A Promotional Outlet review: Product Never Delivered / Company Unresponsive 1

I would never recommend using this company to anyone. After placing an order three weeks out and being assured (up until the day before my event) that my product would arrive on time, it never arrived - the company said there was a problem with shipping from overseas. Okay, so these things happen. I figured I could just mail the party favors out after the event. Not ideal, but I could deal with it. What is worse is that it is now over 4 weeks past my event, and I still have no party favors. I also have no information whatsoever on the status of my order or expected shipping despite multiple emails and calls to the company. The company has been completely unresponsive. When I get an email response, it is that they wll call me soon - a week passes, and I never hear anything more. They charged my credit card the day I placed the order too (7 weeks ago at this point), not when the product was produced and ready to be shipped out. I still don't know if it will ever arrive. After weeks of frustration, I emmailed today to cancel my order - we'll see how long it takes to get it. I highly recommend you go with a different company for your promotional product needs!