Beachsissi’s earns a 1.3-star rating from 36 reviews, showing that the majority of swimwear shoppers are dissatisfied with their purchases.
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Bad returns policy
I bought a pair of swimmers, but sizing not big enough. Which was unfortunate as the swimmers were nuce. Their sizing didnt go big enough for an exchange,so i returned the swimmers, at a substantial postage cost, only for them to not be delivered in China, due to the seller not paying taxes. They lie about returns and make it sound an easy return and refund transaction.
I have now paid more than $100 and end up with nothing ….i could have kept my swimmers and donated them
Terrible if you need to make a return
Very late shipping and no returns allowed
I paid for expedited shipping and the swim suits still came a week late. One of the suits wasn't even the one I bought. When I needed to return them all because none of them fit right, they told me I was past the 15 day return policy. When I told them it was because I was on vacation and the package was late, they sent me a screenshot of their return policy and said "we are sorry, you can buy another swim suit for half price".
Recommendation: Don't be in a hurry to get them and be ready to sell them secondhand since they don't consider their late shipping in their return policy.
Mixed Experiences with Beachsissi - Proceed with Caution
As someone who loves shopping for swimwear, I understand the excitement of finding trendy pieces at affordable prices. However, after delving into the reviews of Beachsissi, it's clear that the experience can be quite polarizing. While some customers praise the customer service and product quality, others have faced significant challenges. Issues like delayed deliveries, poor sizing, and difficulties with returns to China have left many feeling frustrated and dissatisfied. It's important to approach shopping at Beachsissi with caution, ensuring you're aware of the potential pitfalls before making a purchase. Remember, your swimwear shopping experience should be as enjoyable as a day at the beach, so choose wisely!
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Pros
- Trendy Swimwear Designs
- Affordable Pricing Range
- Size-Inclusive Options
- International Shipping
- Positive Customer Reviews
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Cons
- Limited Size Range - May not cater to plus-size customers.
- Trend-Dependent Inventory - Risks with fast fashion volatility.
- No Physical Stores - Can't try before buying, affecting fit satisfaction.
- International Shipping Delays - Potential for extended delivery times.
Honestly so surprised
I ordered this bathing suit during quarantine and I will say it did take a while to ship. But - maybe that was because of quarantine? I'm not sure.
Anyway! I put it on when it arrived today and it is the most beautiful bathing suit I have ever ordered. I feel like it looks just like the pictures I feel so feminine and it fits SO well. I saw a lot of bad reviews on here after I had ordered the product so I was nervous to see what it would be like when I got it and honestly it's a really nice suit! I am about to go get another one.
I seem to be an exception
Personally, I had a very good experience with them. I will admit that I too thought they were american, not chinese, so maybe i'll deduct 0.5 stars there.
The size was perfect for me, and I'm pretty plus size. I had to measure myself but their chart was accurate (for me, at least). The quality is on par with the prize (medium, i'd say). The suit didnhave a very small flaw, which I emailed them about with proof and guess what... They sent another one almost immediately. No extra cost, not even shipping, only 2 emails exchanged.
So yeah, as far as I'm concerned, they're ok in my book.
Beachsissi
The bikinis I got from beachsissi company are truely gorgeous. There are lots of bikini models on their site and there are all wonderful. I didn't really know what to choose but in the end I chose these two models with great difficulty. As soon as I opened the package they had sent me, I immediately got in love with them and I soon tried them on. Besides being very beautiful and of good quality, they adhere perfectly to the body and are very comfortable as well. They are perfect for my next holiday at the seaside.If you want to see me wearing them, you can find everything in my profile photos ( Instagram venus_lisa_) of my next seaside holiday.
It's a good website!
I order my swimsuit from them on June 13th and got it on July 13th. On their website, it tells you when It will get to you depending on where you live. On their website, it said that it would come to Israel (where I live) from 15 to 30 days and it came after 30 days. I kinda got scared about my order because I saw some horrible reviews here that said that the swimsuits are cheap, they are scammers and that their package got lost in the mail but it's different for everybody. My swimsuit looks exactly like the picture and has good quality material. In conclusion, I think online shopping is different for everybody and you shouldn't get scared because you saw some horrible reviews.
Good experiences with this company
Maybe I was just lucky but I've had several good experiences with this company. My first order was exactly as per the website and arrived in good time (we live in an isolated area and are used to delays so it might not have seemed 'timely' to city dwellers) the second order was the same. I had been ordering surf swim tops one size up in case this was an Asian 'petite' manufacturer, and tops were slightly loose, so third order I decided to try a size down, I mistakenly ordered S instead of M (I had been ordering L) so when it arrived it was too small, and as it was clearly my error I did not expect any return policy, but they agreed to send me M for half the cost and I kept the S (which I gave to a friend). I know this could be seen as a scam if you don't have a friend and it was their mistake to send a wrong size or a poor fit, but this was my error so I was pleased with the result. I've been wearing the surf tops for nearly 2 years and still have not thrown out the first one, though it is really faded in the sun now from constant use, but the stitching has held up in sea water, so the quality is good. Surprised to see so many negative reviews, as I was happy with multiple orders from this company.
Bad customer service and return policy
I purchased 2 dresses totaling $70. Both were mediums. One was too big. One was too small. Both unwearable. Instead of returning them they want to offer % off another order. Ummm. No thank you, not spending more money on something unpredictable. I decided to pay shipping to return them, thinking being lightweight I’d get something back. Nope. Costs just as much to return them to china. So I’m stuck with $70 of merch I can’t wear.
Scam from China! Don't order anything from here!
If I could give negative stars, I would. Ordered almost $150.00 worth of clothes and it never arrived, AND I paid expedited shipping. There is no working phone number (well, one that goes to China and will ring ten times and then a message will break in and say it is a non working number), and upon first emailing them, they insisted it had arrived to my house and delivered. Then they ghosted me. I've emailed and called, and there is no longer any communication from them, period.
THIS PLACE IS A SCAM. DO NOT BUY FROM THEM. It's a company in China who makes their money by ripping off customers and then not being available when problems arise. The sad part is that this review will not affect how they run their company; they will continue to rip off the public for as long as they can. Save yourself your time and money. Skip this skechy place.
Recommendation: STAY AWAY, TOTAL SCAM
Beachsissi Review: Return Process & Customer Service Experience
I recently purchased a product from Beachsissi, an online store that offers a wide range of clothing and accessories. Unfortunately, the item I received was not suitable and I needed to return it. I found the process of returning the item quite difficult, but after exchanging a few emails with their customer service representative, Natalia, I was able to get the address for the return.
After following the return guidelines, I was presented with three options for a resolution. Option A offered a free replacement item, which most customers tend to choose. Option B provided a partial refund of USD$20 without the need for a return, which would save time and effort. Finally, Option C provided a full refund upon successfully returning the item within seven days of receipt at the address provided.
The return address was located in Shanghai, China, and it is important to note that all items must be returned unused and in their original packaging. The customer must also include a paper slip with the order number and a legible contact name to ensure that the return process runs smoothly.
While the returns process was a little confusing at first, I found their customer service to be helpful and efficient in resolving the issue. If you have any questions or concerns about their return policy, shipping, or sizing, they provide helpful links that can be found on their website. Overall, I would recommend checking out Beachsissi for any clothing or accessory needs.
BeachSissi Review: Complicated Returns Process, But Three Options Available
I recently made a purchase from BeachSissi and unfortunately, I was not pleased with the items I received. I decided to take the risk and purchase some swimwear from their website, as their returns policy appeared to be reasonable. However, I soon learned that it was not as straightforward as I thought. In order to request the full returns policy, I had to send an email to them directly. It's worth noting that due to COVID-19, there are limited flights between Australia and China, so my package had to be sent via Express Post which ended up costing me approximately AUD30.
Once I received the returns policy, I was given three options to rectify the situation. The first option was to exchange the items for new items, of which I would be sent two at a 50% discounted price. This was the most popular option among customers. The second option was to receive a partial refund of USD$3 per item without having to return the items. This option would save me time and effort, but it wouldn't be a full refund. The third option was to return the items for a full refund. However, I would have to mail the items out within seven days of receiving them and include a valid tracking number.
The return address was provided and I noticed that it was located in Shanghai, China. It's worth mentioning that all returned items must be in their original unused condition with no damage, washing, altering or strange smells. Additionally, a paper slip with my order number and contact information would need to be included, as it would help them to locate my order quickly upon receipt.
Overall, I was disappointed with the return process but I appreciated the three options provided. It's important to note that it may be a little more complicated than other returns processes, but if the item was of good quality and fit, it may not even require a return in the first place.
Warning: Terrible experience with Beachsissi, excellent with Cupshee
I must express my disappointment with the Beachsissi company, as my experience with them was far from satisfactory. Initially, I purchased several bathing suits but unfortunately, the fit and quality wasn't up to par. Thus, I decided to return them to the company.
Regrettably, the return process was extremely arduous and inconvenient, as I had to pay for return shipping costs all the way back to China. Communicating with customer service was frustrating, and I found myself waiting for an extended period of 8+ weeks for the return payment. Even when there was no update by then, Beachsissi advised me to be patient, assuring me the process can take some time.
After an exhausting wait, I reached out to Beachsissi to inquire on the status of my return, only to be told that they had not received the bathing suits. Upon inquiring with the shipping company, I was informed that the suits were stuck in customs and that Beachsissi should call customs to release them. However, even after several follow-ups with Beachsissi, they refused to make the call and went on to offer me a measly 15% refund, not enough to cover the shipping fee.
The entire experience was frustrating, and I can't help but feel that Beachsissi ought to have been upfront about their flawed return policy. It isn't fair that unsuspecting customers fall prey to their deceptive practices. Beachsissi's customer service was appalling, and I haven't encountered such an unprofessional company in a long time.
If you were contemplating purchasing anything from Beachsissi, please don't make the same mistake I did. Their operation is sketchy and their treatment of customers is appalling. You deserve better.
In contrast, I had an excellent experience with Cupshee. Their packaging, quality, style, fit, and communication with customers were top-notch and surpassed all my expectations. I wholeheartedly recommend Cupshee to anyone who is looking for quality swimwear and superior customer service.
All things considered, my experience with Beachsissi was a nightmare, and I felt compelled to write this review as a warning to other unsuspecting customers. Please stay away from Beachsissi, and save yourself from the agony and frustration I experienced.
Beachsissi Review: Disappointing Return Policy and Lack of Clarity
Furthermore, our refund policy only takes effect when we receive the returned items. However, if customers still wish to return their items, they are responsible for the shipping fees, and the returns may be subject to long transit times and potential customs issues. To ensure customer satisfaction, we recommend that customers keep the items or opt for our offer of three free items or a $30 USD refund.
As a customer of Beachsissi, I was disappointed with the lack of clarity surrounding their return policy. As someone who frequently shops online, I rely on clear and precise information when it comes to returning items. Having to exchange multiple emails just to get the correct return address was frustrating, and the offer of only three free items or a $30 USD refund was not satisfactory when compared to the total amount spent on my initial order.
Overall, I would suggest that potential Beachsissi customers make sure to read the return policy carefully before making any purchases. While the quality of the products may be satisfactory, the return process may prove to be inconvenient and unreliable.
This is a great company. They helped me choose the right colors for my kitchen, changed up the cabinet placement to make the kitchen work better. When a cabinet accidently got damaged during installation, there was a new cabinet there the next day. When I decided to add an island a year later, they searched until they found the same color and the same granite. I would recommend this company to anyone.
They did a great job I would recommend them to anyone
Outstanding service from the beginning to end. Great communication and timely, professional, courteous installers. Quality from the beginning to end. I highly recommend Capital Remodeling for all of your remodeling needs.
They came, they got everything done in an entire day, they cleaned up well. The only downside was that it was done during the summer, so there were giant holes in the side of my house making it hot indoors because of it, but that's not their fault.
Beware of Beachsissi's Strict Return Policy - Major Letdown for Customers
Potential customers beware of shopping at Beachsissi! The company has a strict return policy that will most likely cost you more than your purchase amount. A customer bought a $35 bathing suit that they unfortunately had to return. However, the return shipping cost them a whopping total of $57 to send back to China. Why doesn't Beachsissi have a distribution facility in the United States? It doesn't make sense for a clothing vendor to not have a return policy that accommodates their buyers. Despite having cute and high-quality items, their return policy is a major letdown.
When the reviewer initiated a return, they received an email from Beachsissi customer service that provided three options:
A) Exchange for a New Item: This option will resend the customer a new item at a 50% discount instead of allowing them to return the previous item. The company seems to be incentivizing the customer to buy another item and may result in a few more sales for Beachsissi.
B) Fast Partial Refund: This option allows customers to keep the item they don't want and instead receive a small refund of $3 per item that they return. A small consolation for the customer as it won't cover the return shipping cost at all.
C) Return for Full Refund: This option may seem like the obvious choice, but it has its own set of issues. Instead of mailing the package back to a California address, the customer must mail it to Shanghai, China. This will be costly and may deter customers from even attempting a return.
The reviewer's experience with Beachsissi is far from satisfactory. When they went to the USPS to ship the return, the worker made a comment about how "That's how they get you." The company's return policy seems to exploit its buyers, and it's unclear why they haven't addressed this issue. Due to Beachsissi's unreasonable return policy, the reviewer will not be doing business with them again. If you want to avoid heavy return fees when shopping at Beachsissi, it's best to double-check for accurate measurements and sizes before placing an order.
Beware of Beachsissi: My Terrible Experience with Returns and Customer Service
I recently had an unforgettable experience with Beachsissi, and unfortunately it was one of the worst shopping experiences I have ever had. Not only did I lose $265 in this ordeal, but I also spent so many hours trying to work with the Beachsissi representatives to return the items that did not fit me.
I urge anyone who is considering ordering from this company to rethink their decision, as it is simply not worth it. Allow me to share my story in detail to shed some light on what I went through, in hopes that it may provide insight to other potential customers.
Back in January of 2020, I ordered several swimsuits from Beachsissi, having no idea what size I would need. Two weeks later, the swimsuits arrived, but unfortunately not all of them fit me properly. The company's policy requires customers to contact them within 15 days for returns, so I reached out to them to initiate the returns process.
From the very start, the company's representatives were uncooperative and unhelpful. At first, they offered to send me new items if I paid half the price. They suggested that I could keep the unwanted items, but this solution was unacceptable to me. I requested a full refund of $185, but even then, the representatives did not make it easy. They presented me with several options, including exchanging items for new ones, receiving a partial refund, or returning everything for a full refund.
I ultimately selected the third option, which required me to ship everything back to China within 7 days using a valid tracking number. The shipping cost me $80, but ultimately, it was all for naught. My package sat in Chinese customs for 4 months before I was notified that it would be returned to me. Despite repeated attempts to contact Customs and USPS, the package would not be released.
These issues persisted until June 2, but even now, on June 20, I have not received any refund or my package. In short, my experience with Beachsissi was a total disaster, and I urge all potential customers to think twice before doing business with this company.
My Disappointing Experience with Beachsissi.com
Beachsissi.com seems to have a variety of cute designs, but unfortunately I had a poor experience with my recent purchase. I ordered a long sleeve swimsuit with a front zipper but was unable to try it on because the zipper was too short. When I reached out to customer service asking for a refund, I was given three options - exchange for a new item at 50% off, receive a partial refund of only $3, or return the item for a full refund. Unfortunately, none of these options felt fair or reasonable to me.
The exchange option seemed like a rip-off because I would essentially be paying 50% more to receive another item that may not even fit me either. The partial refund of only $3 was insulting for an item that I could not even wear. And the option to return the item for a full refund came with the added difficulty of having to send the item all the way to China within 7 days, which seems like an unreasonable expectation for a customer.
I have also been disappointed by the fact that Beachsissi lied about shipping my order from China, and instead placed the burden of shipping the item back to China on the customer. This is unacceptable and shows a lack of integrity on the part of the company.
Overall, my experience with Beachsissi was not a positive one and I would advise others to be cautious before making a purchase from this site.
Beachsissi Review: Poor Quality Swimsuits and Hidden China-Based Company
After ordering from Beachsissi (beachsissi.com), I discovered that this company is actually based in China, instead of the US as they try to make you believe from their website and social media pages. Despite this, my package did arrive within the promised time frame and the items did resemble the pictures on their website. However, I was disappointed with the poor quality and off-sizing of the swimsuits. Even after following their sizing guide, the swimsuits were too small for myself and my daughter, and the proportions were off. The pads were also unflattering, as they were too round, and one of the swimsuits had the padding so smashed that I couldn't even try it on properly. Additionally, the material had very little stretch and I could hear the stitching split when I tried to put on the top. When I contacted customer service, they did respond promptly, but I was informed that the return shipping costs would be on me and that it could take a long time to process. Furthermore, they only offer a full refund if they receive the return, which is not guaranteed due to potential customs issues. Instead, they offered me three options, including exchanging for new items, a fast partial refund, or returning for a full refund. I ultimately chose to receive a partial refund of only $25 for my $160 purchase. Overall, I would recommend avoiding Beachsissi and purchasing from a more reliable and reputable company to save yourself the hassle.
Avoid Beachsissi at all costs: a nightmare shopping experience
Oh boy, where do I even begin with my experience shopping at Beachsissi? Let's just say it was a nightmare that I never want to relive again. First of all, let's talk about the swimsuits themselves. They were definitely eye-catching and looked amazing online, but once I received them, I was sorely disappointed with the poor quality. Not only did it take a whopping two months to receive my order, but two out of three of the swimsuits had holes in them. I'm not sure what kind of low-quality elastic they used, but it's safe to say that these swimsuits would have fallen apart if not for that.
To add insult to injury, when I tried to cancel my order while it was still in China - per the tracking information they provided to me - I was told over email that I had to wait longer, especially because of their "holiday". Who takes a holiday in the middle of processing their customers' orders? That's just plain ridiculous.
When my order finally did arrive, after the second month, I was beyond frustrated at the poor quality I had received. I had sent Beachsissi about 60 pictures of the damaged goods and asked for a refund, but it felt like pulling teeth just to get a resolution. They made me jump through hoops, sending emails, screenshots, and even requesting strange things like my grandmother's toenail clippings before finally agreeing to refund me.
But wait, there's more! They wouldn't pay to ship their defective products back to them, putting the onus on me to pay $30 - which was half of what I paid for the products in the first place - just to return them. And when I asked for another resolution, they had the audacity to suggest that I order three more swimsuits and pay an additional $35 in flat shipping to receive them. Seriously, who would do that after the terrible experience I had already had with this company?
The customer service was absolutely terrible, and their suggested solutions to my problems were laughable. At the end of the day, I was stuck with three swimsuits that were totally unusable, and was even told to just give them away to a friend. I had a nightmare that turned into reality, and I wouldn't recommend this company to anyone. Save yourself the headache and just go to Target instead.
Avoid Beachsissi: Poor Quality, Substandard Customer Service & Inefficient Replies
I had a thoroughly unpleasant experience with Beachsissi (beachsissi.com) and I would strongly advise against making a purchase from this company. Despite the attractive appearance of their products in pictures, the quality is extremely poor, and the customer service is substandard.
I ordered a swimsuit from Beachsissi on January 8th, 2019, which arrived on January 31st with a broken zipper. I promptly notified the company via email and requested a refund. However, it took them until February 10th to reply to my message, and their response felt highly accusatory. In their email, they questioned the validity of my claim, stating that they inspect every item before shipping. They proceeded to request that I take a photograph of the broken zipper and send it to them for inspection.
After complying with their request and sending them a photograph, they made me an unsatisfactory offer. They proposed a 10% discount voucher for my next purchase as a solution to the broken zipper problem. Of course, I declined this offer and requested a refund. However, to receive a refund, I was instructed to return the product to them, at my own expense, to an address in China, which would cost more than the item itself. Such a policy was exceedingly poor and dissatisfactory, as they would likely refuse to refund my money once they received the product.
To compound matters further, the customer service team was highly inefficient, and it took them a period of three weeks to provide an unsatisfactory response. I found their unwillingness to take ownership of their defective product or to provide a viable solution highly unacceptable, and their response to the situation was utterly deplorable.
Therefore, I would advise anyone seeking to purchase a swimsuit to avoid Beachsissi (beachsissi.com) at all costs. Explore other options from brands that care about their customers and make quality products. Do not make the same mistake I did, as it is not worth the hassle to deal with their incompetent and inattentive customer service team.
Beachsissi Complaints 16
Beachsissi is a scam site conducting false advertisement
In July 2024, I ordered three items from Beachsissi. All three items were sewn poorly and constructed from the cheapest, see-through garbage material I have ever seen. (The fabric was so bad it made Shein look like Pendelton.) I requested a refund and return options. This is Beachsissi's response in a nutshell. (1) exchange this trash for more trash. (2...
Read full review of Beachsissi and 1 commentPoor quality, inconsistent sizing and terrible customer service
I have had a horrendous experience with this company! I ordered some items and when they came the sizing was way off and not consistent with their size chart. Not only that but there were loose threads and seams coming open. the quality was very poor. When I tried to resolve this with them directly they took absolutely NO responsibility. They tried to...
Read full review of BeachsissiReturn to Beachsissi
I am writing to express my deep dissatisfaction and frustration regarding the ongoing issues with my return process for order #BH1745434, placed on October 9th, 2023. I returned the swimwear items from Beachissisi, which were sent back with the tracking number LH208769007US. I would like to bring to your attention the extended delay in processing my...
Read full review of BeachsissiIs Beachsissi Legit?
Beachsissi earns a trustworthiness rating of 27%
Assess your risks. Protect your personal information when dealing with Beachsissi.
Based on our evaluation, Beachsissi has resolved only 0% of 16 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.
Beachsissi protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We have detected an internal review system on Beachsissi's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
We conducted a search on social media and found several negative reviews related to Beachsissi. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for Beachsissi. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Beachsissi has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
- Beachsissi has claimed the domain name for beachsissi.com for a long time, scammers and fraudulent websites can also claim domain names for a long time and use this as a tactic to appear more trustworthy.
- Beachsissi.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- We looked up Beachsissi and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
- Adult content may be available on beachsissi.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
Beachsissi Review: Inconsistent Sizing and Difficult Returns Process
I recently purchased some bathing suits from Beachsissi and was surprised to find out that the company is located in China. I was hoping to return some of the suits that didn't fit properly, but when I read the 'returns' page, it said that returns were accepted. However, this turned out to be a lie.
When I received the suits, I noticed that they were all different sizes, even though I had ordered the same size for each one. I also found that the suits were better suited for young girls with smaller cup sizes.
I contacted the company to get the return address and was told that they would send me two more suits for free if I didn't return the ones I had. I explained that I wanted to return the suits and get my money back, but they responded by saying that returning all seven items wasn't a good idea for me.
They explained that their warehouse was located in China and that the return shipping cost would be high, take a long time, and might get stuck at customs. They also said that they could only refund me after they received the return. Instead, they offered to send me two new items for free, without any charge to replace the return. I could even select any item priced under USD$35.
They suggested that I sell the items out, as they were cute, high quality, and cheap. Alternatively, they offered to refund me $25 in total instead of returning the items.
Overall, I was disappointed with my experience with Beachsissi. The sizing was inconsistent, and the return process was difficult. However, their customer service was responsive and tried to offer solutions to my problem. If you're considering purchasing from Beachsissi, be aware that the company is located in China and that returns may not be as easy as they seem.
Beachsissi Review: Poor Delivery Experience and Unhelpful Customer Service
So, I gotta tell ya, I had a pretty rough experience with Beachsissi. I placed an order for 8 items back in March, spent a total of $150. But get this, the order was split into two parcels for some reason. One of them arrived just fine, but the other one, with 7 items in it, was nowhere to be found. I mean, I looked everywhere. Checked my mailbox multiple times, asked my neighbors, even looked on every floor of my building. But no luck. The tracking said it was delivered, but it definitely wasn't.
Now, here's where things get really frustrating. Apparently, for international parcels, it's the sender's responsibility to launch an inquiry with the post. So, I had to send a ton of emails to Beachsissi before they finally agreed to do it for me. And get this, they didn't even do it until several weeks after I first complained! And even then, they never got back to me with an answer about what happened to my missing items. And to top it all off, they refused to reimburse me for the items I paid for but never received.
Honestly, I wouldn't recommend Beachsissi to anyone. If something goes wrong with your delivery, you're completely unprotected. And while their customer service may respond quickly, they don't actually do anything to help you out. So, save yourself the time and money and shop somewhere else. I lost $120 and a whole lot of time trying to get my money back. Not worth it, folks.
Beachsissi Review: Poor Customer Service and Delays - One Star
When I stumbled upon Beachsissi's bathing suits, I was smitten. I decided to take the plunge and order two suits and a coverup from them in mid-June, opting for expedited shipping with an expected delivery date of end of June. I thought it was a fair enough timeline, but to my surprise, the date came and went, and there was no package in sight. Sadly, I had to leave for my vacation sans-bathing suits.
While on vacation, I politely contacted the company to inquire about my order's whereabouts, since I was expecting it to arrive before my trip. Unfortunately, it was the middle of my vacay, and there was still no package. However, the response I got on July 6 was very disappointing - it was short, curt, and did little to address my concerns. The company simply said, "Thanks for contacting. Your order has been shipped out. For the tracking number..." They offered no explanation as to what caused the delay, despite the fact that I had paid extra for expedited shipping. They didn't apologize or offer any assurance that they value their customers.
I promptly sent them another email, remaining polite but not as nice as before. To this day, I still have not received my package, and after reading some of the horror reviews on here, I'm scared of what might arrive at my doorstep. If only I could give negative stars. Sadly, one star is all I can muster for this unpleasant experience.
Review of Beachsissi: Disappointing Return Policy and Customs Issues
As someone who has shopped at Beachsissi (beachsissi.com) in the past, I was disappointed with my experience last year in 2021. I purchased some items that didn't fit well and the material wasn't as comfortable or flattering as I had hoped. As a result, I decided to return the items. However, the options available for compensation were not satisfactory and I did not want to receive store credit.
One additional challenge with returning items to Beachsissi is the fact that returned items must be sent to China - which can be quite costly depending on your location. Unfortunately, once the package arrives in China, it can get held up in customs for an extended period of time - as in my case, since December of 2021. Despite contacting Beachsissi multiple times, I'm still waiting for a full refund for items that I no longer even have.
In one of their emails, Beachsissi acknowledged that customs holdups can happen, but that they don't have authorization to assist in the customs clearance process. Instead, they offered to provide a partial refund of 15% for my returned items, with any additional refund to follow once the items have been received. While I appreciate the gesture, it is still frustrating to have to wait for such a long time for a full refund.
Overall, I hope that Beachsissi will take steps to improve their return policy and address common issues that customers face. While I have had positive experiences with the store in the past, my most recent experience has left me feeling hesitant to shop there again in the future.
Buyer Beware: My Experience with Returns at Beachsissi
My recent experience with Beachsissi has been a lesson in the importance of thoroughly researching a website before making a purchase. Despite noting reviews that indicated returns could be difficult, I decided to take a chance on the site and ordered seven items. It wasn't long before I realized that four of the items were not what I had hoped for and would need to be returned.
When I reached out to customer service, I was disappointed to hear that my suspicions were correct - returns are indeed inconvenient. In fact, the representative I spoke with offered me only the option of receiving three new items at a 50% discount or one new item for free; a far cry from the full refund or no-questions-asked return that I had hoped for.
After persisting, I was eventually given the following four options: exchanging for a free item with a value below $35, exchanging for three new items at half price, receiving a partial refund of $3 per item, or returning the items for a full refund. Unfortunately, even if I chose to go with the latter option, I would have to pay a hefty $28.00 to ship the items back to China.
All in all, I would warn others considering a purchase from Beachsissi to do their due diligence in advance. While the selection may be tempting, the difficulty of making returns is not worth the risk.
Beachsissi's Faulty Swim Rash Guard: A Regrettable Shopping Experience
A recent shopping experience at Beachsissi, an e-commerce store offering the latest range of women's swimwear, was regrettable. The product in question was a women's swim rash guard that arrived with a faulty long zipper on the top, which was folded over making it unbearable to wear against skin. Considering that the purchase was a gift, the defect was disappointing and unacceptable. The customer contacted the company immediately, and though they responded to correspondence, their refusal to issue a refund was bewildering.
The issue was compounded by the fact that this was not merely a fashion item but a piece of active wear for swimming. With a defective zipper, it was impossible to swim in it. The customer detailed the issuer with the zipper, highlighting how it was a hazard when it's placed on the skin for prolonged periods. However, the company maintained that there was nothing wrong with it.
The customer was presented with three options, which did not offer practical solutions for the problem at hand. The first option was to order a different product from the store with a 50% discount, which didn't make any sense since the first product was faulty. The second option was to receive a measly $3 refund, which was an insult to the valued customer who had paid $37 for the rash guard. The third option was to return the item, but this meant shipping it all the way to China, where the company was based, which cost as much as $27, rendering it impractical.
After careful consideration of the options, the customer was disappointed with the lack of regard for a defective product's seriousness. The company should have prioritized customer satisfaction and quality assurance. The situation became a public relations disaster as the customer took to sharing their experience with potential customers, warning them of the unacceptable return policies and faulty products from Beachsissi. It is safe to say that the customer would never purchase products from this company again and would not recommend it to anyone.
Beach-ready with Beachsissi: A Pleasant Surprise Amid Sizing Nightmares
As someone in dire need of new beachwear, I decided to diversify my options and ordered from multiple companies, including Andie, Summersalt, Venus, and Beachsissi. Unfortunately, the sizing was a nightmare with the first three, leading to multiple returns. However, I was pleasantly surprised by my order from Beachsissi. I was initially hesitant about ordering from an Asian company, as it is often the case that the clothing is made for a different body type. Nonetheless, I navigated the sizing chart and went with a Large, which fit perfectly. I am tall with a long torso, so finding swimsuits that fit is always a challenge. I ordered a couple of one-pieces and two tankinis, and both sets were stylishly designed and fitted me well. In addition, I ordered two cover-ups, which were absolutely adorable. However, I encountered a minor issue with one of my orders - I got a swim short with lace on the side that had a wonky seam. When I attempted to return it, they informed me that it would be "just a little inconvenient." I wasn't entirely sure what to expect, but they did offer to send a replacement item, so I'm intrigued to see how that turns out. All in all, the experience with Beachsissi was great with their range of cute swimwear offers. If you're confident in your size, I would highly recommend placing an order. The one-size-fits-all cover-ups will work for most, though if you're unsure of your size, it's a bit of a gamble. Keep that in mind and enjoy your new beach attire!
Terrible Experience with Beachsissi - Strongly Recommend Against Shopping Here
I had an extremely unpleasant experience with Beachsissi, and I highly advise against shopping with them. I purchased several items from their website, only to find that all of them were too big for me, despite ordering my usual size. I contacted customer service to initiate an exchange, which should have been a straightforward process since it was within their 15-day return policy. Much to my surprise, I was informed that I could receive the smaller size, but I would have to pay an additional 50% of the original cost. Considering that I had already spent over $150 and had no need for the products I received, I requested a refund instead. They instructed me to send the items back, and I incurred an additional expense of around $40.
I had provided the tracking number as they requested, but even after several weeks, they had not refunded me, citing that they had not yet received the items. The package had been stuck in customs in China since August 6th, and it had been over a month and a half since I shipped it back. According to USPS, items should not remain in customs for more than a month. I contacted Beachsissi to request assistance, but they refused to help, showing no empathy or willingness to rectify the situation.
Overall, I had an extremely negative experience with Beachsissi, and I would discourage anyone from shopping with them. If you are not prepared to risk losing your money and receiving poor customer service, please avoid this company. I sincerely hope they improve their policies and customer service in the future. In conclusion, I would give a zero-star rating if such a rating were possible.
My Disappointing Experience with Beachsissi: A Review of Their Swimsuits and Return Policy
It's important to share my experience with you all, especially for those looking for a new swimsuit online. I recently purchased some items from Beachsissi and unfortunately, my experience was not great. The return policy was not as advertised, as it was really difficult to try and return items that didn't work for me. I had to exchange them instead, which was frustrating and not what I had hoped for.
The quality of the swimsuits was also not great. I spent $120 on five swimsuits and surfer suits, and they weren't worth the price. The surfer suits were bulky and had large arm holes, but given that they cost only $32, it's hard to complain too much about them.
If you do purchase from Beachsissi, however, they do offer a few options to fix any issues you have with your purchase. They can send you a new item, offer a partial refund, or you can return the items for a full refund. Just be sure to follow their guidelines - your items need to be unused and returned in their original packaging.
Overall, while my experience with Beachsissi wasn't the best, they do offer some solutions to help customers with any issues they may have. Just be sure to double-check the details of their return policy before making a purchase.
My Disappointing Experience with Beachsissi's Tankinis: A Size Chart Disaster
When I stumbled across Beachsissi, I was thrilled to find a number of stylish tankinis that caught my eye. I was so excited that I decided to order two of them to try them out before investing any more of my money. As I have recently gained weight, I made sure to take precise measurements before ordering to make sure that I found a size that would fit me perfectly. Despite having a 38" bust, I decided to take a chance on a large since that was the upper limit of their sizing chart.
Upon arrival, I tried on the halter-style tankini, and it fit me like a dream. While I didn't care for the bottoms that came with it, I was planning on pairing it with my own, so it wasn't a big deal. The bandeau top, which I had planned on wearing without straps, however, made me a bit uneasy. It was baggy around my chest, and I could tell it would definitely slip down without the straps to hold it up.
When I compared the two tankinis side by side, I noticed that the bandeau top was almost an inch wider than the halter-style top. This meant that the bust was two inches larger on the bandeau top, which was unacceptable to me. When I reached out to Beachsissi, they told me that their size charts were just "a reference," which frustrated me. If their "same size" tops had such a significant difference in measurements, it was a major quality control issue.
I loved the bandeau top and was only hoping to exchange it for a properly-fitting top, but their only offer was for me to purchase another top at a 50% discount. However, there was no guarantee that the medium size would fit me. Another option they offered was a measly $3 refund. Needless to say, I'm quite disappointed with the way they handled this, and I won't be risking another chance to purchase clothing from them again.
Disappointing Experience with Beachsissi: Beware of Refund Policies
I recently made a purchase on Beachsissi, a website offering a range of affordable bathing suits. I was drawn in by the stylish designs and the reasonable pricing. However, my shopping experience turned out to be quite disappointing.
First and foremost, it took over a month for my order to arrive. I was eagerly looking forward to trying on my new bathing suits, but was met with frustration upon noticing that the tops were significantly smaller than anticipated. Despite having ordered size medium and receiving a perfectly fitting top, I was shocked when the tops of all four bathing suits I had purchased turned out to be too small.
When I reached out to their customer service team, I was informed that mixing and matching sizes wasn't an option. Instead, they offered three different solutions for my problem. The first option was to exchange one item for a new size for free. However, this still left me with three bathing suits that wouldn't fit. The second option was to receive a partial refund of $4.00 per suit, allowing me to keep the unsatisfactory bathing suits. Finally, the third and most inconvenient option was to return all four bathing suits for a full refund. However, I would have to pay for return shipping, which could cost me anywhere from $50.00 to $96.00 depending on the type of shipping services needed.
Additionally, it turned out the return shipping was only partially covered by PayPal, who I made my purchase through. In fact, they only agreed to cover up to $30.00 for the return, leaving me in a difficult position. Even with their partial refund, I would still be losing a significant amount of money on the purchase, with little to no gain.
I found this experience frustrating and disheartening, ultimately deciding to avoid using Beachsissi in the future. It's worth noting that there are many other companies offering products of similar quality and price that do not have as complicated and unpleasant refund policies. All things considered, I would advise shoppers to exercise caution when making a purchase on Beachsissi.
Beachsissi Swimsuit Review: Decent Quality but Watch Out for Sizing and Delivery Issues
I recently shopped online at Beachsissi and while I was a little disappointed in the delivery time, I did eventually receive my order. I had paid extra for a 6-10 business day delivery guarantee, but it took 18 days for the package to arrive. Despite this delay, I was pleased to find that the swimsuit I had ordered was exactly as it looked in the online pictures.
However, I did notice that the washing instructions made it clear that the swimsuit was not suitable for treated pool use as it could not handle chlorine. While it was not a big issue for me personally as I swim in lakes and rivers, I think this would have been valuable information to include in the product description so that other customers could make an informed decision.
Another issue I faced was with sizing. Several reviews had suggested ordering a size larger, so I followed this advice and ordered an extra-large set. Unfortunately, the top was still too small for me and the bottoms were too big as I typically wear a medium bottom and a large top. Since it was a set, both pieces had to be the same size. I would suggest reviewing the sizing chart carefully and potentially ordering separate pieces if you are in-between sizes.
Price-wise, the swimsuit was moderately priced but of decent quality. There is always a risk when ordering online as the fit and sizing can be unpredictable, unlike trying on clothes in-store. It is important to consider the proportions of the model advertising the swimsuit when deciding whether to purchase, but it is understandable that the swimsuit might look different on different body types.
Despite some issues with delivery, sizing, and product description, I would say my experience with Beachsissi was not bad. I read some reviews that mentioned difficulties with returning items, but I decided that I would not waste my time on that and would instead give the swimsuit to someone else who might fit it better. Overall, Beachsissi seems like a decent option for online swimsuit shopping, but it is important to do your research and consider the potential issues with sizing and fit.
Womens one piece bathing suit
I should have paid more attention to the return policy before I ordered. It is 15 days.
That alone should have been a warning as it is tight considering most other major on line swimwear concerns are 30, 60 and 90 days. I got a suit for my wife, it didn't fit. I received unsolicited a second identical suit and was billed again. Now I have two suits that don't fit.
Emailed to return and was read the 15 day policy and was told to have a nice day. Tried a second time after I sent a list of their competitors return timeframes-same response. I am going to approach paypal and visa to see my possible courses of action.
General Comments: There was also no paper work (order number, return instructions, address etc) with the shipments. Their goal is to make returns difficult.
No order number on the package envelope.
All of this designed to make returns difficult if not impossible. I recommend more reputable companies like Cupshe, Zaful, Venus, Wicked Weasel and Victorias Secret,
User's recommendation: Buy somewhere else. Too bad quality and delivery are fine.
Desired outcome: I want my $70 for the suits back
About Beachsissi
One of the standout features of Beachsissi is its commitment to providing swimwear for all body types. Whether you're looking for a one-piece or a bikini, Beachsissi has a range of sizes and styles that flatter every figure. The company understands that every woman is unique, and their swimwear reflects that. From high-waisted bottoms to halter tops, Beachsissi has something for everyone.
Another great feature of Beachsissi is their dedication to quality. The company uses only the best materials and fabric to ensure that their products stand up to the wear and tear of beach life. They also offer a wide range of colors and patterns, so you can find the perfect style to fit your personal taste.
In addition to swimwear, Beachsissi also offers a variety of cover-ups and accessories that will complement your beach look. From sarongs to straw hats, these pieces add an extra touch of style to your beach wardrobe.
Perhaps the best thing about Beachsissi is the affordability of their products. While some swimwear brands can be exorbitantly priced, Beachsissi offers high-quality products at a fraction of the cost. This means that even those on a tighter budget can still look and feel their best.
Overall, Beachsissi is a fantastic online retailer for anyone in search of stylish and affordable swimwear and beachwear. They are committed to quality, comfort, and variety, ensuring that every customer finds their perfect beach look.
Here is a comprehensive guide on how to file a complaint against Beachsissi on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, create a new one to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Beachsissi in the 'Complaint Title' section. Be concise but clear about the problem.
4. Detailing the Experience:
- Provide detailed information about your experience with Beachsissi. Mention key areas such as customer service, return policy, refund problems, or any other relevant details.
- Include information about any transactions you had with the company.
- Explain the nature of the issue, steps taken to resolve it, and the company's response.
- Describe the personal impact of the issue on you.
5. Attaching Supporting Documents:
- Attach any additional supporting documents that can validate your complaint. Avoid including sensitive personal data in these documents.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses you have incurred.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking from Beachsissi.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.
8. Submission Process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about the progress of your complaint.
By following these steps, you can effectively file a complaint against Beachsissi on ComplaintsBoard.com. Make sure to provide all relevant details to support your complaint.
Overview of Beachsissi complaint handling
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Beachsissi Contacts
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Beachsissi phone numbers+86 153 8945 7302+86 153 8945 7302Click up if you have successfully reached Beachsissi by calling +86 153 8945 7302 phone number 0 0 users reported that they have successfully reached Beachsissi by calling +86 153 8945 7302 phone number Click down if you have unsuccessfully reached Beachsissi by calling +86 153 8945 7302 phone number 0 0 users reported that they have UNsuccessfully reached Beachsissi by calling +86 153 8945 7302 phone numberAll Customers, Service in English Only
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Beachsissi emailssupport@beachsissi.zendesk.com100%Confidence score: 100%
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Beachsissi addressRooms 1318-19 13/F Hollywood Plaza, 610 Nathan Road, Mongkok, Hong Kong
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Beachsissi social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 02, 2024
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