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The good, the bad, and the ugly - discover what customers are saying about SENSIBLE-HLP.COM

Welcome to our customer reviews and complaints page for SENSIBLE-HLP.COM. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with SENSIBLE-HLP.COM.

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2:45 pm EST

SENSIBLE-HLP.COM internet charges of unknown origin

I have charges on my credit card with ending # 5488 of unknown origin.

Please provide me with what they are for.
If they are membership fees to web sites that are recurring, please cancel the memberships immediately.

No further charges from your company are authorised.

Email address: [protected]@aol.com, or [protected]@ yahoo.com
member name may be CaptLeMay
member password may be helo0655

Thank you,

Ross LeMay

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Thomas A. Host
Nov 25, 2008 5:25 pm EST

I want to know who or what website keeps charging my bank account $12.00. I don't know how to stop it. I must have been on some web site cause now I get all kinds of porn E-Mails that i don't want...HELP!

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5:28 pm EDT

SENSIBLE-HLP.COM Unauthorised payment on my Debit Card

I have been charged £ 1.85 on 17/10/08 and a further £ 26.75 on 22/10/08, for reasons unknown to me and I believe they are unauthorised charges.

Please refund the above amounts as a matter of urgency or provide proof of my authorisation.

Many thanks,

Martin Barned.

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stacy channing
Nov 06, 2008 12:46 pm EST

you are charging me for something i have not agreed to.delete my profile n car details please.i dont want any more charges.write back to let me no you have deleted me ok

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3:41 pm EDT

SENSIBLE-HLP.COM unsolicited service/charges

This agency charged me 44.06 on my credit card bill for unrequested services. I had to call my credit card company,
who provided me with the telephone number of the agency. After a long wait, I was half way through the cancellation process when I was hung up on
by the agent. I then had to call back 3 times because I kept getting disconnected. The agent finally said that this request had been processed, and
gave me a confirmation number. This was an incredibly irritating process.

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Denise
Oct 29, 2008 7:10 pm EDT

It's a porn website! I just found the charge on my bank acct. today. My bank statement indicates that the transaction came from my ATM card when I know I didn't make the transaction. I'm mortified! I did find their website through Google and I wanted to pull my eyes out of my head after what I saw. These charges definitely did not come from me. I called my bank and filed a fraud complaint and I had to cancel my ATM card.

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10:06 am EDT

SENSIBLE-HLP.COM credit card billing

Hi, I have noticeed that sensible-hlp.com have billed my credit card today. I have written to and replied to all of the emails I received, confirming my 'membership' for a site that I did not wish to be a member of.

I gave my credit card details online in a chat room on the understanding that it was for age verification only. That is what the subject box said.

I have endeavoured to mail addresses given in those emails to cancel this and stop this billing.

This site and the sites below have also billed my card from the same transaction. They make it impossible to reply and cancel the 'membership'
I will have to take this up with the authorities if you do not do this.

thanking you in advance Mark

other sites which have billed me for unsolicited 'membership'

elmembers.com
http://www.myfreeebonysite.com
[protected]@jettcs.com
eelimit.com

Mark

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JHUN
JP
Dec 14, 2008 6:36 pm EST

SENSIBLE-HLP.COM IS CHARGING ME WITHOUT NOTICE OR CONCERN.
I DONT REMEBER THAT I JOINED IN THIS SITE.
HOW COME THAT THIS SITE KNOWS ABOUT MY ACCT?
THIS IS A FACE TO FACE STEALLING FROM PEOPLE AROUND THE WORLD.
SOMEBODY SHOULD STOP THIS CRIMINAL WRONG DOING.

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Miram Richardson
Dec 05, 2008 4:04 am EST

I have been charded for services that I have idea whay they are and I would like a refund to my checking account. I would like what ever service I am surpose to be getting terminated and mystery account closed by 12-08-2008

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Matthieu
Nov 07, 2008 10:38 am EST

I am Matthieu Mégaly, i was charged 27.07$ on my credit card and u do not know why ! i never used your website ! ### you i want my money back ! stop taking paiements on my cc ! I WANT TO CANCEL MY ###ING INEXTISTANT MEMBERSHIP

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GEORGE PETROPOULOS
Nov 04, 2008 8:08 am EST

I was charget 39.94 USD 7/10/2008 on my credid card for unknown reason by sensible-help.com. I never authorized any money to come out of my account. I want full refund and never want to see this happen again. I will have someone check into this and take action against this scam!

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eric steylaerts
Nov 01, 2008 8:59 am EDT

I am charged on my credit card for something, in my opinion, I did not asked or subscribed for

details are : PAY-CUSTCS.COM [protected] KN for an amount of 39.99 USD.
I want to be refund for this amount,

thank you,

E.Steylaerts

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Roy Richards
Oct 29, 2008 12:00 am EDT

I have an amount of US36.04 - A$56.73 charged to my Visa Debit Card on 27/10 - $A56.73.
I have not authorised this amount to be charged. Please arrang a refund in full fot the $a amount of 56.73

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Lisa
Oct 28, 2008 10:41 pm EDT

I never authorized any money to come out of my account. I want full refund and never want to see this happen again I will have someone check into this and take action against this scam!

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HOTBLUE1985
Oct 27, 2008 3:14 pm EDT

iv been charged 20pounds 65 pence from this company aswell as many others and would like to know how to cancel these charges, if any help can be offered it would be very helpful.

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Jazz
Oct 27, 2008 1:43 am EDT

What is this charge that overdrew my account? $34.62(charge) for what? on what? to recieve what? WHAT? Tell me something, I need my money, ALL my money! This complaint panel for what? satisfaction, What is this actually going to do for my cash as well as overdraft fees?

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neil pavey
Oct 25, 2008 7:35 am EDT

i have just recieved my monthly bank statement only to find i have been billed for £22.17 and again a few days later £21.60 for some membership but dont know what im now a member of? how can i cancel this unwanted subscription?

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4:43 am EDT

SENSIBLE-HLP.COM unauthorised billing

SENSIBLE-HLP helped themselves to funds from my cc account without authority - seems like a common theme.

The took about £20 on 28th September.

Be warned.

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Jonas
Nov 22, 2008 11:01 am EST

Hi, I have been charged(unauthorized) too. I have at no time at all visited this site, but at these two dates i have been billed for about 46 punds! (On 09-30-2008 i was billed for about 21 punds) and about a month later on [protected]) was i billed again for about 26 punds. I have not accepted any of these billings and i would like to have any subscription cancelled, and to have my money back!

Please stop the billing and cancel my subscription if i have any! And at last, give me my money back.

Thank you in advance
Jonas Rundblad

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sue smaw
Nov 21, 2008 9:28 am EST

I got charged $60.00 on my credit card and I did not use this site at all, , I dont know how they got my credit card number! I want a refunddD!

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SURESH SINGH
Nov 21, 2008 6:16 am EST

my credit card no.last 04 digit is 2264 so you are requested cancell membership immidiatly.

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SURESH SINGH
Nov 21, 2008 6:13 am EST

please cancell my membership if i have.

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cynthia Greenly
Oct 24, 2008 5:43 pm EDT

I too have an unauthorized charge on my credit card statement in the amount of $34.62 on 10/21/08. I have absolutely no idea what this site is and nor did I give them permission to go into my account and debit these monies.

Please credit me immediately, remove my name from your data base and never, ever bill me again. I will be filing dispute charges immediately with my bank.

I have no idea what your site is and I have not subscribed to anything.

Thank you in advance for your cooperation.

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Mark Helgeson
Oct 22, 2008 8:45 am EDT

I was charged an unauthorized 36.42 on my credit card. I expect a full refund and never to be charged again for a site I never have used. Mark

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Eddie
Oct 20, 2008 11:12 am EDT

Does anyone know what this company offers. I have not ordered anything from the internet in some time and they billed me for 39.94. How can I get this credited.

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Steven Flecha
Oct 18, 2008 5:18 pm EDT

I have been debited 34.62 dollars for what i dont know. I dont even know what sensible-help.com is! So please credit my card and please take me out of your data system. Thank you

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David Watts
Oct 16, 2008 9:40 am EDT

Why was money taken out of my account as I was under the understanding that I have cancel the account

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Leonard Adams
Oct 16, 2008 6:40 am EDT

This company was not authorized to take funds from my account. I understand the pay-through method in which websites use other companies to receive payment. However the website they linked to my account, i 've never seen in my life. Besides things of that nature are not my nature.

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4:40 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have also been charged by this company and have made an FTC complaint. I advice everyone who has something to say about this and other companies who take money out of bank accounts without authorication to do the same.

Read full review of SENSIBLE-HLP.COM and 92 comments

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