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Byrider
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Byrider Complaints 1

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Byrider I purchased a car from J

I purchased a car from J.D. Byrider on September 16. Unfortunately, on December 25th, the car broke down on the road. I had to have it towed over 100 miles away from home and then towed again to the dealership. The dealership provided me with a new battery, but a month later, the car wouldn't start without a jump. More recently, on February 21, the car shut off on me again while I was driving on ***. I had to tow it off the highway and back to the dealership. To my disappointment, the dealership refused to give me a different vehicle and instead claimed that I voluntarily wanted to repossess the car. Despite my repeated requests to speak with their general manager, I was unable to do so until March 1. Finally, the general manager agreed to lend me a loaner vehicle while my car was being serviced. However, when I received the loaner car, I was appalled by its condition. There were stains everywhere, trash on the floor, and even other people's personal belongings inside, including an obituary. I have made numerous calls to the dealership to complain, but I have yet to receive any sort of apology or an offer for a different loaner vehicle. This whole situation has caused me a great deal of inconvenience and frustration, and I simply want it to be resolved.

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Is Byrider Legit?

Byrider earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Byrider to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Byrider is known for their high standards and safety. If you're thinking about dealing with Byrider, it's wise to check how they handle complaints.

Gojdb.com you are considering visiting, which is associated with Byrider, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Gojdb.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The gojdb.com may offer a niche product or service that is only of interest to a smaller audience.
  • SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
  • Byrider protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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About Byrider

Screenshot Byrider
Byrider, found at gojdb.com, is a reputable business that specializes in providing reliable pre-owned vehicles to customers. With a wide selection of cars, trucks, and SUVs, Byrider offers affordable transportation solutions for individuals with various credit backgrounds. Their commitment to customer satisfaction is evident through their comprehensive vehicle inspection and warranty programs, ensuring peace of mind for buyers. Byrider's user-friendly website allows customers to conveniently browse their inventory, apply for financing, and schedule test drives. With their dedication to quality and customer service, Byrider is a trusted choice for those in need of a dependable used vehicle.

Overview of Byrider complaint handling

Byrider reviews first appeared on Complaints Board on Oct 22, 2023. The latest review I purchased a car from J was posted on Oct 22, 2023. Byrider has an average consumer rating of 1 stars from 1 reviews. Byrider has resolved 0 complaints.
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  1. Byrider Contacts

  2. Byrider phone numbers
    +1 (203) 443-5400
    +1 (203) 443-5400
    Click up if you have successfully reached Byrider by calling +1 (203) 443-5400 phone number 0 0 users reported that they have successfully reached Byrider by calling +1 (203) 443-5400 phone number Click down if you have unsuccessfully reached Byrider by calling +1 (203) 443-5400 phone number 0 0 users reported that they have UNsuccessfully reached Byrider by calling +1 (203) 443-5400 phone number
  3. Byrider address
    1187 E Main St, Meriden, Connecticut, 06450-4819, United States
  4. Byrider social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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