AAFES review: Military Star Card

I got out of the military early 2008 and closed out my military star card. This year after my husband and I joint filed our tax return, we found out that AAFES has offset our return claiming that I had a outstanding balance. Not only do I have the paperwork from closing out the account and the bank statements to go along with them, they are insisting that I have to pay it anyways as my account was never actually closed, just paid off and that I had accrued monthly fees and interest. I currently reside in New Mexico and the statute of limitations for collections here is 4 years open, 6 years written. I am unsure if this will affect anything, but they can be sure that my attorney will be calling them first thing this morning.
Can't believe the woman had the audacity to say "Well, you should have come to the store and checked that it was closed. Its not our job to do everything for you." after I informed her that I had closed my account via phone and had the $0.00 balance print out.

SO RUDE!