Trulioo’s earns a 4.0-star rating from 1 reviews, showing that the majority of clients are very satisfied with identity verification solutions.
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Streamlining identity verification with efficiency
In today's digital age, the importance of reliable identity verification cannot be overstated, and it seems Trulioo has been a game-changer for many businesses. Customers have expressed a high level of satisfaction with Trulioo's global identity verification solutions, praising its comprehensive coverage and accuracy. The platform's ability to provide real-time verification has been a highlight, especially for companies operating in the financial sector where compliance and speed are paramount. Users have noted that the user interface is intuitive, making it easier for teams to onboard and integrate Trulioo's services into their existing systems. While the majority of feedback is positive, some users have mentioned a learning curve and occasional hiccups with customer service responsiveness. However, these seem to be minor compared to the overall efficiency gains. The consensus is that Trulioo is a robust solution for businesses looking to enhance their KYC and AML processes, with a strong emphasis on scalability and global reach. For anyone considering Trulioo, it's recommended to take full advantage of their trial period to ensure it aligns with your specific business needs.
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Pros
- Global compliance coverage
- Real-time verification results
- Robust fraud prevention tools
- Seamless API integration
- Diverse data source network
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Cons
- Limited geographic coverage in some regions
- Integration complexity for legacy systems
- Potentially high costs for small businesses
- Slower verification in less digitized countries
Trulioo complaints 0
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Is Trulioo legit?
Trulioo earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Trulioo. The company provides a physical address, 8 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Trulioo has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Trulioo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Trulioo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Trulioo as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Trulioo and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Trulioo
The core offering of Trulioo is to facilitate the process of verifying identities in real-time, which is crucial for businesses operating in regulated industries such as financial services, e-commerce, and online gaming. Trulioo's services are aimed at enhancing trust and safety online by providing the tools needed to prevent fraud, ensure compliance, and onboard customers quickly.
Trulioo's verification process draws on a variety of data sources, including credit databases, government records, and public directories, to verify information. The company claims to have access to over 400 reliable data sources from more than 100 countries, enabling them to verify over 5 billion individuals worldwide.
In addition to individual identity verification, Trulioo offers business verification services that help organizations confirm the legitimacy of business entities they engage with. This service includes checking the business registration details, the identity of key executives, and the ownership structure of the company.
The platform is accessible through a simple API integration, which allows businesses to incorporate Trulioo's services into their existing systems and workflows seamlessly. This integration is designed to be flexible and scalable, catering to businesses of various sizes and with different verification needs.
Trulioo's services are structured to support a diverse range of industries and applications, providing a solution for organizations looking to establish a reliable method of verifying identities online.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Trulioo. Make it specific and clear, such as "Verification Delay at Trulioo" or "Billing Issue with Trulioo Service".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Trulioo. Mention key areas such as:
- The specific service or product from Trulioo that your complaint pertains to.
- Any relevant transactions, including dates and amounts, if applicable.
- The exact nature of the problem you faced, such as delayed verification, incorrect billing, or poor customer service.
- Steps you have taken to resolve the issue with Trulioo, including any communication with their support team.
- The company's response to your attempts at resolution, or lack thereof.
- The personal impact the issue has had on you, such as financial loss, inconvenience, or breach of privacy.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, receipts, or screenshots. Do not include sensitive personal information that could compromise your privacy or security.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with Trulioo. In the 'Desired Outcome' field, describe what resolution you are seeking, whether it's a refund, service correction, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Trulioo on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your complaint for any responses or updates. Regularly check your account on ComplaintsBoard.com to see if there has been any follow-up from Trulioo or further queries from the community that may require your attention.
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Trulioo contacts
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Trulioo emailsmedia@trulioo.com100%Confidence score: 100%Mediakim@trulioo.com97%Confidence score: 97%info@trulioo.com97%Confidence score: 97%Supportsupport@trulioo.com96%Confidence score: 96%Supportsales@trulioo.com95%Confidence score: 95%Sales
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Trulioo address400 - 114 E 4th Ave, Vancouver, British Columbia, V5T 1G2, Canada
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Trulioo social media
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