AnastasiaDate.com
Reviews and Complaints

Hello Jeff,

I haven't heard back from you regarding your claim of fraud/scam involving a member of our site. If you could please contact me I would be able to resolve it for you. Look forward to hearing from you as I will need more information.

Thanks,

Gregory
AnastasiaDate Customer Service

We don’t accept this type of behavior from members of our website. In the event behavior like this is evident, we will absolutely delete the lady from our database and reimburse you for any communication costs.
Please contacting me so I can look into this for you?
Our Customer Service Department can be reached by dialing toll-free (+[protected] or (+[protected]. You can also reach us by logging in through our website and clicking on the “LiveSupport” button.
I look forward to hearing from you.
Thank you,
Gregory
AnastasiaDate Customer Service Director

After all the complaints about her, her profile was removed from Anastasiadate, probably to make it look like they were actually doing something about the scammers and cheats that are all over their site. But if you check online now, her profile is back on. Same reference number 1561044. All she has done is change her profile pictures to try and throw everyone off her bad scent. We should post everywhere about her (I was one that was personally scammed by her too - fool me!), and make sure that she never profits from anyone else. She should crawl back into the hole she came out of! Men should be made well aware of her and keep as far away as possible. If she gets no business she might hopefully disappear!

Thank you for your feedback. At AnastasiaDate we take all complaints very seriously.

It’s not by chance that AnastasiaDate has become the world's leading Russian-American Introduction Agency. For over fifteen years AnastasiaDate’s constant commitment to honesty, integrity and hard work on behalf of her members has allowed the industry to raise its standards. The history of AnastasiaDate has been one of providing clients with genuine, valuable service in the face of other less scrupulous Russian dating agencies whose iniquity tarnishes the reputation of all.

AnastasiaDate is the first and only agency to tackle the issues of internet dating fraud and anti-scam head-on. There are other Russian singles and mail order brides agencies that conduct honest business. However, in the online introductions industry simple honesty isn’t enough to make a real difference to the consumer with regards to dating fraud. Industry professionals must be proactive and fight scam directly, and here's why:

No agency is an island, and no mail order bride agency can operate independently. All major agencies depend on networks of dozens, (or in the case of AnastasiaDate over a thousand) smaller dating agencies to register ladies (Russian women and Ukraine women), perform services for members, and fight scam. Whenever a consumer deals with any given Russian or Ukraine brides agency they should keep in mind that their agency depends on numerous other affiliated agencies for scam and internet fraud protection.

If other Russian ladies’ agencies are less scrupulous (scammers), or if a particular Russian or Ukraine woman is disingenuous, the client suffers regardless of the integrity of their home mail order brides agency. Following this, a particular agency simply "being honest" is not enough to protect consumers. What is required is vigilance supported by forceful action against scam. Such attention is the pillar of AnastasiaDate scam and anti-scam operation.

AnastasiaDate scam and anti-scam unit has spent over a million dollars implementing an industry-wide business system designed to ferret out less than honest agencies suspected of internet dating scams while helping upright and trustworthy agencies prosper. Creating this comprehensive anti-scam watchdog system to protect and serve our members is a Herculean task as well as a significant financial investment. But AnastasiaDate’s scam and anti-scam operation firmly believes that the long term survival of our industry depends on stepping up to enforce discipline against dating fraud on the industry level. At the heart of the AnastasiaDate’s scam and anti-scam unit’s success is the protection she provides her members by establishing and asserting an ethical standard on the numerous Eastern European affiliate partners she deals with.

Internet Dating Fraud Protection
No other company has come close to investing the energy, time and resources necessary to create a system that obliges participating agencies to operate by strict U.S. business standards and the International Marriage Broker Regulation Act of 2005 (IMBRA). Anastasia is the only Russian dating company in the industry to even attempt a consumer protection campaign of this magnitude to combat internet dating fraud and scam.

Anastasia scam and anti-scam unit is the only agency that maintains a full time anti-scam staff specifically devoted to checking correspondence for fraudulent activity and reacting to reports of suspicious correspondence and internet dating fraud.
All single Russian women who register on Anastasia are personally contacted by Anastasia scam and anti-scam staff to verify their identity and contact information, and to confirm that (1) the Russian or Ukrainian woman exists, (2) she knows and understands that she is a part of Anastasia’s system and (3) she is interested in finding an American or European husband and (4) understands the terms of her participation.
No other Russian dating agency comprehensively validates the identity of each and every woman on their site. Every other mail order bride agency in this industry, including Anastasia’s major competitors, rely on local agencies to establish their ladies' identities.
When issues of possible fraudulent or inappropriate activity arise on her web site, Anastasia scam and anti-scam unit launches a quick and thorough investigation, documents all findings concerning possible internet dating fraud, takes appropriate action and reports to her members.
In all cases where improper or dishonest behavior is found, Anastasia scam and anti-scam unit removes the Russian or Ukraine lady from her system, fines the lady’s agency and issues a refund to her member.
Second or third offenses by an internet dating agency are fined more severely.
A fourth offense results in the mail order brides agency being permanently removed from Anastasia’s system.
The evolution of the international dating industry bears significant relevance to today’s situation. The industry was founded by dozens of small, family owned agencies helping Western men meet Russian girls and Ukraine girls via postal mail correspondence. In those days, the small agencies in Eastern Europe existed by selling addresses of their local ladies to Western owned agencies who then sold them to their clients. With the advent of email correspondence sites, these Russian ladies' addresses (the bread and butter of the small local agencies) became worthless almost overnight. The days of agencies simply selling the same information again and again became passé.

Subsequently, in order to survive, small Russian dating agencies are required to contact ladies to ensure that they are reading and responding to their email. Essentially they must now actually work for their living instead of selling static data on Russian women over and over. The transition to electronic marketing and correspondence has opened new opportunities for growth but also exposes avenues for potential corruption. So from the beginning Anastasia’s attitude toward small agencies has been simple: Anyone who tries to scam our clients is scamming us. We will react to this with great consequence to those proven guilty.

Most Russian dating agencies see this scenario as a positive change and an opportunity to professionalize and grow. There are numerous participating agencies that flourish within this system and open additional offices in multiple cities. These are the agencies for single Russian women that Anastasia supports, and we applaud the great strides and progress they have made.

An Educated Consumer
Correspondence with a potential Russian bride is a very valuable and potent tool. However it’s but the first in a series of steps towards a face to face meeting with a possible partner. All the advanced technology Anastasia employs on behalf of her members - correspondence, phone calls, video chat, etc…are preludes to the ultimate litmus test one must take in order to find a Russian or Ukraine woman as a mate. Ultimately, one must go there oneself in order to determine if any one of several Russian women they have connected with are suitable partners.

You must meet your would be Russian bride face to face and spend time with them in person in order to determine suitability to include them in your life, and for them to decide to include you in theirs.

The standard procedure for both Western men and Russian mail order brides when beginning correspondence is to list a brief description of themselves on a Russian dating website. Included is usually a personable, general introductory letter wherein they describe themselves and their life in modest detail together with what they are looking for in a mate. Men send copies of their introductory letters to many Russian women, and Russian girls send theirs to numerous men. Once both people have a better idea of who they are dealing with they decide to begin personal correspondence. At this stage more pertinent questions are asked of potential partners once the field narrows.

This procedure has been standard for everyone since the international dating industry began, whether the correspondence is by snail-mail or email.

Russian and Ukraine women’s agencies that perform match-making services in addition to simply providing introductions are considered more proactive about the process. These agencies take the further step of searching through databases for their clients and sending introductory letters to perspective matches who meet members criteria.

Anastasia’s email forwarding system links men in America and around the world with Russian and Ukrainian girls who are represented by over 1000 local internet dating agencies.

Local Russian and Ukraine women’s agencies join Anastasia’s network on a separate Russian language website where they list ladies from their own sites. Some agencies perform matchmaking services for their ladies by looking through our database of men and forwarding a lady's introductory letter to them through Anastasia. This is considered a proper and wholly ethical matchmaking service performed for the ladies and men on Anastasia’s system. Anastasia and the International Marriage Brokers Regulatory Act (IMBRA) do not consider this practice to be internet dating fraud or a dating scam. However, should an agency write further letters "on behalf" of the lady, after the Introductory Letter, this is certainly objectionable to which Anastasia will take action.

Consumers are sometimes under the mistaken impression that if a Russian or Ukraine girl’s photo and profile is on an agency's website means the agency vouches for the woman, for her character and trustworthiness. This is simply not true. No company can vouch for the character of any man or woman using their services, and no self respecting agency in the business, including Anastasia, will make that declaration.

The only measures a forthright agency can take is exactly what Anastasia does; keep a vigilant eye out and aggressively react to inappropriate behavior and possible internet dating scam scenarios when they come to her attention. The response of any professional organization should invariably be to investigate all reports, come to a clear determination of the facts, document the findings in detail, and if there is a problem, resolve it. In the case of a misunderstanding a reputable Russian dating agency will make the facts clear. If fraud is found, they should refund a member’s fees and insure that the perpetrators are removed from their system.

This is precisely Anastasia’s approach. She does it every single day and strongly urges her members to immediately report anything that seems suspect in their correspondence. Anastasia will immediately look into the issue, speak with all parties involved and take appropriate action to protect her members best interests

Summary
It’s impossible for any Russian dating agency to anticipate and prevent all instances of internet dating fraud or web scam. However, Anastasia has made significant progress by screening and monitoring both it’s Russian dating affiliates and ladies who register on her site. As a result, Anastasia has been successful to a large degree in sorting out undesirables and possible scammers from this industry.

To put the scale of the problem in perspective, Anastasia has approximately 400, 000 pieces of email moving through our system every week with from 20-30 complaints about suspicious activity that may involve internet dating fraud. About half of those cases turn out to be misunderstandings or situations where gentlemen have unrealistic expectations from the system.

Running an email-based correspondence system such as Anastasia’s is a highly complex task. This is why Anastasia’s is the only company that has been able to be effective and deliver for her members time and again.

Please contact us via LiveSupport if you are a member or visit us at: http://www.anastasiadate.com/pages/customersupport/questioncategories.aspx

Thank you,

AnastasiaDate Customer Service
www.anastasiadate.com

This is an advert placed on vk by one of AnastasiaFRAUDS subcontracting agencies
http://vk.com/club56725827

---Russian
Elizaveta - (Харьков)
Кого интересует пишите в личные сообщения.
Description:
Наша компания работает с иностранными сайтами знакомств, мы хотим предложить вам весьма выгодное сотрудничество. При том условии, что вы согласитесь разместить ваши фото у нас на сайте, мы дарим вам бесплатную профессиональную фотосессию, за регистрацию дарим духи или эту же сумму в деньгах на ваше усмотрение. После того, как ваша анкета будет зарегистрирована вам будут приходить дорогие и ценные подарки, также вы будете получать определённую сумму в месяц за то, что вы будете зарегистрированы у нас. Сумма будет зависеть от количества писем которые будут приходить на вашу анкету. Все другие нюансы мы готовы обсудить с вами. Будем рады знакомству с вами!
--- Translation
Elizaveta - (Kharkiv)
Who are interested in writing a personal message.
Description:
Our company works with foreign dating sites, we want to offer you a very beneficial partnership. On the condition that you agree to put your photos on our site, we give you a free professional photo shoot, we give for the registration of perfume or the same amount of money at your discretion. Once your profile is registered you will come expensive and valuable gifts, and you will receive a certain amount per month for the fact that you will be registered with us. The amount will depend on the number of letters that will be coming to your profile. All other details we are ready to discuss with you. We will be glad to meet you !
--
Still think AnastasiaFRAUD is in any way genuine?

The response from anastasia customer services is complete BS. The only reason they have a customer complaints procedure is to establish protocols so their agencies scams do not get exposed in the future.
The Anastasia date business model is to subcontract to local (mafia backed) dating agencies who pay the girls for each letter sent and minute of chat. When they are found out, the girls claim that they are not interested any more. The site is a complete fraud and breaks US laws on wire fraud with every transaction. Stay away from this site.

Is this lady a scammer?, Alla Chernikova, Akademika Street 52, apartm 64 Odessa

Thank you for your feedback. At AnastasiaDate we take all complaints very seriously. If you are a current or prior customer, please contact us as we are here to help.

It’s not by chance that AnastasiaDate has become the world's leading Russian-American Introduction Agency. For over fifteen years AnastasiaDate’s constant commitment to honesty, integrity and hard work on behalf of her members has allowed the industry to raise its standards. The history of AnastasiaDate has been one of providing clients with genuine, valuable service in the face of other less scrupulous Russian dating agencies whose iniquity tarnishes the reputation of all.

AnastasiaDate is the first and only agency to tackle the issues of internet dating fraud and anti-scam head-on. There are other Russian singles and mail order brides agencies that conduct honest business. However, in the online introductions industry simple honesty isn’t enough to make a real difference to the consumer with regards to dating fraud. Industry professionals must be proactive and fight scam directly, and here's why:

No agency is an island, and no mail order bride agency can operate independently. All major agencies depend on networks of dozens, (or in the case of AnastasiaDate over a thousand) smaller dating agencies to register ladies (Russian women and Ukraine women), perform services for members, and fight scam. Whenever a consumer deals with any given Russian or Ukraine brides agency they should keep in mind that their agency depends on numerous other affiliated agencies for scam and internet fraud protection.

If other Russian ladies’ agencies are less scrupulous (scammers), or if a particular Russian or Ukraine woman is disingenuous, the client suffers regardless of the integrity of their home mail order brides agency. Following this, a particular agency simply "being honest" is not enough to protect consumers. What is required is vigilance supported by forceful action against scam. Such attention is the pillar of AnastasiaDate scam and anti-scam operation.

AnastasiaDate scam and anti-scam unit has spent over a million dollars implementing an industry-wide business system designed to ferret out less than honest agencies suspected of internet dating scams while helping upright and trustworthy agencies prosper. Creating this comprehensive anti-scam watchdog system to protect and serve our members is a Herculean task as well as a significant financial investment. But AnastasiaDate’s scam and anti-scam operation firmly believes that the long term survival of our industry depends on stepping up to enforce discipline against dating fraud on the industry level. At the heart of the AnastasiaDate’s scam and anti-scam unit’s success is the protection she provides her members by establishing and asserting an ethical standard on the numerous Eastern European affiliate partners she deals with.

Internet Dating Fraud Protection
No other company has come close to investing the energy, time and resources necessary to create a system that obliges participating agencies to operate by strict U.S. business standards and the International Marriage Broker Regulation Act of 2005 (IMBRA). Anastasia is the only Russian dating company in the industry to even attempt a consumer protection campaign of this magnitude to combat internet dating fraud and scam.

Anastasia scam and anti-scam unit is the only agency that maintains a full time anti-scam staff specifically devoted to checking correspondence for fraudulent activity and reacting to reports of suspicious correspondence and internet dating fraud.
All single Russian women who register on Anastasia are personally contacted by Anastasia scam and anti-scam staff to verify their identity and contact information, and to confirm that (1) the Russian or Ukrainian woman exists, (2) she knows and understands that she is a part of Anastasia’s system and (3) she is interested in finding an American or European husband and (4) understands the terms of her participation.
No other Russian dating agency comprehensively validates the identity of each and every woman on their site. Every other mail order bride agency in this industry, including Anastasia’s major competitors, rely on local agencies to establish their ladies' identities.
When issues of possible fraudulent or inappropriate activity arise on her web site, Anastasia scam and anti-scam unit launches a quick and thorough investigation, documents all findings concerning possible internet dating fraud, takes appropriate action and reports to her members.
In all cases where improper or dishonest behavior is found, Anastasia scam and anti-scam unit removes the Russian or Ukraine lady from her system, fines the lady’s agency and issues a refund to her member.
Second or third offenses by an internet dating agency are fined more severely.
A fourth offense results in the mail order brides agency being permanently removed from Anastasia’s system.
The evolution of the international dating industry bears significant relevance to today’s situation. The industry was founded by dozens of small, family owned agencies helping Western men meet Russian girls and Ukraine girls via postal mail correspondence. In those days, the small agencies in Eastern Europe existed by selling addresses of their local ladies to Western owned agencies who then sold them to their clients. With the advent of email correspondence sites, these Russian ladies' addresses (the bread and butter of the small local agencies) became worthless almost overnight. The days of agencies simply selling the same information again and again became passé.

Subsequently, in order to survive, small Russian dating agencies are required to contact ladies to ensure that they are reading and responding to their email. Essentially they must now actually work for their living instead of selling static data on Russian women over and over. The transition to electronic marketing and correspondence has opened new opportunities for growth but also exposes avenues for potential corruption. So from the beginning Anastasia’s attitude toward small agencies has been simple: Anyone who tries to scam our clients is scamming us. We will react to this with great consequence to those proven guilty.

Most Russian dating agencies see this scenario as a positive change and an opportunity to professionalize and grow. There are numerous participating agencies that flourish within this system and open additional offices in multiple cities. These are the agencies for single Russian women that Anastasia supports, and we applaud the great strides and progress they have made.

An Educated Consumer
Correspondence with a potential Russian bride is a very valuable and potent tool. However it’s but the first in a series of steps towards a face to face meeting with a possible partner. All the advanced technology Anastasia employs on behalf of her members - correspondence, phone calls, video chat, etc…are preludes to the ultimate litmus test one must take in order to find a Russian or Ukraine woman as a mate. Ultimately, one must go there oneself in order to determine if any one of several Russian women they have connected with are suitable partners.

You must meet your would be Russian bride face to face and spend time with them in person in order to determine suitability to include them in your life, and for them to decide to include you in theirs.

The standard procedure for both Western men and Russian mail order brides when beginning correspondence is to list a brief description of themselves on a Russian dating website. Included is usually a personable, general introductory letter wherein they describe themselves and their life in modest detail together with what they are looking for in a mate. Men send copies of their introductory letters to many Russian women, and Russian girls send theirs to numerous men. Once both people have a better idea of who they are dealing with they decide to begin personal correspondence. At this stage more pertinent questions are asked of potential partners once the field narrows.

This procedure has been standard for everyone since the international dating industry began, whether the correspondence is by snail-mail or email.

Russian and Ukraine women’s agencies that perform match-making services in addition to simply providing introductions are considered more proactive about the process. These agencies take the further step of searching through databases for their clients and sending introductory letters to perspective matches who meet members criteria.

Anastasia’s email forwarding system links men in America and around the world with Russian and Ukrainian girls who are represented by over 1000 local internet dating agencies.

Local Russian and Ukraine women’s agencies join Anastasia’s network on a separate Russian language website where they list ladies from their own sites. Some agencies perform matchmaking services for their ladies by looking through our database of men and forwarding a lady's introductory letter to them through Anastasia. This is considered a proper and wholly ethical matchmaking service performed for the ladies and men on Anastasia’s system. Anastasia and the International Marriage Brokers Regulatory Act (IMBRA) do not consider this practice to be internet dating fraud or a dating scam. However, should an agency write further letters "on behalf" of the lady, after the Introductory Letter, this is certainly objectionable to which Anastasia will take action.

Consumers are sometimes under the mistaken impression that if a Russian or Ukraine girl’s photo and profile is on an agency's website means the agency vouches for the woman, for her character and trustworthiness. This is simply not true. No company can vouch for the character of any man or woman using their services, and no self respecting agency in the business, including Anastasia, will make that declaration.

The only measures a forthright agency can take is exactly what Anastasia does; keep a vigilant eye out and aggressively react to inappropriate behavior and possible internet dating scam scenarios when they come to her attention. The response of any professional organization should invariably be to investigate all reports, come to a clear determination of the facts, document the findings in detail, and if there is a problem, resolve it. In the case of a misunderstanding a reputable Russian dating agency will make the facts clear. If fraud is found, they should refund a member’s fees and insure that the perpetrators are removed from their system.

This is precisely Anastasia’s approach. She does it every single day and strongly urges her members to immediately report anything that seems suspect in their correspondence. Anastasia will immediately look into the issue, speak with all parties involved and take appropriate action to protect her members best interests

Summary
It’s impossible for any Russian dating agency to anticipate and prevent all instances of internet dating fraud or web scam. However, Anastasia has made significant progress by screening and monitoring both it’s Russian dating affiliates and ladies who register on her site. As a result, Anastasia has been successful to a large degree in sorting out undesirables and possible scammers from this industry.

To put the scale of the problem in perspective, Anastasia has approximately 400, 000 pieces of email moving through our system every week with from 20-30 complaints about suspicious activity that may involve internet dating fraud. About half of those cases turn out to be misunderstandings or situations where gentlemen have unrealistic expectations from the system.

Running an email-based correspondence system such as Anastasia’s is a highly complex task. This is why Anastasia’s is the only company that has been able to be effective and deliver for her members time and again.

Please contact us via LiveSupport if you are a member or visit us at: http://www.anastasiadate.com/pages/customersupport/questioncategories.aspx

Thank you,

AnastasiaDate Customer Service
www.anastasiadate.com

First, most of what is said on here is true. Let me explain how Anastasia.com and amolatina.com scam you. They state that they do not give out personal info to protect the girls. This is crap, how is knowing a girls email or having it delivered directly to her not private! Second, you do not need translation, other dating sites do that for you for free or you can go to Google Translater and cut and paste in the message. Why they do this is that the translater in each country they operate in is the scammer! They answer all the emails. Do you think that perfect blond in the Ukraine who is in college every day from 9am to 3pm - that's their schedule! then also probably working a job has time to answer the 50 or so emails she gets each week? Of course not. The translaters read the prior correspondence and carry on the relationship with you. If you travel there, they will insist on meeting with you and the girl - for the girls safety of course! ha! I once took my own translater and the most they could say was that "I was obviously stupid for paying two translaters and she couldn't be interested in someone so foolish! hilarious! Well, I'm part Russian and have travelled there extensively but still fell for this on a trip and a half. But, this is huge, through a friend I met who was a Med student, he intro'd me to a former translater who quit because he felt so bad about taking the money. Understand that in Russia/Ukraine, scamming is a form of intelligence, not seen as a crime, its a very different culture, though in any poor country Anastasia and subsidiaries pray on poor women telling them that the men only want to meet you and there are no expectations, it is exciting for them to meet such beautiful foreign women! Plus you get a nice dinner (a casual restaurant visit is usually reserved for their birthday if their lucky) and no one is harmed because we're all so rich! Well, the second time I met the translater for drinks he was actually with a girl who I met through Anastasia on my first visit to Odessa! Oh, and the planned tours - avoid them! I walked into a bar where there was one, there were 6 old ugly US guys and 10 average looking women who were completely disinterested, I felt bad for them and at least spared myself that embarrassment though I am still embarrassed and realize how much money I lost. The translator told me that Anastasia makes over 1 million a month! Please please go to a trusted site, they exist! You will know when only 1 out of 10 girls is hot, that's real! Safe hunting!

Anastatia.com consists are a bunch of criminals. They know it, and we the single guys are stupid by using it!

Thank you for your feedback. At AnastasiaDate we take all complaints very seriously. If you are a current or prior customer, please contact us as we are here to help.

It’s not by chance that AnastasiaDate has become the world's leading Russian-American Introduction Agency. For over fifteen years AnastasiaDate’s constant commitment to honesty, integrity and hard work on behalf of her members has allowed the industry to raise its standards. The history of AnastasiaDate has been one of providing clients with genuine, valuable service in the face of other less scrupulous Russian dating agencies whose iniquity tarnishes the reputation of all.

AnastasiaDate is the first and only agency to tackle the issues of internet dating fraud and anti-scam head-on. There are other Russian singles and mail order brides agencies that conduct honest business. However, in the online introductions industry simple honesty isn’t enough to make a real difference to the consumer with regards to dating fraud. Industry professionals must be proactive and fight scam directly, and here's why:

No agency is an island, and no mail order bride agency can operate independently. All major agencies depend on networks of dozens, (or in the case of AnastasiaDate over a thousand) smaller dating agencies to register ladies (Russian women and Ukraine women), perform services for members, and fight scam. Whenever a consumer deals with any given Russian or Ukraine brides agency they should keep in mind that their agency depends on numerous other affiliated agencies for scam and internet fraud protection.

If other Russian ladies’ agencies are less scrupulous (scammers), or if a particular Russian or Ukraine woman is disingenuous, the client suffers regardless of the integrity of their home mail order brides agency. Following this, a particular agency simply "being honest" is not enough to protect consumers. What is required is vigilance supported by forceful action against scam. Such attention is the pillar of AnastasiaDate scam and anti-scam operation.

AnastasiaDate scam and anti-scam unit has spent over a million dollars implementing an industry-wide business system designed to ferret out less than honest agencies suspected of internet dating scams while helping upright and trustworthy agencies prosper. Creating this comprehensive anti-scam watchdog system to protect and serve our members is a Herculean task as well as a significant financial investment. But AnastasiaDate’s scam and anti-scam operation firmly believes that the long term survival of our industry depends on stepping up to enforce discipline against dating fraud on the industry level. At the heart of the AnastasiaDate’s scam and anti-scam unit’s success is the protection she provides her members by establishing and asserting an ethical standard on the numerous Eastern European affiliate partners she deals with.

Internet Dating Fraud Protection
No other company has come close to investing the energy, time and resources necessary to create a system that obliges participating agencies to operate by strict U.S. business standards and the International Marriage Broker Regulation Act of 2005 (IMBRA). Anastasia is the only Russian dating company in the industry to even attempt a consumer protection campaign of this magnitude to combat internet dating fraud and scam.

Anastasia scam and anti-scam unit is the only agency that maintains a full time anti-scam staff specifically devoted to checking correspondence for fraudulent activity and reacting to reports of suspicious correspondence and internet dating fraud.
All single Russian women who register on Anastasia are personally contacted by Anastasia scam and anti-scam staff to verify their identity and contact information, and to confirm that (1) the Russian or Ukrainian woman exists, (2) she knows and understands that she is a part of Anastasia’s system and (3) she is interested in finding an American or European husband and (4) understands the terms of her participation.
No other Russian dating agency comprehensively validates the identity of each and every woman on their site. Every other mail order bride agency in this industry, including Anastasia’s major competitors, rely on local agencies to establish their ladies' identities.
When issues of possible fraudulent or inappropriate activity arise on her web site, Anastasia scam and anti-scam unit launches a quick and thorough investigation, documents all findings concerning possible internet dating fraud, takes appropriate action and reports to her members.
In all cases where improper or dishonest behavior is found, Anastasia scam and anti-scam unit removes the Russian or Ukraine lady from her system, fines the lady’s agency and issues a refund to her member.
Second or third offenses by an internet dating agency are fined more severely.
A fourth offense results in the mail order brides agency being permanently removed from Anastasia’s system.
The evolution of the international dating industry bears significant relevance to today’s situation. The industry was founded by dozens of small, family owned agencies helping Western men meet Russian girls and Ukraine girls via postal mail correspondence. In those days, the small agencies in Eastern Europe existed by selling addresses of their local ladies to Western owned agencies who then sold them to their clients. With the advent of email correspondence sites, these Russian ladies' addresses (the bread and butter of the small local agencies) became worthless almost overnight. The days of agencies simply selling the same information again and again became passé.

Subsequently, in order to survive, small Russian dating agencies are required to contact ladies to ensure that they are reading and responding to their email. Essentially they must now actually work for their living instead of selling static data on Russian women over and over. The transition to electronic marketing and correspondence has opened new opportunities for growth but also exposes avenues for potential corruption. So from the beginning Anastasia’s attitude toward small agencies has been simple: Anyone who tries to scam our clients is scamming us. We will react to this with great consequence to those proven guilty.

Most Russian dating agencies see this scenario as a positive change and an opportunity to professionalize and grow. There are numerous participating agencies that flourish within this system and open additional offices in multiple cities. These are the agencies for single Russian women that Anastasia supports, and we applaud the great strides and progress they have made.

An Educated Consumer
Correspondence with a potential Russian bride is a very valuable and potent tool. However it’s but the first in a series of steps towards a face to face meeting with a possible partner. All the advanced technology Anastasia employs on behalf of her members - correspondence, phone calls, video chat, etc…are preludes to the ultimate litmus test one must take in order to find a Russian or Ukraine woman as a mate. Ultimately, one must go there oneself in order to determine if any one of several Russian women they have connected with are suitable partners.

You must meet your would be Russian bride face to face and spend time with them in person in order to determine suitability to include them in your life, and for them to decide to include you in theirs.

The standard procedure for both Western men and Russian mail order brides when beginning correspondence is to list a brief description of themselves on a Russian dating website. Included is usually a personable, general introductory letter wherein they describe themselves and their life in modest detail together with what they are looking for in a mate. Men send copies of their introductory letters to many Russian women, and Russian girls send theirs to numerous men. Once both people have a better idea of who they are dealing with they decide to begin personal correspondence. At this stage more pertinent questions are asked of potential partners once the field narrows.

This procedure has been standard for everyone since the international dating industry began, whether the correspondence is by snail-mail or email.

Russian and Ukraine women’s agencies that perform match-making services in addition to simply providing introductions are considered more proactive about the process. These agencies take the further step of searching through databases for their clients and sending introductory letters to perspective matches who meet members criteria.

Anastasia’s email forwarding system links men in America and around the world with Russian and Ukrainian girls who are represented by over 1000 local internet dating agencies.

Local Russian and Ukraine women’s agencies join Anastasia’s network on a separate Russian language website where they list ladies from their own sites. Some agencies perform matchmaking services for their ladies by looking through our database of men and forwarding a lady's introductory letter to them through Anastasia. This is considered a proper and wholly ethical matchmaking service performed for the ladies and men on Anastasia’s system. Anastasia and the International Marriage Brokers Regulatory Act (IMBRA) do not consider this practice to be internet dating fraud or a dating scam. However, should an agency write further letters "on behalf" of the lady, after the Introductory Letter, this is certainly objectionable to which Anastasia will take action.

Consumers are sometimes under the mistaken impression that if a Russian or Ukraine girl’s photo and profile is on an agency's website means the agency vouches for the woman, for her character and trustworthiness. This is simply not true. No company can vouch for the character of any man or woman using their services, and no self respecting agency in the business, including Anastasia, will make that declaration.

The only measures a forthright agency can take is exactly what Anastasia does; keep a vigilant eye out and aggressively react to inappropriate behavior and possible internet dating scam scenarios when they come to her attention. The response of any professional organization should invariably be to investigate all reports, come to a clear determination of the facts, document the findings in detail, and if there is a problem, resolve it. In the case of a misunderstanding a reputable Russian dating agency will make the facts clear. If fraud is found, they should refund a member’s fees and insure that the perpetrators are removed from their system.

This is precisely Anastasia’s approach. She does it every single day and strongly urges her members to immediately report anything that seems suspect in their correspondence. Anastasia will immediately look into the issue, speak with all parties involved and take appropriate action to protect her members best interests

Summary
It’s impossible for any Russian dating agency to anticipate and prevent all instances of internet dating fraud or web scam. However, Anastasia has made significant progress by screening and monitoring both it’s Russian dating affiliates and ladies who register on her site. As a result, Anastasia has been successful to a large degree in sorting out undesirables and possible scammers from this industry.

To put the scale of the problem in perspective, Anastasia has approximately 400, 000 pieces of email moving through our system every week with from 20-30 complaints about suspicious activity that may involve internet dating fraud. About half of those cases turn out to be misunderstandings or situations where gentlemen have unrealistic expectations from the system.

Running an email-based correspondence system such as Anastasia’s is a highly complex task. This is why Anastasia’s is the only company that has been able to be effective and deliver for her members time and again.

Please contact us via LiveSupport if you are a member or visit us at: http://www.anastasiadate.com/pages/customersupport/questioncategories.aspx

Thank you,

AnastasiaDate Customer Service
www.anastasiadate.com

TruthIsNowTold, you say you have been burned many times by Anastasia. This makes no sense. If you got burned once, why do you keep on sticking your fingers back in the flame? To keep repeating behavior that causes harm expecting a different outcome is one definition of insanity.

I think TruthNowTold needs to take a more balanced viewpoint. Anastasia is a business and they charge top dollar for their service because they have a product which appeals to a certain population at that price point. Next, there probably are scammers on the site, but they are fairly easy to spot. I was in Moscow and emailed a few favorites and told them I would stop by for the weekend. They all were busy. OK, they are off my list. I would be careful of a gal who has a lot of videos too because at $5 to$10 a pop to view, that means you could spend $100 for viewing crappy videos, then get turned down later. better to view 1 video, and get her email so she can send all the videos to you for free. Tell her you'd rather spend all that money on airfare to see her, or shoes for your first baby with her. She will think you are romantic or serious, hopefully both. If she thinks you are cheap not to piss away $100, next.