These guys are scam artists at its finest and this is coming
through a guy who financed through them last year (bought a brand new
2013 focus from them and paid it off). They will manipulate you into
thinking there the best dealership in town and get you thinking you wont
get a better deal anywhere else which is absolutely bs. They price all
there vehicles 2-4, 000$ above suggested retail value so they
can give you a higher trade in value for your car and make you feel
like your getting a better deal. I came in today to try and finance an
suv from them even though my last experience with them wasnt great i
figured i'd give them a shot because i already paid a car off through
them and thought id get the best deal that was far from the case. As
soon as they realized they couldn't get the deal I wanted they beat
around the bush and tried to totally diversify me from what i initially
came there for and tried to get me to trade in the focus i bought from
them. They threw in some convincing numbers and wanted me to sign a deal
I said im not signing anything until you get me put in a decent suv so I
can get the best deal as a package. They insisted they wanted to do one
deal at a time I insisted that I get the suv I want first. They
couldn't come close to what I was asking for and proceeded to tell me I
was being asinine and unrealistic and said I was wasting there time.
After those insulting comments I left and went across the street to
Eddys Toyota turns out my accommodations were unrealistic to rusty eck
not to Eddys. Eddys put me in a 2012 fully loaded chevy equinox at the
price I wanted and the monthly payments I wanted when Rusty Eck told me
it wasnt possible and id have to finance something 10, 000$ less to get
the numbers I wanted. In your face Rusty Eck I've learned a lot today
and thats you guys lie and will say anything the customer wants to hear
to make a deal. Be wary about buying from these guys and always check
the fair market value and watch what I say it will almost always be
3, 000$ or higher above the fair market value. I went to 5 or more
dealerships in the past week and rusty eck is the worst liars/scam
artists I've ever seen I totally regret buying a focus and paying it off
through them they don't deserve a dollar more when theres wonderful
places like schoelfeld honda and eddys toyota right across the street
who can serve you better get you a better price and leave you with a
smile and not a huge mess.
The complaint has been investigated and resolved to the customer’s satisfaction.