Warm Things is the worst company ever. They are unethical and are rated F by the Better Business Bureau. If you place an order online you will be charged immediately regardless of whether they have the merchandise. The employees that work there are immigrants with poor English skills so you will receive ZERO CUSTOMER SERVICE. They will not tell you that your order is delayed or any information at all. You will be left hanging for 3 weeks or so at which time they might call you on the phone to tell you that whatever you ordered sold out. Good companies do not charge you for products that are not in stock. My advice is do not order for Warm Things. It's a nightmare trying to get your money back and dealing with the ### they employ.
The complaint has been investigated and resolved to the customer’s satisfaction.