www.xcelerationfitness.com review: fitness equipment

Investagate Roy Crocker xceleration fitness/Gympros 1) Ordered a stairmaster 4400PT, received a 4600PT, 4600 PT returned, then recieved a 4400CL (not PT). I want a full refund and they will not give it. I am just writing you a short email because to much of my time has been wasted already; But I feel I the need to voice my concern to you. I ordered a Stairmaster 4400PT from you company on Sept 30th 2015. 21 days later I recieved the wrong product. At first you distributor was trying to make me keep the wrong product until I put my foot down; But for the next 28th days I had to wait again for my product to arrive (which I was told this 2nd time would be a rush order); during this time I was never given a straight story. Finally, my product arrived and the order was wrong again; the wrong product was sent for a second time. Again, your people tried to get me to keep it. It was not until I became indignant that I began to recieve help from your customer service people (it took me 8 hours to get help on this day from your people!). Now, I am told you guys will get it right but I must wait up to 45 days for my product. At this point I just want a refund. I have contacted my credit card to help me handel this dispute. The product was a StairMaster 4400PT Cost $1895.00. But they have sent the wrong product twice. I believe they are trying to make it over 90 days so I can not not get a credit Card refund. If the product was in stock why do I keep getting the wrong product. Now they say they do not know if it is in stock but they will get it to me. All I want now is a refund. This company and owner are is all over [redacted] Worked with company recieved a $200.00 credit and decided to keep the wrong product because they said that they would drag my complaint out at least six months. 3) Began to use product and parts were found under the machine after the first use (it broke); contacted company again for full refund but they will not give it to me. I am trying to get a full refund. All they do is hang up on me. Now, they claim they want the equipment 1st so once they get it they can hit me with multiple fees for returning it. This company needs to be put out of Business.