I ordered a 200cc street legal Enduro motorcycle.
They called to tell me it was unavailable and would I want a 125cc dirt bike instead for the same price.
After some research I found out they are not allowed to sell this model in California (emissions), so they lied to me.
This company appears to be run by Chinese nationals with no clue - stay away from them!
The complaint has been investigated and resolved to the customer’s satisfaction.