.

Thej November charge had an address of 119 SOUTH 700 EAST Sandy, UT
The December charge had the address 9543 S 700 E #100

I have gone to Sandy, UT phone directories and upside-down phone books and there is no phone number of record for this entity.

Read full review of My Fitness and 15 comments
Update by Tyrec
Jan 24, 2009 3:11 pm EST

Phone number is [protected]

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Vicki Dillard
Midland, US
Jan 08, 2009 10:53 am EST

I also accepted the "free/shipping costs only" trial offer. Afte receiving the "automatic" follow-up supply, I called to tell them to not send any more product or bill my account. That was, I think, in October. In December, I was billed TWICE for $29.99; once on the 11th and once on the 29th. (Guess they were collecting for Christmas bonuses.) No product was received...thank goodness! I have contacted my credit card company to dispute these charges, which have been removed. Never again. Also watch out for ACAI products...same scam.

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Paula Phillips
Thermal, US
Aug 11, 2016 7:39 am EDT

February 18, 2009: We ordered a FREE DVD on Government Grants. We paid S/H only on a debit card. With no further correspondence or communication My Fitness issued a charge og $29.95 (per month) on our debit card - for what we have no idea. No one will tell us. My Fitness billings are handled by Quick Income [protected]. They seem to have one person answering all extensions. Hmmmm! His name is Mica. he refused to give me his address at Quick Income. He told me repeatedly he could not provide that information because he did not have access to it. I told him how fraudulant that sounded and that I was filing a local police report and was intiating an investigation by the FBI for possible Interstate Fraud and Theft of a Bank Account. He then gave me My Fitness's address - if it isn't bogus.
I AM filing a police report and have already contacted the FBI in San Diego, California. I am also initiating a complaint with the BBB in Utah. Please reply. Quick Income refused to offer me a refund. The amount in question is $29.95. For the past three months my bank account has been electronically debited for $29.95 for various GRANT information - all different locations and one we could not even get a phone number for. Three were in Texas for these three unsolicited debits and this one in Utah through Quick Income. Quick Income certainly says it all. Sincerely, Paula Phillips, Thermal, CA 92274. PS: Please feel free to share my complaint on your website. Also, take a look at www.support@quickincome.com. This does not look good.

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quilter
Charlotte, US
Aug 11, 2016 7:39 am EDT

I too am a "victim" of these unauthorized charges. Ignorant me waited until this months bank statement to review things. I have gone back to 11/08 with charges of $29.99. A total of 6, no let's make that 7 charges as I didn't "cancel" in time. Apparently it is attached to an ad for "Tri-Slim", another rip off product, and one that will not refund your money, but don't get me started. When calling the numbers on the statement, you talk to a billing agency for My fitness. Apparently when you agree to the 'free-trial' of tri-slim, you also agree to this "on-line support" for weight loss. I am SO angry at not only myself for being suckered in, but at the company, if there even is one, for doing this to the public.

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amanda
San Diego, US
Aug 11, 2016 7:39 am EDT

Somehow My Fitness charged my checking account twice for 29.95 and this all happened after i bought a Grant writing CD for 3.95. They are connected somehow, does anyone know how to investigate this further? They def. need to be caught with all the people they have scammed! They give you a phone number but i t is a phony number!

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S.Hill
US
Aug 11, 2016 7:39 am EDT

In 11/08 and2/09 this company out of Utah has charged my credit card $29.99 for what ever it is they sell. In 11/08 it got straightened out. This time 0n 2/09/09 Icalled and was told the money would be put back on my credit card in 3 days. Today is 2/17/09 and it has not been refunded, nor is the phone number any longer valid. I called my credit card company, they can't dispute the claim unless I send a written request.

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Julie Hammet-Cone
Warwick, US
Aug 11, 2016 7:39 am EDT

My daughter didn't understand that she was signing up for this. This company is a subsidiary of Tri Slim. Tri Slim passes along the credit card numbers to these subsidiary companies that charge 29.99 whenever they feel like it. It's so difficult to cancel something that you don't even know that you're going to be charged for.

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MG
Aug 31, 2006 12:00 am EDT

I've been taking trimspa for one month now, and it doesn't do anything for me. It doesn't curb my appetite, give me energy, loose weight or fat. I'm just swallowing pills every day for nothing, and I want my money back. Thanking you in advance.

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darlene
Upland, US
Aug 11, 2016 7:39 am EDT

unauthorized charge on my credit card.

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Dino Lucido
Sterling Heights, US
Aug 11, 2016 7:39 am EDT

Two charges on my credit card for $29.99 each The charges wewre not authorized. I called and was told there was nothing they could do. They said I was being charged for access to a website I didn't even know I had.

Can you help?

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onry2u2
Aurora, US
Aug 11, 2016 7:39 am EDT

I agree with you 100%! I too joined "my fitness" in November of 2008, when I ordered my FREE sample of Tri-Slim, and didn't even know it. I was able to get credited for 1 month but for the rest I am S.O.L! Not right in this economy to prey on others. I am going to check with the Attourney General and also file a claim against the business with the BBB. Might not help me, but might help the innocent "next guy". I will keep posting with my results.

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