Washington Tax Services review: Resolve tax issues

I sent them $6750 and also gave them the power of attorney and uploaded the requested documentation. They wanted all the money before they would start working on my file. This was a red flag for me. I kept calling and asking for a receipt and they never sent one. I kept getting bills delinquent notices from the IRS. When I got a tax notice, I would call and email the notice to them. In 2022 in revoke the power of attorney and asked for a refund. They offered to refund $2050 and in a recent request they are only offering to refund 1000 out of $6750.

Despite their assurances and my substantial financial investment, Washington Tax Services failed to resolve the tax issues that I hired them for. This has not only caused me significant stress but also financial hardships. I have attempted to communicate with Washington Tax Services regarding my dissatisfaction and my request for a refund, but my efforts have been met with run arounds. Therefore, I am formally requesting your assistance in mediating this matter and advocating for a refund of the $6,750 I paid to Washington Tax Services. I believe that I am entitled to this refund based on the failure of their services to meet the promised outcomes. Washington Tax Services take advantage of individuals who are in desperate situations. This unscrupulous behavior adds an extra level of stress.