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CB Restaurants and Dining IHOP Restaurant server service and manager's attitude of disrespect.
IHOP

IHOP review: Restaurant server service and manager's attitude of disrespect.

J
Author of the review
1:46 am EST
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I am a military veteran, senior citizen, and my wife and guest are also senior citizens with eight daughters between them and no sons. My wife also has 11 granddaughters. The female server accused my wife of making fun of her pregnancy after our guest told the waitress that her service was poor.

A senior citizen is likely to give feedback in the effort to help a young person and for no other reason. I would have said, “Thank you, I thought I was doing my best.” This would help my tip.

It does not make sense that a senior citizen female, with five daughters and 11 granddaughters would make fun of a young woman because she is pregnant. I do not know what else the server told her manager, but the manager came out and immediately, began verbally attacking us. She refused to listen to anything we had to say, demanded we leave, and threatened to call the police. I kept asking her to listen to me but she refused, and we left.

The fact is that we are also African Americans, and I suspect that had something to do with the way we were treated. As long-time customers of IHop in Louisville, KY, Chicago, IL, and Houston, TX, my wife, and I deserve an apology.

Claimed loss: Blatant disrespect from IHOP manager because of what server said.

Desired outcome: My wife and I need an apology because of the manager's attitude.

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