Scotia Itrade reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Scotia Itrade
Welcome to our customer reviews and complaints page for Scotia Itrade. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Scotia Itrade.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Scotia Itrade's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Scotia Itrade, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
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iTrade website
Jan 13 '10: another day when the discount brokerage website is not available, at all. Of course telephone help is obviously busy and trading is impossible. This is not the first time since Scotia has taken over eTrade & definitely not the first time since a disastrous conversion executed at the beginning of December '09. eTrade was a great non-bank...
Read full review of Scotia Itrade and 9 commentsMargin loan interest rate
When the Bank of Canada REDUCED the overnight rate Mar 3 '09 & Apr 22 '09, Scotia iTrade INCREASED their markup from the Prime Rate rather than decrease it as has been done by other financial institutions.
Considering that there is no risk with Margin loans as the portfolio is the collateral & they can unilaterally sell some of the holdings to cover any shortage, this is excessive abuse of power expecially in an financial environment where the government and the Bank of Canada are trying to assist Canadians & Canadian companies (some of US ownership) I reiterate that this is extreme excessive abuse of power.
In addition, considering the bonuses these sharks are getting, the insult is compounded.
A previously satisfied eTrade client of many years, now looking for a new discount brokerage, hopefully a non-bank brokerage.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I am so fed up with ITRADE representatives who do a careless job with important communications that I'm gone ASAP. They are the same inept staff that Scotia McLeod Direct Investing had--changing the name didn't improve things. Communication was ignored, causing my account to be in arrears by $10.00. Now my account is frozen. I wasted a whole day waiting for call backs from a supervisor. I called the complaint number twice and received a message I would receive a return call shortly. Well guess what? DONE WITH THOSE CLOWNS.
MARK