www.unlock-icloud.com review: They got money already, but they simply didn't want to provide software 1

I have ordered software from www.unlock-icloud.com. I have paid with my card and the seller informed me that they needed time, because the payment hasn’t been verified. After a week they told me the same and nothing has happened. I have waited another 3 weeks and called to my bank, but the staff told me that the payment was prompt and there weren’t any problems. This company deceived me.