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Access Wireless

Access Wireless review: Coolpad 3300a phone 5

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Author of the review
1:06 pm EST
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On Wednesday, Nov. 25 2015 I returned a Cool Pad 3300 A phone.This phone started freezing up at the logo. So I returned the phone to the I Wireless Warehouse. However, I have not received my phone back and when I tried to contact Access Wireless I was put on hold for what seemed like a lifetime. How did these people ever get a contract with the government or was their poor customer service/support the reason they received a government contract?

5 comments
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Teresa L. Stevens
US
Feb 16, 2017 10:31 am EST

I too have had so much trouble with with my phone I have too return it and it still does the same thing it was cut off now it it cut back on and yet I can not take advanatage of social media it doesn't download in a timely manner it sucks it freezes it cuts on and off and then when I call for help there is a busy signal and a request for application.. no customer or anyone to come on the phone...this is terrible and you need to be ashamesdto come to work to not help the customers

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harhar
US
May 15, 2017 9:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

how do you block a phone number from texting or calling you from this phone

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Frederick Houpe
US
Jun 07, 2017 3:45 pm EDT

I returned my phone because it was not working. Now I would like to get another one what is your phone number and why I am I still listed as a customer. I do not have a phone?

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Deana500
US
Aug 16, 2017 7:53 am EDT

The only reason I am not with accessories now is i have no way of getting to Kroger to get a phone card.

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Ilura McVey
US
Feb 19, 2022 1:37 am EST

Your Coolpad's probably freezing cause it's a crappy phone. I have one from Assurance Wireless and it sucks. You think Access Wireless is bad? Try talking to Assurance Wireless and you'll want to throw yourself off a bridge to end it all and stop the major headache you get talking to them. NONE OF THEM speak or understand English well. You should thank your lucky stars that you can talk to Americans with Access Wireless.

  1. Access Wireless Contacts

  2. Access Wireless phone numbers
    +1 (866) 594-3644
    +1 (866) 594-3644
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    Existing Customers
    +1 (888) 900-5899
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    New Customers
    866-594-3644
    866-594-3644
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  3. Access Wireless address
    1 Levee Way, Suite 3104, Newport, Kentucky, 41071, United States
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    Nov 18, 2024
Access Wireless Category
Access Wireless is ranked 51 among 139 companies in the Mobile and Cell Phones category