Universal Fun Pass reviews and complaints

If it was free then why did you give them your credit card.

I purchase a package of Hotel accommodations on Dec.31/08. I spoke to a repersentive in June 2009 to make reservations but was told I could only make 90 days in advance . I tried phoning today but the number now is Universal Adventure with a recording to leave my name and phone number and confirmation # and so far they have not returned my call. I am wondering if this is a scam?

Don’t be such a jerk miss 'enjoying life'. People have the right to say they got scammed... I did agree to this chit and went along with it... but when it was time to book the trip, it took more than a month to get confirmation to a hotel that was less then they offered in the first place. Leaving from Montreal Quebec with my whole family without knowing the date we are leaving, planning the plane tickets or when to take off from work to go to Cancun Mexico... is not something you do in 24 hours. I tried calling many times to get more info, they kept telling me the travel agent would call me back and never did. In the end, they started being rude to me and not at all enthusiastic and nice as the first time they called me. I did a full report on the conversations I had with them and how they spoke to me and how rude they were even after showing my worries that I was being scammed by them because they wouldn’t give me proper responses. I sent my full 'report' to my MasterCard Company, and even though Universal Fun Pass idiots told me I would never get a refund... MasterCard DID refund me, in full ! So up yours Universal Fun Pass :D :D :D

And to you miss 'enjoying life' you are an idiot for exchanging your Daytona and Mexico trip for Canada: I live in Canada and choosing between here OR blue water-beach-sand-sun, I take the blue water-beach-sand-sun anytime! So... I guess sucks to be YOU when you come here!

This scam still continues, and is being discussed at scamwarners.com.

Please copy and paste this URL into your browser.

http://www.scamwarners.com/forum/viewtopic.php?f=26&t=1955

lol i got the same call and agreed to it $249 for a family vacation count me in. We just came home from the orlando florida hotel and it was amazing. in total we paid $249 us funds. We got 3 nights in a 2 bedroom condo with tons of ammenities for my family of 5. plus we got 4 tickets to go to universal studious for 2 days for free. we still have the 2 nights in daytona and the 5 nights in mexico, which we have exchanged for 7 nights in canada. I also have SEVERAL friends who got in on this and have got great vacation stories from it. Really if you are dumb enough to give any part of your credit card number to ANYONE without full details, that is your own fault. suck it up stop whinning and go enjoy what you got "scamed" into doing.

These people are calling me every day at different hours. They are also calling my wife. I was excited we "won" a trip, and yes, they talked VERY fast. She went thruough the details(read:FAST), and I heard something about a charge of $249. per adult going on the trip. As we were waiting to speak with the shipping dept., she was asking me stupid questions like"How cold does it get in Canada?", "Have you been to Niagra Falls?" stuff like that. Then shipping came on(it sounded like she passed the phone to this other person) and the first thing she said was that they have my visa on file...I said"I only have a Master Card", to which she replied..."Oh yes, I see that now, the first four digits being ****?" I said yes, and then she asked for the exp, and the 3 numbers on the back of the card. As we were talking about the card, I googled Universal studios Scam. Voila. " No thank-you, I am not interested", she then rambled on about how if they were to commit fraud that their license would be revoked, blah blah blah, and then asked for the 3 digits again. I said no. After several circulations of this procedure, I grew tired of hearing her, and I interrupted her and said" I DON"T WANT THIS TRIP, I HAVE NOT AGREED TO ANYTHING, GIVE THIS TRIP TO SOMEONE ELSE". She hung up.
The next day I seemed to be within that same 3% of the people who applied(I didn't ever apply) who won. AGAIN. Blah blahblah, NO THANKS! The next day...and so on. It doesn't end with these people. I am not stupid. Thanks for submitting your posts. BEWARE UNIVERSAL FUN PASS!

We received the identical hard sell pitch from "Ryan" (operator #3597) who sounded like a scientologist on amphetamines. I happened to be in front of my computer and as is my too-good-too-be-true standard policy, typed in the data plus the word "scam." In this case I googled Universal+vacation+scam and bingo! I came to this site.

I stopped the pitch right then and rthere and accused this dud of beinbg a boiler room scam operation, but he just kept going on and on, till I physically had to yank the phone line out of thwe jack.

Thanks everyone.

Oh my god i am so sorry to hear all these complaints, and also glad i am not the only one to be scammed. We tried to get the charges reversed on our visa and they played back a taped conversation...What they failed to play was the beginning of the conversation that states that we do not agree to any charges on our visa. We thought it was to secure reservations "IF" we decided to accept the offer after reading the contract. WRONG, we then found out that the charges had already gone through even after my husband canceled the card after hanging up the phone, because "SOMETHING" did not quite feel right. We will pursue this through Canada's BBB and USA BBB, police, phone busters and anyone else i can think of...YOUR not alone!

i got tricked into it too so I dunno how to stop the payment

well i got the same call n i called the company and told them that i had been warned that they were a fraud and they said that it is not true that they will provide me with the trip!
i was aware of the charges and i agreed but what i am not sure of is, if i will actually get the trip?
does anyone know
please help!

you need to call the GRC, call your credit card to fix that now, you need to call phonebuster and check becaus each time you try to reach that company he charge your credit card again you need to cancel every thing..

On the 10th of January 2009 at approximately 7:30 pm GMT I received a telephone call from a woman claiming to be called Varsy working for Universal Fun Pass. I was particularly tired from a very stressful day at work and was thrilled to hear that I had 'won' a holiday to Florida.

Varsy told me at great speed that I had won a free holiday to Orlando for 5 days and 4 nights with two passes for Universal Studios but also that I would be going to Daytona Beach for 5 days and 4 nights with a casino cruise thrown in.

All the time she kept asking if I was excited and thrilled to be the proud winner fo this holiday. Of course I was. I haven't been on holiday since 2006! Plus she told me we would also be going to the Bahamas for 4 days and 3 nights! Again the questions of are you excited etc etc. Then she practically shouts that I can take two other people free of charge.

These people are very skilled in bamboozling you, convincing you that every word they say is true. I was so thrilled to have won a 'free' holiday that I found myself agreeing to hand over my Visa details. I had no clue what was happening as I was completely drawn in by Varsy, her rapid speech and thoroughly convincing tone.

I ended up paying $398 because my visa debit card would not authorize anymore, if it had I would have lost $798 Varsy had said that I could pay the rest in $50 installments. I was confused at this point because I was still under the impression this was a free holiday and I was incredibly tired which allowed me to be completely thrown by her skill.

The next day I realized what had happened to me and I called back to ask for a refund as the money had been obtained through fraudulent means. I was told in no uncertain terms that I had agreed to a non refundable payment. Why I asked was I paying for a free holiday?

The woman, Tanya, called my bank and we both spoke to the customer services helpline. She insisted that I had agreed to a nonrefundable sum and my bank refused to speak when she was on the phone. She put the phone down cutting us all off. I spoke again to my bank who said that because I had willingly given over my details despite feeling that they had been fraudulently acquired, refused to demand the money back from Universal Fun Pass.

I feel completely violated and will never trust another internet holiday site again. Nor will I ever pass on my details to anyone whom I haven't met in person.

I would like to warn people of this company they are exceptionally skilled scam artists who will take your money and run. They know all the regulations for Visa and the chances of you being ripped off is huge.

This scam still continues, and is being discussed at scamwarners.com.

Please copy and paste this URL into your browser.

http://www.scamwarners.com/forum/viewtopic.php?f=26&t=1955

I just got this phone call - she insisted she needed to speak to my husband - I finally got a bit rude with her - when she said it was $249/person she says "aren't you excited?!"...I said.sure...but I'm not paying that fee...she hung up on me! lol

You guys are silly this is not a scam you listened to it over the phone and they tell that it is not a contest or lottery you did not win anything they never say that. You are the ones who give you credit card number over the phone. You do get your vaction information in your emails did you not? It is actually a good deal 498.00 dollars for an 11 day vaction I mean come on? with the hotels included?!

I had this happen to me on January 21, I'm still trying to fight this... I will try, as suggested, to file with BBB and the RCMP. Also, I will try to get media coverage, at least in my area, through "Olsen on your side". Unfortunately people only go searching about this on the net when it's already too late...

This company is definitely a fraud they also go by Universal Adventure! I guess they change their name every year or so!

I had the same thing happen to me it really sucked. I filed a report with the BBB as well as the RCMP phonebusters.com, I recommend you do the same as the more reports on the scam the sooner the company gets shut down! Sorry to hear I was not the only one!