I have been using "Tel3Advantage" for ten years or so, more or less without problems. Suddenly the access numbers don't work anymore, neither the service hotline. I still have a substantial credit (about $50 on my accoun to make international calls). For the past few months none of their local access or toll-free numbers have been working, which I can't access anymore, the login to the website is gone. Actually the whole website is gone.
I cannot make any calls; cannot contact customer service by phone or email or even access my account. Any help would bd greatly appreciated.
Thanks for your attention and I look forward to hearing from you very soon and to solve this issue.
Desired outcome: I would like the Tel 3 Advantage, to send me my full refund of the balance that I still have, plus compensation for the inconvenience caused by them.
Confidential Information Hidden: This section contains confidential information visible to verified company representatives only. If you are affiliated with company, please claim your business to access these details.