This review was chosen algorithmically as the most valued customer feedback.
They charge us an annual fee and monthly fee and know i found out they are cancelling everyones Visa acoounts it would have been nice for a notice before they cancelled everyones accounts. I wantmy money I paid to them for this credit card back.
I am beyond frusterated with this company. They closed my salute account, gave me tribute card, then reactivated the salute account. 2 months later they closed both accounts and now I am sitting here paying 19.00 a month for the account maintenance fee, and they went up on the online payment too, it use to be 4.95, now it's 9.95...does anyone know if what they are doing is legal or what?
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trishmartinez
Irrigon, US
1 comments
trishmartinez
of Irrigon, US
Nov 21, 20105:51 pm EST
We have been customers of salute for more than 3 years. We actually had a reduced rate I believe around 11.99%, and have been trying to pay them off for over a year now. About 2 months ago american credit councelors had an error and sent out my payment late. They called me every hour sunday thru saturday.And I mean every day. Calls started at 7:00AM. That sucks when you work nights. But at anyrate I told them it was just late and they would get it anyday, After a week they finnally got me to pay $67.00 which is slmost 3x larger than the normal payment. Plus a few days later acc finally got my payment to them, so they got an additional 25.00. They told me at the time I paid the $67.00 that if I pd. then they would put me on a program giving me 6 months at 0% interest and reduced pmts to $10.50. Thats why I agreed to advance them that money when acc screwed up. After that i called acc and removed myself from there program to get this better rate .I called salute on the 1st (had a heck of a time finding the number, and tried to pay 10.50 and they wouldnt accept that as a payment) When I find out that they lied, there was no program. Fortunatly for me i recorded the call, hawever they said it was a mistake and i wasnt being put on the program. I felt ripped, but dont worry it gets better. Today i recieved a phone call again, I recorded the call once again, They wanted $50.00, they said i was late. duh, , they wouldnt take the pmt for the 10.50. Now get this, once again he said im sorry you were on the program but we removed you cause you didnt pay. thats bull. i called they said i wasnt on the program, once again he said i will put you back on if you pay 50.00. then i told him to hold on, came back to the phone. i said i am recording this call, can you repeat what you just told me. then he lies, he sais he said he would try but no promises. the thing is i got the entire call on voice recording and when i made him aware i was recording he changed his story. In the state of oregon you do not have to even tell people you are recording. At this point i told him he would not see a dime from me until they gave me the rate. he said there is nothing i can do, so i told him their is nothing i can do either. This compay sucks Royale
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Reviewer54012
1 comments
Reviewer54012
Feb 11, 20167:25 am EST
I have a Salute Credit Card, that I am still paying. I think about 4 or 5 years ago my card was cancelled. I called salute to find out why. I was told that they were cancelling all cards, it had nothing to do with me and that it would not hurt my credit. I never sent in a late payment or missed a payment for the length of time I had the card. The interest on the card is ridiculous and they even charge you a maintenance fee.
I am beyond frusterated with this company. They closed my salute account, gave me tribute card, then reactivated the salute account. 2 months later they closed both accounts and now I am sitting here paying 19.00 a month for the account maintenance fee, and they went up on the online payment too, it use to be 4.95, now it's 9.95...does anyone know if what they are doing is legal or what?
We have been customers of salute for more than 3 years. We actually had a reduced rate I believe around 11.99%, and have been trying to pay them off for over a year now. About 2 months ago american credit councelors had an error and sent out my payment late. They called me every hour sunday thru saturday.And I mean every day. Calls started at 7:00AM. That sucks when you work nights. But at anyrate I told them it was just late and they would get it anyday, After a week they finnally got me to pay $67.00 which is slmost 3x larger than the normal payment. Plus a few days later acc finally got my payment to them, so they got an additional 25.00. They told me at the time I paid the $67.00 that if I pd. then they would put me on a program giving me 6 months at 0% interest and reduced pmts to $10.50. Thats why I agreed to advance them that money when acc screwed up. After that i called acc and removed myself from there program to get this better rate .I called salute on the 1st (had a heck of a time finding the number, and tried to pay 10.50 and they wouldnt accept that as a payment) When I find out that they lied, there was no program. Fortunatly for me i recorded the call, hawever they said it was a mistake and i wasnt being put on the program. I felt ripped, but dont worry it gets better. Today i recieved a phone call again, I recorded the call once again, They wanted $50.00, they said i was late. duh, , they wouldnt take the pmt for the 10.50. Now get this, once again he said im sorry you were on the program but we removed you cause you didnt pay. thats bull. i called they said i wasnt on the program, once again he said i will put you back on if you pay 50.00. then i told him to hold on, came back to the phone. i said i am recording this call, can you repeat what you just told me. then he lies, he sais he said he would try but no promises. the thing is i got the entire call on voice recording and when i made him aware i was recording he changed his story. In the state of oregon you do not have to even tell people you are recording. At this point i told him he would not see a dime from me until they gave me the rate. he said there is nothing i can do, so i told him their is nothing i can do either. This compay sucks Royale
I have a Salute Credit Card, that I am still paying. I think about 4 or 5 years ago my card was cancelled. I called salute to find out why. I was told that they were cancelling all cards, it had nothing to do with me and that it would not hurt my credit. I never sent in a late payment or missed a payment for the length of time I had the card. The interest on the card is ridiculous and they even charge you a maintenance fee.