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The good, the bad, and the ugly - discover what customers are saying about QnQ Time

Welcome to our customer reviews and complaints page for QnQ Time. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with QnQ Time.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used QnQ Time's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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C
11:53 pm EDT

QnQ Time Cheap Watches being sent to my address

I responded to an on-line survey thinking that I was getting a watch for the cost of shipping after completing the survey. I did not know that I would be charged $95 later and I don't even like the watch.Since that time they shiupped two additional watches and charged me an additional $98.98. I don't have any contact information of course because their wasn't any with the packing information. Could anyone help with that? I contacted my bank with a complaint to include the cancellation of the card. I don't know hether or not I will be able to receive a refund for this SCAM but I would appreciate any assistance that you could give. I would be happy to send the watch back if I knew how and where to send them.

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2:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

QnQ Time Survey Misleading

I logged onto Tidewater Community College WIFI so I could do some work at the library and this survey came up and informed me that if I complete the survey I could claim a prize. I completed the survey and saw a decent watch so I claimed it and lead to believe that all I had to pay was the 5.99 shipping, I decided to do it because if it was even an okay watch six bucks is not that bad. Well there was some fine print and apparently I signed up for some "club" to continue to receive additional watches and this company just reaches into my account and takes fifty dollars out each time. Well I canceled my card and disputed the charge to y bank. I called QNQ Time, they said I would get a full refund once the product was returned, here is the address
qnqtime.com
10153 1/2 Riverside Dr. #656
Toluca Lake, CA 91602
I read a couple of comments saying the company never refunded their money so I am just going to work with my bank on that.

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David Van Benthusen
US
Aug 17, 2015 2:17 pm EDT

I received an offer to complete a survey and then receive a free watch. What was supposed to be free then had a $5.99 shipping fee added. I used a credit card to authorize the fee. It took quite a while for the watch to be received and I had almost forgotten about it. It came with no invoice or other information. Today I opened my credit card statement to find a charge for $95.00 from the same company. There was an 800 number and I called it. I spoke to a rep for a third party biller who explained this was something that I had 60 days to review and then return or be charged the $95.00. I told him I had never received anything in the way of paper work or other info that explained this was anything more than just a "free" watch for taking a survey. He told me it was printed on the check out page and that is why I had to agree that I was over the age of 18 and understood the terms. I said "what terms"? Free is supposed to be free! I told them I would return the watch and I wanted this charge off my credit card. He told me I would have to contact the billing department. I said I would return the watch if that is what they needed and he put me on hold. After a while on hold he told me to return the watch and gave me an address and a return number. He said the $95 would be credited back to my card and I did not have to contact the billing department. I again started to tell him how this was not explained and there was no paper trail. At that point the rep hung up on me. I will return the watch and suffer the mailing costs of the "free" watch being shipped to me and then being returned. This is a rip off.

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