TVaddicts review: Did not receive ordered DVDs! 62

Site News -Updated: Massive Bust in Canada Shuts Down Piracy Ring - Some Sites Named

Were you a victim?
Posted by TVShowsOnDVD.com Staff
1/09/2008

Article Updated on 1/09/2008

We've posted various warnings about "companies" that sell pirated TV-DVDs on the 'net, often disguising them as legitimate sets and selling them to unsuspecting consumers, so it was with great joy that we read about the RCMP busting a major piracy ring in Montreal this past week.

50 RCMP officers arrested 8 individuals on December 19 after conducting raids on two Montreal locations. They intercepted packages containing 5,000 discs over a period of 4 days, and netted 15,000 discs and 200 DVD burners in an operation that could produce 14,000 discs a day. They're also asking people who may have been defrauded by these individuals to contact the RCMP:

The Royal Canadian Mounted Police encourages consumers to be cautious. Counterfeit DVDs are usually of inferior quality. The RCMP invites every person believing to have been misled into purchasing a counterfeit DVD instead of an original copy to report it to the RCMP at [protected], or to contact the Canadian Motion Picture Distributors Association at [protected] to verify the legitimacy of Web sites.

We've received hundreds of reports of pirated TV shows on DVD over the past year, many in the previous few weeks, and we expect the actions of the RCMP to put a major dent in the TV-DVD piracy operations in North America. If you've previously ordered a DVD set that turned out to be pirated material, or are awaiting an order for a complete series set that you feel may be pirated, please contact the RCMP at the number above. You can read more about this below.

Update: An article by Kevin Rollason of The Winnipeg Free Press reports that the some of the sites shut down include DVDAvenue.TV, DVD Store, AllMyFavoriteShows.com and Expediteur. You can read his complete article on WinnipegFreePress.com. The pirate sites used the newspaper as a return address for some parcels they sent out, causing the paper to become flooded with packages returned by angry customers.

we ordered who's the boss, it never came...email contact no responce
This site needs to be closed

I am another victim, 8 months ago I orderd GI joe dvds from them and I luckily played a dvd from the middle, well the dvd ended before the show ended. I then decided to play a different dvd and it had nothing on it. 100.00 out the window. I have emailed several times and I get the same answer the dvd's are out of stock right now when we get a set well ship it right out. 8 months later and still nothing. Asked for a refund nothing! I filed with the canadian police as well!

In January 2007, I ordered DVD of TV series Remember WENN, which cost, with shipping, over $200.00. They arrived quickly, but Disk 2 of a 15 disk set was defective and would only pay about half the segments. I went on line and spoke to a woman named "Marie". She said the disk would be replaced "very soon". Well here I am 13 months later and I have never heard from them. I have written, e-mailed and left messages on their voice mail, all to no avail. I would certainly not recommend them to anyone,a threat which does not scare them in the least. Once they have your money, kiss it good-bye.

We had the same thing happen to the tume of 162 dollars.. they took the money out of the account.. never sent the DVDs... sent many emails... they replied to a few.. I have noticed that they have removed their phone number and their instant chat... if you look at the website there now is no way to contact them.. I have filed a complaint with the FBI internet fraud dept..

I too was scammed. Order The Fresh Prince of Bel-Air DVD set for my son on 1/5/08. My credit card was immediately charged for $8 MORE than what my receipt stated. I emailed, never heard back. Three days after I ordered, I get an email saying it's on backorder. It's now 2/14 and I have nothing. I called my CC company on 1/24 after I found this website (too late) and they are trying to dispute my charge and get my money back. I continue to get emails from them stating it's on backorder. And then today I get a new email saying it's on backorder and that my Credit Card will NOT be charged until the DVD's are in stock and shipped to me. RIGHTTTT. It says if I want to cancel my order, to click, which I did and the page doesn't exist. They also have a phone number listed as Toll Free and it's not. I've replied to every email saying I want to cancel my order and receive a refund. I've left voice messages, I've tried Live Chat. I get no response at all. I also have filed a complaint with the FBI internet fraud department. I've learned my lesson...investigate BEFORE ordering. These people are getting rich off of us s*ckers!

tvaddicts seems to have disappeared and tvdvdworld has appeared with the same website

I orderHighway Patrol starring Broderick Crawford and Rescue 8 starring Jim Davis. My order was placed on 11/11/08/2007. The order was charged to my credit card and they submitted a charge to my account. So far nothing has been received and I have been promised 8 times that my order "would ship next week". The only problem is that 'next week' never arrives. I just tried the 2 phone numbers I have for TV Addicts [protected] and [protected]. Thoses phone numbers are now disconnected. Even when they were working, TV Addicts customer service department never returned any of my calls inquiring on the status of my order. What a rip off. Does anyone have any suggestions? I beleive my next step will be to contact my credit card issuer to see if they can reverse the fraudulently made charges.

I was stupid enough to order thirtysomething from this site. The email address is false and the phone is disconnected. I am contacting the better business bureau and my credit card.

I need help! They are slowly closing down all of their sites. They have removed phone numbers, emails, live chats and some of the sites have already disappeared. If anyone has a phone number, address, another name for these jerks or knows what names they use on ebay and amazon. Please let me know. .

I know i read it somewhere. And i cannot locate it now. But someone knows their ebay or amazon names. . .

Please help. Everything i get. I turn over to all agencies.

So to help me is to help yourself as well as everyone else who has to post!

Thanks

How can I get my money back? I was charged for dvd's I never got!

I placed an order with TV Addicts on 11/08/2007. Never received and of the ordered items. I got nothing but the run-around from the customer service on-line chat operator. They kept telling me that my order would ship 'next week' The only problem with that is that 'next week' has never arrived. TV Addicts DID immediately charge my credit card. Finally, after receiving no product or follow-up from TV Addicts, I called my credit card issuer and the have reversed the charge of $258.01 and are now investigating my case. ATTENTION: FELLOW INTERNET CONSUMERS::: The site is nothing more than a rip-off. Stay after from them. You will not receive what you order. Another note you should be aware of is that the LIVE Chat operator connection has disappeared from the web page and now I have found that all the customer service lines have been disconnected. BUYER BE WARE!

I too have been scammed by tvaddicts.tv. They billed by credit card on November 8, 2007. To date, (03/22/2008) I have not received the two show packages I ordered (Highway Patrol and Rescue 8). I received numerous promises via email and live chat operator 'Jen' that my shows were on backorder and would be shipped next week. Next week unfortunately has never arrives. I was ripped off by tvaddixts for $258.01. I have contacted my credit card company and they have given be a conditional credit for the amount I was billed, pending conclusion of their investigation. I suggest other who have paid by credit card and have been ripped off to immediately contact their credit card issuer for assistance. Perhaps they will be able to get your money back for you. Good luck to all...

Thank you all for your comments! I was considering ordering from them, but something just seemed a bit fishy, so I started doing some research and came across this site... I will definitely NOT being buying a thing from them!

I hope you all get your money back, and they go to prison.

I ordered the Emergency complete boxset because it said that these were originals, advert free, and supposed to come with episode listing, etc. What came was boxes damaged in transit (enclosed loose only in ordinary large envelope with no packing / padding, so of course damage was inevitable), no episode listing, episodes were dubbed off VHS recorder from TV complete with announcer telling what program was next after the end of Emergency episode. After numerous emails requesting replacement boxes (I'm asking for replacement covers only, not the disks), initial replies from them requested me to be patient as they had backorders to attend to. These amounted to nothing after 6 months of monthly reminder emails to them as they don't bother replying . I'm in Australia, so taking legal action is a hassle. If anyone orders from them in the America and receive terrible service coupled with illegally dubbed (pirated) DVDs being advertised as originals, please DO TAKE LEGAL ACTION against them and teach them a lesson, put them out of business, whatever! Fancy being charged top dollars for stuff I could've recorded off the TV myself! Buyers please be aware!

That company is a freaking joke. My sister ordered all the "Boy Meets World" dvds, when they arrived it was easy to see they were copyrighted, and poorly done so. 1 disc even had batman on it. then when trying to get in contact with them, they dont answer..

Ive tried contacting the producers of the dvd, but no luck. the BBB got back to me about it, but its such a slow and painful process..

Does anyone have the email address to tvaddicts? I went to their contact link, but found no address or phone number. Thanks for anyone who can help.

wow! I am so happy that i found this site by checking up on the tvaddicts via google, and i feel soo sorry for those that got swindled. after this happened to me from another site, i told my wife to always do a check on the company or website you are ordering from. i am inpulsive and tend to order quickly without thinking - i know stupid me-, but now it is either from someplace i know and trust, or i wait until i can get it in person at the local store. i wish all you guys and gals the best in getting your money back and lets hope that the ### get caught and tossed in jail.

Ordered the Batman 1960's series, never received, got a customer support person on live chat and they told me it had shipped. Waited several weeks, no DVD's sent emails, response is always will let you know when it ships. These people are definitely thieves! DO NOT ORDER FROM THEM!. I'm out about $60 U.S.

Totally wish I did research before I bought but it was a last minute xmas gift. Ordered the complete dvd collection of laverne and shirley on 12/12/07 - they billed my card the next day for $100+. They sent me an email in January telling me it was on backorder and have not heard from them since. Tried calling two different numbers that have same stupid message - have left messages on it but to no avail. Have also tried emailing them but they get bounced back as well. Has anybody had an luck with legal action against these criminals?

DO NOT ORDER FROM THESE PEOPLE! IT IS A TOTAL SCAM.
I ordered the complete seasons of the Carol Burnett for a co-worker and she recieved all the DVD's but only 1 worked! They cost $101 with s&H costing almost $30 something..WTH? Why are these people still in business? Can't something be done?

I strongly suspect that someone at TVAddicts.com is stealing credit card info to buy things online.

I placed an order with TVADDICTS.COM online using my credit card. A couple of weeks later, mysterious charges started showing up on my card. I suspected a new store where I had just done business for the first time, because the clerk had asked to see the security code on the back of the card. I had the charges refused and the card canceled.

When I got the replacement card, with a new account number, I reordered from TVAddicts.com. A couple of weeks later, mysterious charges started showing up on my new card of a very similar nature to the previous fraudulent charges. I had NOT done business with that suspicious store or with anyone else who asked for the security code since receiving the new card.

None of the fraudulent charges was very big. From the nature of them I suspect a college kid living in the US. And obviously working for TVAddicts.com.