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The good, the bad, and the ugly - discover what customers are saying about Ultimate Vacation Network

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4:53 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I too am having the same issues with this company. I get absolutely no response from UVN or Premuir Escrow Co. This does indeed appear to be a major scam.

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11:57 pm EST
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Ultimate Vacation Network Purchase of time share weeks/Mexico

Company has contacted owners with supposed buyers for property/time share weeks and has yet to deliver.
Going on 4 mos. and continues to comes up with timely delays and excuses why the Mexican Gov.wants $$ for taxes, etc. Money for which we, the sellers would not be responsible for paying. Each week, it's something differrent to make this sale actually happen. Looking very much like a scam for us honest folks.

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Guildo Godbout
Grand Falls , CA
Apr 08, 2010 2:03 pm EDT

I am just getting a letter out to them and the attorney General of Michagan to put on the pressure to have 5them senm us our money which was deposited in this scam. I will keep upou posted. If ypou have any new development in this affaire would you please let me know. Guildo.

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cannon100
Hoboken, US
Mar 15, 2010 11:22 am EDT

Ultimate Vacation Network (UVN). Modus operandi.
THIS IS A HUGE SCAM THEY ALL NEED TO BE IN PRISON I INTENDED TO SLAY THIS MULTI HEADED MONSTER.
This is how they operate.
First UVN calls you telling you that they have a buyer for your timeshare but they chose not to disclose the buyer name all they will tell you he is Mexican or some foreigner who they are not allowed to give out that info.Scam one)
Second they tell you that you needed to pay the
Mexican taxes and other charges. The buyer will reimburse you that the buy will reimburse you on closing, Sounds very good.(scam two)
Thirdly they would ask you how they would ask you how would like to settle this payment.You might want to pay by Credit Card or Check.(scam three)
If you pay by check you have a very poor chance of seeing your money but if you pay pay by credit card you stand a very good chance of getting your money providing you file a dispute within 60 days of your credit card account being charged.The credit card company has leverage and most likely would credit back your account.
They would threaten you that you breach the contract but if you read on I would explain.(Scam four)
Fourth. They would give you a closing date. Sounds good but as that date get closer they would find an excuse as the buyer has not wire in his funds as yet so closing would have to be reschedule, now time is on their side by stalling you, because there is no buyer they just want the 60 days to go by so the window would be closed to dispute the charges.( they know that).(Scam five)
They would then say that the closing is being reschedule for a new date 2 weeks more to make sure that the deal closes with no problem. Sounds good. But what they are really doing is stalling for time so the 6 weeks window would run out for your credit card to reimburse you.
When the second closing time comes around they would come up with another excuse that the Mexican Govt has not issue the tax receipt for the sales and until they get that they cannot close the deal any they are very sorry for this but hopefully it would be resolved soon. Another 2 weeks would go by as I said they are just stalling for that 6 weeks window to close on you with your credit card.In the meantime they are acting you are their best fried and they are helping you to sell tour timeshare.
(wolves in sheep clothing)
Now if you are smart by now you can see right through this.You should by this time call your credit card and file a dispute ASAP.
They would then threaten to take you to court and that you have sign a contract that did not give a closing date and by disputing the charge you are in breach of the contract.THAT IS A LOAD OF BULL)
You had fulfill your part from the very beginning and they are the ones who are stalling so that the 6 weeks window on your credit card would expire and then it would be too late to file a dispute with them.
This would not stand up in any court of law once you explain to a judge they would leave you alone or if you pay by check they would hopefully refund your money but not before they find some other person to fall for this scam.
They Would then use that person money to pay you and now that person has to go thought this vicious cycle in trying to get back their money.
This is a PONZI SCHEME and these people need to go to jail.These people is in cahoots with Premier Escrow Service in Melbourne Fla.
The people I had the unfortunate experience is Carol Davis at Ultimate Vacation Destinations in Troy Michigan.
Tel [protected]
and Sean Williams at Premier Escrow Services In Melbourne. Fla Tel [protected].
They would tell you that they had a certify check in their hands now just lift the dispute.
Tell them that you are will to close and you would put new money in a neutral escrow acct not Premier. An account that they have no control over and see how quick they would run away because they had no buyer in the first place.
They would say that the buyer got another timeshare to buy and is not interested in yours anymore.
Besides no taxes and fees needed to be paid pre closing that is the ruse they use to get hold of your money.
Some people does not bother to pursue them for their money so they split it up among themselves in Troy, Michigan, Melbourne Florida and their partners in Puerto Vallarta in Mexico where the credit card charges are being processed.
All of us need to take a stand and put these people in jail so they cannot do this to hard working
American or as a matter of fact to anyone.
Write to the better business bureau and Gov General and district Attorneys in Fla and Michagan

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12:00 pm EST
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Ultimate Vacation Network Bad service

After Our deal to sell timeshare was not able to complete, monies we had paid out for fees ect. On Credit cards, monies went thur this company to intergra asesories merc.puerto Vallarta mexico.

never have been returned to our cards.

calls, to a Mr.Matthew Stevens a purchasing agent of this company.

gives a date to when its to be returned but that date never has come.

Can't get them on the phone alway put on hold.then for some reason phone goes dead.

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LaGart
CA
Mar 08, 2010 1:00 am EST

Please forward your lawyers company name and address. We have not even been able to find the correct address for UVN (FedEx package (letter) undeliverable)? Company seems to have disappeared.

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Vlad V
Bloomfield Township, US
Feb 22, 2010 12:23 pm EST

We've had a similar negative experience with Ultimate Vacation Network (UVN). In December 2009, we were contacted by UVN and subsequently contracted with UVN to sell three weeks of our timeshare in Mexico. We paid approximately $2700 in advance "taxes to the Mexican government" and received an alleged official document for the paid taxes. We were promised that we would receive full payment on January 13th by certified check delivered by courier service. When that did not happen, we contacted our sales consultant Carlos Diaz, who began to explain that additional taxes were due to complete the transaction. We refused and were transferred to his supervisor, a certain Matthew Stevens. UVN continued to refuse to abide by the terms of the contract. After the expiration of the 45 day contractual window for perfomance, we contacted a local law firm who happens to share neighboring space with UVN in Troy, Michigan. An initial demand letter has been sent by the attorney to UVN. Not sure how this saga will end... hopefully not in full civil litigation.

Vlad

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Donna Abshire
Bailey, US
Feb 02, 2010 4:34 pm EST

Yes this company took alot longer to make payment to me but i did finally recieve my money. Yes I felt the same way you did but in the end those jerks followed thru. I just had a hard time contacting my agent but as of today I can honestly say everyone is happy. Would I use them again? Probably; I would just know that this is not a fast process and they may not be honest about how long it takes. But in my eyes all I cared about was getting my payment. So when i got paid I no longer stressed about the nature of the transaction. Good luck to everyone and I hope your transaction goes as well as mine!

Donna

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Judi D
US
Jan 31, 2010 3:06 pm EST

Wow,

This is exactly what we went through. My husband and I have vacation property in Mexico and were looking to rent them for the year 2010. Funny, the company Ultimate Vacation Network, Michael Santini and the company Premier Escrow Service, Sean Williams called us and had all the accurate information about our vacation property so we assumed (### our of You and Me) they were legitimate. Well...apparently not so. Prior to receiving our money, we had to pay a processing fee for $1000.0++, then another $4000.00++ for Mexican gov't fees. Well, the suckers we are, we faxed a copy of credit card and drivers licence and they proceeded to credit the card and obtain there money with no further contact to us. We tried email, they phone number called was disconnected. So how now do we get the money back. I cancelled the credit card and am looking into some way of investigation re: fraud. This went on for a few days then we received a call for the Sean Williams stating we owed another $3000.00 for closing fee and that our cheque would be out Feb. 19/2010. Our reply was no and that they should send the cheque first. I did call our vacation property to find out if any type of action was going on. These jerks said that they had people booked with our property...well funny our property managers know nothing of these characters and have had no action or bids on our property. We did contact the better business bureau and drafted a report against both companies. This rely has been an awful, but eye opening experience. They are definitely involved in a scam that gives them a lot of money.
Judy

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M.A.A.M
Normal, US
Jan 28, 2010 10:48 pm EST

Guildo
Any new things happening.
They are asking me for another $3690 to pay fees for closing along with the $2890 I previously charged for covering "Income tax" type of fees to the Mexican Govt. I am supposed to send paperwork Friday for this. They say they can not send any money to me before the deal all goes through. I have been speaking with Matthew Stevens.
I have spoken on the phone with the person they say is purchasing my Weeks. Seemed legit in the conversation. The person said they had used them several times before and they are easy to deal with. The person is from out East.
Have you been to UVN's place of business?

M.A.

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Guildo Godbout
Grand Falls , CA
Jan 26, 2010 1:26 pm EST

Been dealing with Ultimate Vacation since early December 09 they promise us a very good price for the rental of our timeshare weeks. They always promise to send us our money back but when the date comes that the money should be sent they always have an answer that it will be sent another later date.
I dealt with a Kimberly Smith and Mathew Stevens. Yesterday Jan 25th Kimberly said the payment will be now sent February 5th for no real reason. Except that they only transfer money Wednesdays and Fridays.

Guildo Godbout.

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