American Laser Skincare review: unprofessional, dangerous, painful and no refund! 609

Its sad that some people actually have complaints and come to a site like this so that they can voice it with legitimacy and others (more than likely disgruntled former employees...more than likely fired for incompetencies) resort to foul language, inappropriate/irrelevant comments, and down right stpuid statements that make those few legitimate complaints get lost through the cracks.

American Laser is the largest laser hair removal company in the country therefore they are going to have the largest number of complaints. My heart goes out to those that have been burnt. American is not the only company whom with burns occur (which is why any laser company...ALC included...has you sign a consent explaining that this is a risk). I feel for those that made rash decisions that they could not afford to pay for but suggest that in the future you read what you sign...high pressure sales tactics or not...it is your money and your decision.

More than anything I feel for the people that are posting their real concerns and having those concerns be swallowed up by all the nonsense that gets posted here. Good luck in your endeavors and hopefully the former ALC employees that like to abuse sites like this to get their kicks will eventually run out of unemployment and have to go to work at a place that doesn't allow them to type the "F" word on the internet all day.

I DISAGREE!

This is exactlly what the other one said. WE are FINALLY getting the attention of ALC owners and employees and they now response to this site, just to make themselves feel "better". Now who is sad and sorry now.

There wouldn't be any disgruntled employees if ALC had treat their employees with responct and not lied to them and exspect them to lie to the clients. For the employees who were "fired" they should be happy that they get money from ALC and work at much better places other than a sack of lying, black ###ing [censored] lover ### and lying to your face to the clients just so that she can make money off of clinets. Now who's sad! To those people and their "endeavors" commets on this site and many other is clearly upsetting owner of ALC and employees and they two are on the net reading what bad things are said about them and what should they do next... hahahaha!

No there's no kicks in people who pay alot of money and are being lied to and having to deal with the company's abusive bull ###. The ALC is not just one but of many parts company.
ALC is like Subway, Pizza place ect... they were at one time apart of one family. Than like someone who couold not make in there own profession bought out the name/a small piece of the company and run it like the way they think its a "big" company. But in truth its just a samll mama and papa one tow people who are very sad indivdual who just couldn't make in their field and that they know it all and yes spent all day too reading the consumer truth about their ### company and how people just hates them.

People, if they are a true professional - did no wrong and clients really - really truely like them. Than they too would have to spend all day reading "nothing" from anyone "heresay". If they were true on the level than they just wouldn't care and have to spent any time to read such complaints and negative words about them and intead just focus on the clients wouldn't it?

Wait and see nest is going to be family members writing... and making threats too.

GEEE talk about ### you!

OH TALK ABOUT THE ALC TIME WASTED AWAY READING YOUR COMMETS AND JUST HOW SAID WE THE PEOPLE ARE. SO ITS TRUE, THEY MUST DOING SOMETHING WRONG TO HAVE TO READ YOUR COMMETS AND RESPONSE BACK.

I TOTALLY AGREE WHEN THIS SITE WAS FIRST DESIGN AND STARTED. CALL YOUR STATE OFFICE, STATE BOARD AND STATE BAR AND JUST TELL THESE PEOPLE YOUR STORY. THERE WILL BE ONE GUY THAT WILL TAKE THEM DOWN AND YES TAKE ALL THEIR EMPLOYEE WITH THEM FOR LYING TO TO YOU.

NO FORMER EMPLOYEES IS NEEDED TO TELL IT AS IT IS. PEOPLE HAVE RIGHTS AND THEY ARE PISS! ALC YOU'RE NOT THAT GREAT. YOU'RE JUST GREAT IN ### SERVICES AND GREAT IN BULL ### TO PEOPLE AND TAKE THEIR MONEY.

COUNT THEM PEOPLE 15 PAGES OF COMPLAINTS AND COUNTING... ITS NOT ONE PERSON, OR ONE X-EMPLOYEE. ITS THE SMALLER PART OF A LARGE COMPANY AND YOUR MONEY IS WHAT KEEPS THEM ALIVE. NO MONEY, NO CLIENTS - NO ALC!

AND THEY SAY THE TRUTH SHALL SET YOU FREE!

Come again?

This company ALC make claims on the web site on how they trained all there employees and by doing so clients are are badly burn, employees are let go so that the owner would not face any law suit and owners and current employee of ALC have the time to response to our commets on website like this, because they can't stand take the heat that they created.

Oh sweet Jessue what has the world come to?

ALC has a lot of time on there hand to write commets about clinets and former employees commets about them and they need to, they got to, they can't sleep or eat without writing something back on this site. WOW KEEP IT UP PEOPLE!

15 PAGES GOING ON 16 AND HUNDREDS MORE!

UNTIL THEY GO OUT OF BUSINESS!

Don't hate the player hate the HO and the son of ###!

I know my words hit home. The truth pissed you off that's why you responded . People are not stupid they know when ALC employees are writing in responding to others messages. I really wonder if the new owner is aware of what kind of ###s were running this company when he bought it. He must be really stupid or an ### himself to have bought this company.I pray for the day this company goes down.

This page is GREAT! Oh Sweet Jessus bless you all!
I'm so happy to see when ALC get pissed off at responded about their ### company. Yes people are not stupit, they can tell that ALC business sucks and all want ALC to go down in flames. They think they have the money to buy a place and the company will run it self. It is very clear now that the company must not make much money lately to have so much time on their hand to read all these messages about their ### company. Oh my heat don't go out to them what so ever.

Hey I personally invite mailing address, email address, phone numbers of law firms who wants to suit these ### hole. Just ban together and take them to court. Hell just post your statements, records and any information that can help others take them to court. Post them and make more commets they are now reading our commets and are hurt and losting sleep over this. Oh isn't this GREAT ALC.

THESE COMMENTS ARE NOT INAPPROPIATE OR IRRELEVANT. THESE ARE LEGITIMATE COMPLAINTS FROM FORMER EMPLOYEES AND PATIENTS. SAY WHAT YOU WANT AND TRY TO DEFEND YOURSELVES BUT THE TRUTH IS THE TRUTH AND THESE COMPLAINTS ARE SOOOOO RIGHT ON!THE LIES HAVE COMPOUNDED OVER THE YEARS AND IT WILL ALL CATCH UP TO YOU.THE SOONER THE BETTER!

Freedom of the Speak!
Freedom to write!
Freedom to Express yourself!
Freedom to email, speak online or the phone!

When people have a problem with this, than the court should take a hard look into. The jury will decide and people have rights! This site is nation wide and hundred of people have spoken. ALC your problem is you!

ALC keep all your threats, letters and calls to yourself. People are looking into to this matter!

Keep threaten me and I'll do a tell all... !

ALC violates the Equal Payment Act of 1963 in regards to how they pay their per diem RNs. Isn't this illegal? Any advice would be appreciated. Thanks

Keep in mind ALC in some part in corp. and most are locally owned. Yes there is a pay scale. But you ones can find out if other RN pay rate is and if one or even two RN with the same back ground and experience back are being pay different than yes you do have case.

Alot of ALC are independently owned, they fly under the rader. They pay RN and Techs they way they see "fit". They make up their won rules and fire employees by voilating their civil rights.

Former employees RN and Techs some do know their rights and some don't. The issue at hand is discrimination and equal employment treatment. Any RN and Tech have a much better chance to sue ALC than clients. Clients sign contract that is much harder to get out of and their credit get pulled into collect ect. But employees rights gets into a Federal state matter. This is where EEOC is in the picture. Companies have known to pay fines and hit with millions of dollars.

Bottom line to more reach about your RN pay scale and fine out more about other RN pay. Call the local hospital HR office and ask them on their pay scale, its a start.

ALC have illegal ways will come to an end soon. They don't like any negative recognistion about themselves because it takes away one client that they could of lied to and steal their money away. What hurts them save the public of pain and money.

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I have been going there for the past year and have never had a problem, I am very happy with the services. Sure it is painful, but seriously people think about it your being zapped with a laser to kill hair follicles of course its going to hurt. I've never been "tricked" into signing anything I didn't want and yes they do try to sell me more things, but they are a business too they have to make money some how, and you can always say no to something you don't want, I have. I have had my bikini, underarms and eyebrows done and I just started getting my lower legs done as well, and I am thinking about starting on my upper legs next. I also never notice a problem with over booking, half the time when I get there I am the only person there other than the technician. Some days I actually enjoy going there and find it someewhat relaxing, despite the pain, just because I get to enjoy just sitting for a while chatting with the technician because I don't get to normally just sit anywhere else. Also during my chats I have asked about other procedures that they have available and they have been honest enough to let me know that some of them are not worth it. As for the hair removal I am a fully satisfied, no longer having to shave lady.

I go to the Towson, MD location. They cancel a lot of my appointments and that throws my schedule off. I see practically a new person there each time and each one does the proceedure differently and has completely different advice for me to help with pain or whether they drag the laser or place it down for each snap. NEVER see Jennifer. She is mean. Rude. After another cancelled appt, She actually called and asked me to come in early so she could leave early(even though I drive over an hour and half to get there) and then she proceeded to yell at me when I didn't numb long enough and was in complete tears. She was incredibly rude the first time I saw her and I blew it off because i figured everyone has a bad day but the last time almost made me slap the woman. Then I called Columbia (another 45 minutes away, so over two hours from my home) for my next appointment and they said JEnnifer works there too. I called corperate headquarters and told them and they did nothing but laugh. I am probably one of the most tolerant people in the world, but she is unprofessional, mean, rude, and I have never experienced anything like that ever. She talked back to me, was yelling about other employees giving me the wrong information, and making me feel bad because I was in so much pain. I would've numbed longer had she not been in such a hurry due to a cancelation. THe office receptionist Michelle is pleasant and has done nothing but assist me in my needs from the beginning of my treatments. I explained to her that I would never ever ever be near that woman again and would not be doing any more treatments until she could assure me that it would not be JENNIFER. I seriously suggest that this woman get a hold of herself and a grip on her attitude. I work in the medical field as well and I would be fired on the spot with no ifs ands or buts if I treated ANY patient the way she treated me. She should be ashamed of herself.
As for the treatments, I get the lower part of my legs done and I had horrible folliculitus for years and years(10+) and after the first treatment it all went away. I have very coarse black hair and the treatments work wonders. They are excruciatingly painful even with the embla numbing cream though, I'm usually in tears. I went one time for a treatment while in Chicago because I was in school and the laser didnt work at all. I was told it was a different laser. My hair didn't even fall out. I have to say I shave maybe once or twice in a 10 week period between treatments and I've had 4? treatments maybe 5, however there is growth still so i'm curious to see how quickly it grows back when I stop. $3000 is worth it so far but if it all grows back...rrrrrr.

HEY JESSICA,

ALL THE LOCATION YOU'VE WENT TO IN TOWSON MD AND COLUMBIA ARE OWN BY THE SAME FAMILY NOT CORP. YES YOUR PROBLEM IS NOT COMMON AT ALL NATION WIDE. BUT EACH LOCATION ARE OWN AND BASE ON THEIR OWN RULES. HEAD OFFICE IS NOTHING SHORT BUT A ### FARM. KEEP CALLING THE MAIN OFFICE DAY AND NITE. KEEP WRITING TO WEB SITES AND SPEAK TO AS MUCH CLIENTS THEIR AND ANYONE YOU KNOW THAT MIGHT WANT TO DO BUSINESS WITH THEM. TELL THEM THESE PEOPLE ARE RUDE, DISRESPECTFUL TO PAYING CLIENTS AND NOTHING SHORT BUT CRIMINALS. NONE OF THESE TECH ARE TRAIN AND NONE COULD CARELESS IF THE CLIENT IS HAPPY OR HURT OR BURN. ITS SAD AND ITS BEEN GOING ON FOR YEARS AND YEARS AND NATION WIDE.

HOWEVER, THE STATE OF MD REQUIRES TECH BEING FORMAL TRAIN AND A NURSE HAVE TO BE PRESENT ON STAFF FOR SERVICES. IF THEY BREAK THESE STATE REQUIREMENT BY ALL MEANS CALL STATEBOARD GET THE STATE TO DO INSPECTION ON THEM.

THE BETTER BUSINESS B. HAVE HAD MANY COMPLAINTS ON THE MD LOCATION BEFORE. CALL THE BBB AND MAKE ANOTHER COMPLAINT ON THEIR RECORD.

BOTTUM LINE ONE ONE, ONE CLEINTS SHOULD EVER BE MISTREATED AND THEIR CONCERNS SHOULD BE TREATED WITH RESPECT, NOT LAUGH AT. KEEP NOTES, AND RECORDS, DATES, NAMES ECT... ALL INFORMATION WILL HELP WITH ANY LAWSUIT. IT TIME THEY GO DOWN.

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TAKE NOTICE: ANY COMPLAINTS ABOUT MD AND VA OFFICES ARE ASUMMED THAT ITS THE WORK OF ONE PERSON. ALL COMPLAINTS OF ALC MD AND VA ARE TAKEN AS A JOKE AND LIES. BUT THE TRUTH IS IF THEY ARE GIVING GOOD CUSTOMER CARE AND SERVICES THAN THEY SHOULD NOT BE GETTING ONE NEGATIVE WORD OUT ON THEM. SO IT MUST BE ALL TRUE! PEOPLE BE ADVISED THAT YOUR WORDS WILL BE MONITOR BY THEIR OFFICE AND THEY TEND TO MAKE THREATS AND INTIMIDATE YOU WITH LETTERS OF THREATS AND GET ON THIS SITE AND CLIAMS THEY MAKE CHANGES, ITS NOT THEIR ### SERVICES THAT YOU'RE NOT HAPPY WITH ITS "SOMTHING"... ALWAYS AN EXCUSES...

PEOPLE YOU WATCH THE RESPONSE AFTER THESE COMMENTS ARE POSTED...THEY WILL POST "OH NEVER HAD A PROBLEM AT MD OR VA OFFICE " LOVE THEIR SERIVCES AND PEOPLE"... PEOPLE JUST TELL THEM TO SHOVE IT UP THEIR ###. ITS BULLLLLLL ###!

This is to Heather who's on ALC pay roll, family of ALC or best bed buddy of ALC:

Even studit people can tell that you're full of ###. By all means its they are so great what about many -many websits complanits about ALC, hunderds and hunderds of people that have been hurt and abuse. People have been scared their experience by ALC.

It never seem to amazed me that each and every other compliants - comments about ALC on this site, there would be one "I love them, their a great place" write up soon after pop up. What a bunch of horse ###. Yes the world is never short of stupit people whom a chicken can beat them in tic tack toe game would even think ALC is "wonderful and so good".

Save the chicken people we got a live one here!

HEY ANOTHER COMPLAINT ABOUT MD AND VA ALC OFFICE WHO'S OWN BY THE THE SAME ### HOLE FAMILY. HA!

I GUESS ITS TRUE THEY REALLY ARE A ### COMPNAY AFTER ALL.

OH DOES THIS MEAN I'LL BE GETTING ANOTHER THREATEN LETTER IN THE MAIL. BRING IT O ### HOLE.

PEOPLE HAVE SPOKEN AND MORE WILL KEEP ON WRITING THEIR DISLIKE AND TELL ALL COMPLAINT ABOUT ALC.

AGAIN I WELCOME ALL COMPLAINTS AND COMMENTS ABOUT THESE PEOPLE. SURE ALL YOUR EXPERIENCES AND PLEASE SURE NAMES AND EVEN PHONE NUMBERS TOO.

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PLEASE WRITE ANY EXPERIENCE ABOUT ALC MAKING THREATS AND USING INTIMIDATION WAYS TO SCARE CLIENTS AND EMPLOYEES. ATTORNEY WANTS TO KNOW.

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WE WANT TO HEAR YOU! WRITE MORE GIVE NAMES AND NUMBER LIKE JESSICA! ALC KISS MY ###!

Sure glad I research things first! I entered a contest yesterday and today I got an email that I was a 'winner' of $300. Did a quick google of the company to see if they were reputable and found all these complaints. Thanks for saving me a HUGE headache!

I went for the first time to the asheville nc office last wed. came out burnt and blistered. they tell me nothing helpful on how to fix this. they say its bc the hair on my face is so course like a mans, she said. the girl was new and she doesnt need too be doing this my face looks awful! burnt bumpy and blistered? what can i do? has anyone had this problem with their face? please help

I was told that five Affirm treatments and micro dermabrasions would take care of my acne scars completely. I was very very thorough with my expectations and Janine at the Brighton office continued to assure me that was all I needed. In the long run I ended up spending $4, 000 and had 3 additional Affirm treatments and micr dermabrasions and NO result! Not to mention that I had to drive 1 1/2 hrs to each Affirm appt from Lansing, MI to Farmington Hills, MI.

I left several complaints through various ways, because each number I call I'm told someone will call me back or I have to contact someone else. Or I get that someone's voicemail and leave message after message and never hear back from them! It's been over a year since I first started my dreaded experience with ALC (july 07) and I have not heard from anyone on this wrong-doing of theirs or been compensated in any way.

They are a joke, they do not return phone calls nor emails, they are very unprofessional, and all their "sales" awards on their walls sconfirm that is all they are worried about - LYING TO PATIENTS TO GET LOTS OF MONEY OUT OF THEM IN ORDER TO INCREASE THEIR SALES!

I even requested copies of my photographs, on 7/18 and it is now 9/30 and still don't have them after numerous requests. I was originally told it took 30 days per Hippa guidelines, and after two more requests since the 30 days I still don't have!

They need to be sued big time!

People please look up the following two web sites:
1- www.medicalspamd.com
2- www.pissedconsumer.com

The medicalspamb.com site is the very TRUTH of all these independant owners and 99% of ALC set up.

They talk very sweet, even bring in one of their nurse or Tech to back them up to what the office manager is trying to sell to you. Once you sign their contract they want you to really push you to get in to your first visit, the very next hour, next day, ASAP the very week. Once you made that very first treatment, than you will never see your money back.

Any complaints you will get the run around. Their main office never get back to you, not even in the same week or even in months. They don't care, why they already have your money.

Nurses, Tech and office manager are never trained. SO they claim on their corp. web site. You sign up with their in house credit company and its not like its your own credit card where you are protected and can cancel and get your money back.

If you're burnt, blistering and get the run around during visits or by phone, they really do make a point by not caring about you to get back to you or give you any of their time.

IF you're hurt by ALC, by all means take lots of pictures, visit your doctor, and most important get a copy of your ALC records. They are your records and by law they have to give it to you. Make lots of note and keep trak of names and numbers. The more you are armed with papers to back your story up and who know you might have a chance to get your money back and even sue them.

Microdermabrsion does not work. Yes they lied to you! They are a selling company, not a treatment care where if you're not happy with their services you will get a full refund. DO NOT TRUST THEM.

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Yeah YES, you watch people as soon as our current posting is read by ALC independant owners (who can't make it on their own in the real job world), pay roll employees, "ALLEN" who represent ALC and YES even their family member responsing to our comments will make more their stupit fake posting, on on "I love ALC, I never have any problems, I think they are great" and "we've made changes in our client services and please call this 800 # and we're give you more run around and waste more of your time" and yes more threaten letters and ect...threats. Just wait and see...

If anyone is lied to and threaten by ALC please write and share your story. WE wanna know, we wanna hear you!
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POWER TO THE PEOPLE!
People have the right to speak your mind.
TO write comments and to have the right to disagree with ALC!

Yes we DISAGREE with ALC and their scaming company and all their ### hole, back stabing people. Nothing but ### HOLES!

I have been going to American Laser Center for 2 years. I have had an amazing experience. The staff at the location I am attending are always friendly and they always make sure I have a wonderful treatment. I have done my full legs and underarms. They were completely honest with me letting me know I was signing up for 6 treatments with a 2 year guarantee. I was glad to find they had additional treatments after my 6th treatment if I would need them. I couldn't find any other company that would offer me 2 additional years of treatment if needed. Every time I go in for my treatment they ask me how much reducation I have seen to make sure I stay on track with my treatments. I did a lot of research when I purchased my packages. This company was the largest nationwide. They didn't carry a lot of services so I knew they specialized in what they did. I will for sure purchase more as soon as I can afford more! I would recommend anyone to at least go in and see for yourself. Don't base your opinion on a COMPLAINT BOARD. I know there are many satisfied customers like me out there. It seems people always express the bad before they do the good. If you are one of those satisfied customers I encourage you to share your stories on this site.

I went for two treatments and it was so painful that i could not go back. I got a 2000 package and nobody will get back to me regarding a refund. I was very unhappy the first time and gave it a second chance. They where so rude and unprofessional! Please email me. Thank you.

I went to a free consultation in the American Laser Center to later find out that it cost me around $1000. I am 19 years old and I was interested in Laser Hair Removal but always wondered how that would work and how much that would cost, knowing that I could probably not afford it anyways, I went to a “free” consultation, what the heck, they can tell me all about it and it won’t cost me.
So I show up there for my consultation and this young sweet lady JENNIFER LAMENSKI takes me to her office, which I believe was also the manager. She showed me pictures and whatnot and explained to me how the process works. I kept saying that I am very interested but I’m leaving for Poland in a month and am not sure if I will come back and if I want this. She started being very convincing telling me that this offer is only today where I would get a “bonus of free this free that hair removal”. Basically I came to find out how much legs are and she told me the offer ends today where I would get anything else-from bikini too armpits and all that. Obviously that amazes every teen girl that she would not have to shave anymore. So I’m like “well how much would it all be?” She totaled it up to $3500. So she told me all about the pricing and said she could find out for me how much credit some bank gave me and how much it would be a month. So she asked for my social security number and everything and when I thought she was “finding out” for me, she already hooked me up with it the same second, which I did not know. First of all I do not know how the bank approved if I said I work part-time in Friendly’s!
I said I’m not sure about this whole thing but I’ll make my first appointment for tomorrow to not waste time because I was going for a 2-month vacation. But I said “I will make my appointment but call you back tonight before you close and let you know if I want to cancel because I’m not sure if I want this.” Now when I said this I thought I was talking to a human! Turns out she was sweet on the outside but all along she had a plan in her head that she’s got a stupid teenage girl that she’s going to make money off of either way. She said it was fine. She gave me a few papers to go over before my appointment and told me to sign them. I signed them, and said that I’m signing it but I will call her back tonight because I’m not yet sure if I’m going to do this. I knew that I would need money for my trip. “Oh Yea! No problem! I’ll be here” So that was our verbal agreement.
I called her back the same night before they closed at 7 and said that “I’ve decided that I’m not gonna do it because it doesn’t work out. I don’t even know if I’ll come back from Poland and when and what.” Obviously she was not happy I could feel it in her tone. She spent 15minutes convincing me and all that time went to waste! On the phone she said that it will take a week to cancel this whole thing but she’ll do it.
Before I went to Poland I got a credit card from Money Bank I think, because I didn’t even look at it I threw it out. I told her I don’t want it, and she said she’ll take care of it, so I was sure there was nothing to worry about.
I went to Poland and I got phone calls from my mother that I am getting bills from that bank. Then she calls me again and tells me the bill is higher. Calls me that it’s higher. I had no services with them, how could they take my money like that, when I didn’t even activate the card or use it?
When I came back 2 months later, I went to Jennifer and she said she couldn’t do anything about it. She showed me that on the papers I’ve singed there it said, “Cancellation fee is 10%” Fee for what? I was shocked! She knew from the start that I would cancel and we agreed that I would let her know on the phone! She mentioned all the discounts and everything during the consultation but it’s funny that not once she told me about the fee. “It said it on the papers and you singed them!” That is all she kept saying. She kept telling me that I knew about it. Hello! If I knew, I would not go in there to argue about the bill and make an idiot out of myself! Yeah, because it is what I do for fun, go to consultations, sign things, and cancel just so I could have their business running! We both know that we agreed that I’d let her know when I got home and I don’t think she even considered that! There has to be some time that a person can back up!
It’s ridiculous because I understand of a cancellation fee if you already had services from American Laser Center but they did not give me services even once! It was just a consultation. Even on the phone when I said I don’t want it, it is her responsibility to tell me that I will have to pay. She did not mention it once. I will not pay this bill because I feel that this cancellation fee is for those who have been to at least one appointment and American Laser Center wasted their time and equipment on them.
I thought I was speaking with a professional manager that I made a verbal agreement. She lied to me and stole money that I don’t even have! How could that bank even pay this money out to her without even me activating that card and not having any services from Laser American Center? I was very confident because the company looked very professional. It is not normal that she knew from the start that I want to cancel and still. Is it Logical that I would sign a paper just to pay a fee? There was not rush, I could sign it when I was positive, but she told me I could call her! And with no worried I went on vacation and came back to find out my credit history is ruined and dept letters from some unprofessional banks.
Isn’t it amazing how she said she couldn’t do anything about it when I came back? Looks like her purpose at every consultation is to get those papers signed and no matter what other discussion you have with the client, they do not care. Sign, thanks, now when you come back I don’t give a ###, (sorry).They treat people awful. How could I know that that was her plan from the start? If it is her job to inform me about the great American Laser Center and how amazing it is, it is her job to inform me that if I sign that I’m gonna get myself in deep ### and she won’t care about me as soon as I walk out the door!
There is no way I can afford this. I live only with my mother who gets paid $350 a week. My father passed away in 2005 after long costly treatments for leukemia, and my brother and I go to colleges. Not only as rough at is it with money in my house, bills from banks is not what I was aiming for when I went for my “free” consultation in American Laser Center!

Hey am I sooo right on or what!

Right after our follow of complaints about ALC and how they sucks and nothing short but a scam. Another "ALC was always professional and they're great and I love them pops up".

Here's another one that a chicken beat in tic tack toe game!

Save the chicken people the world is never short of ### hole scam company like the mother ship of them all ALC and there's never any shortage of stupit people who "love ALC". Sell it to your mother you stupit. I said it and here it is, ALC owners, ALC pay roll employees and their family members would soon after write up and say such BULL ###!

Keep writing your story people, save anyone who thinks or wants to spend money on these ### hole. ALC as no clients = NO money to feed themselves. No tears here!

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SHARE YOUR STORY, LEAVE US YOUR STATE, OFFCIE LOCATION, NAMES AND EVEN NUMBERS OF THESE PEOPLE. ALC JUST HATES IT WHEN THAT HAPPEN.

WRITE YOUR COMPLAINTS, THREATS AND BY ALL MEANS LEAVE EMPLOYEES AND MANAGER NAMES. HELP SAVE OTHERS FROM BEING SCAM!

Class Action Suit anyone? Please post information to do this - the sooner the better

What we all need is for lawyers/law firm to post their law office emial and invite people to speak to them and all together file a class action law suit.

ALC thinks their contact protects them from any law suit. But what about false advertisment, lack of trianing, EEOC rights, making threats lying to consumer and credit fraud. These here are bound to all come out. Owners and managers can ban together and lie for one another. But former employees, former clients and even current employees are all witness(s). That they can never be bought off or keep under cover for long. ALC post these comments to jerk the public off, at the expense of your hard earning dollers and your pain.

By all means call all your stateboard, state Bar, BBB, file your own little civil suit. Onw small suit and another will lead to a nation wide class action suit.

Please get law office to post their law office email and phone number and people should talk to them. But make sure you check with each state BAR. ALC have family member in "law pratice "too and they make threats. SO call the state BAR on them if that happens. Don't take any ### from no one. All it takes is one law suit and once that happen post the whole case to share with every to see and know.

If you're filing a suit now, by all means post your law filing, share your case and who it is that you're taking to court. Their names, state location and even their lawyers. This public knowlegde is the worst thing that could happen to ALC. The free Information ACT, your freedom of speech, your rights, its won't be long to have one suit file and posted on the net and share it all to the public.

GET LAW OFFICE TO POST THEIR LAW OFFICE EMAIL CHECK WITH STATE BAR ON THEIR BACK GROUND. AND START POSTING YOUR CASE, GIVE NAMES, ALC OFFICE, LOCATION AND NUMBERS. THE MORE INFORMATION IS OUT THERE SOON LAW SUIT ENDED UP IN COURT.

False advertising, over-priced, excrutiatingly painful, ineffective. Time for class action lawsuits. Customer service is non-existent. I have been contacting for 10 months or more and have received nothing. I reviews pictures sent to the medical team and found that pictures sent were months old, not the most recent. SCAM ARTISTS!

Seems like alot of complaints, 16 pages to be exact. I was looking into this but I started laughing when I saw the prices. Honestly to all the people who were screwed... Don't worry, the economic recession will probably tank them or half their employee's won't be so loyal in 6 months, bet on it. The first thing people do is cut back unnecessary procedures/expenses, look at how well tanning salons are doing.

HEY ALC WANTS TO TAKE PEOPLE TO COURT FOR POSTING OUR COMMENTS ON THIS WEB SITE AND MANY OTHERS. WHATS UP WITH THAT?

WRITE YOUR COMMENTS AND SHARE ALL YOUR STORY ABOUT ### HOLE ALC PLEASE! THEY WANTS TO SUE ALL OF US FOR POSTING OUR COMMETNS ABOUT THEM? WOW BUSINESS MUST BE SLOW!

ALC WHAT ARE YOU ALL SMOKING?

Where did you hear that? You can't sue individual people for posting.

I decided not to receive the procure and called on 9/26 to cancel and they told me that they would issue a credit back to my care credit account and it would take 10-14 days. I checked my account on 10/13 and the credit has not been issued. I called the center for american laser in charlotte and she told me that it was pending so I called the customer care center and they told me that it never was issued so they issued it when I was talking to her and told me it would take 8-10 weeks. This is what I call poor customer service.

Concerning ALC "sue people for their comments/ take people to court for posting commets". I received threaten letters from ALC individual family member threaten to take me to court if "I / people doen't stop posting commets on web site concerning ALC.

Yes its true! They even went as far as make threats to call the cops and press charges concerning comments about ALC, ordering to stay wasy from their LC locations and not to make calls to their employees to ask questions and even to order to stop anything concering ALC order their family member lawyer will pursue law suit agaist anyone former ALC employees and clients.

Again, what the hell are they smoking?

They even gave me, one of those poeple they threaten 20 days to remove any comments from website like this that they "think its me" or they "will pursue law/court proceeding against such person". I received letters one after another. Yes letters, in writting and with phone numbers and names.

Have anyone ever had this happen to them? Yes, ALC wants to take people who made commets on this site and any others about them to court. SHARE YOUR STORY AND COMMETS. ALC WANTS US TO STOP OR ELSE, SO THEY KEEP THREATEN!

Hey what air head would write people threaten letter to tell them what to do and than inform them of their plans to take them to court for posting commets on the net?

Now I've heard thing! ALC it time you take a hard look of your wrong doing and face the truth. You end up in court sooner or later. Its just a matter of time.

Let them continue to make their threats and send their letters. Call the Bar and you sue them for discrimination. People have rights and no one can make threats to you for being on the net. If they have their way, hey sue millions that post comments and post their view on everything on the net. WOW wouldn't that be so wonderful?

I agree what the F--k are these people smoking!

I had the same problem! I went to ALC under the understanding that I was going to recieve $400 worth of free treatment. The lady on the phone said I "won" the $400. She told me if I scheduled my appointment for the next day I would get an extra $100 off. I think of myself as pretty realistic... guess I got overly excited b/c I wanted it so bad. So I drove an hour and a half to get the treatment in Birmingham. I signed the papers before I went in. STUPID! She said she would figure everything up. Before I went in it was close to $800. When I came out she had me paying over $1000. This is crazy! And they made me buy this lotion I've never used. Literally, they made me buy it. They said it was added into the deal and if I didn't use it my skin would peal and burn. I didn't use it and I was fine! I've had lazer b4 at Medi-Spa in Birmingham. They are professional, fair in pricing and honest! PLEASE EMAIL ME IF YOU FIND A WAY TO GET YOUR MONEY BACK! I'M WILLING TO JOIN UP WITH YOU GUYS AND FIGHT THIS!

I went to an ALC in westchester, ny. On my 3rd treatment i was burned. I was getting my bikini done and the stupid girl decided to put the laser on my leg where there was no gel. She did this on both sides. The second i left i knew something was wrong. Within an hour there were red raised burn marks. I called them and they told me to just keep putting vitamin E on them and to come in for pictures. I kept asking what happened if it scars and they kept promising me it wont. Well now its been a month and i have thick white scars on my legs...i never want to wear a bathing suit again! It looks like white zibra striped marks that are CLEARLY visible. I went to a dermatologist and he said the pigment in my skin is damaged and those areas will never be able to tan again. I am so depressed over this. I went in to get hair removed from that area so i wouldn't have to worry about it while wearing a bathing suit and now im left with scars on my thighs that make me so self conscience. I AM IN THE PROCESS OF CONTACTING A LAWYER AND SUEING THERE ###. THEY SHOULD NOT GET AWAY WITH ANY OF THIS. ANY ONE FROM NY WANT TO START A CLASS ACTION LAW SUIT PLEASEE WRITE BACK! WE CAN NOT LET THESE PEOPLE STAY IN BUSINESS!

I currently work at ALC in Virginia. I have read all of the complaints listed from 1-17 unfortunately a lot of things are true, I think clinic managers push products and services on clients If I as a technician do not sell anything then I will lose my job, so I am forced to sell. I don't like to do it I am sorry for anyone who has had a bad experience. When I went for training I only trained for 2 days then I was pushed into doing procedures, I am confident that I know what I am doing. I have never burnt a client or mistreated anyone I try to give the client the best treatment I possibly can unfortunately the treatments do not work on everyone. No laser cannot get rid of your white hair, they say we can get rid of blond, red, and gray hair with 12 treatments and the two year guarantee but in my experience I haven't seen a significant change. The same goes for darker skinned individuals. Light colored skin and darker hair is ideal for the laser.

I would also be happy to file a suit. I have spend about $4000 at ALC. First, I bought the laser hair removal treatments, Second the V smooth and Third, the Contour. None of the 3 treatments worked at all!

The staff at the location I go to (Novi) is great but they lack in their follow up. I am constantly told that I will be called about an appointment and weeks go by with no call. They try to be accomidating to the fact that I am very unhappy with the results but they just tell me what I want to hear to shut me up.

The fact is that I spend money that I could not afford to spend on something that did not produce any results. I really hate to do this but I have no other choice than to pursue a refund.

I never immagined that there were so many people unhappy with ALC! I will do whatever it takes to help us all get our hard earned money back!

may i have the number of the coporate office of american laser?

OK people listen up here. The only permanent hair removal is electrolysis. Trust me. I do it for a living. Laser will have different results on everyone. It's not consistent and neither are the machines or the people who use them. Go get electrolysis if you have hair issues please! You are wasting your time and money on laser. Laser will/can scar you and leave you unhappy.
GET ELECTROLYSIS!
FYI- Lucy Peters is not out of business. They are open in NYC, Philly, Philly Burbs, NJ, Dallas and Tennessee. Go to a reputable office and ask lots of questions. If they are good at their job they will do a test area for you the day you go for consultation. Do not go back to laser.

Wow! Thanks for the information! I don't think I'll go there after reading this. I won $300 towards hair removal just a few hours after I signed up for the contest. That was my first thought that something strange is going on. Now reading this I don't think I'll waste my time with a consultation.

Priyanka, you didnt get burned or infectiosn from us. You had folliculitus. In fact I dont think the technicians were rude to you. You had the technicians always shave you including your brazilian bikini because you didnt know how to shave and you wre always dry shaving. Dry shaving causes razor burns. This is probably how you got your infected hair follicles.