Apple
Reviews and Complaints

I pre-ordered my Apple Iphone 5 on the first day it was available to pre-order. Two weeks later I still have yet to receive my phone and no one can tell me when it will be here. This is my first time ever buying an Iphone and now my excitement to get an Iphone has gone south. I think that it is very unprofessional for Apple to do this to there customers. What was the point of pre-ordering an Iphone, when people who went to go buy them on the release date had the phone before the people that pre-ordered it.How could Apple not be prepared for the record breaking pre-order sale. Last year they pre-sold 1 million 4s, and they did not think the same thing would happen. Why would they not prepare for the same thing to happen and it even double. Regardless is they manufactured more phones than were pre-sold, the phones still would have been sold regardless. And is does not seem like Apple is in any rush to get the phones out either. That's what you have budgets and projections for APPLE. Now I have to sit here an wonder every morning when I wake up, " I wonder if my phone is coming today."

Apple care tracked my laptop computer, iphone and ipod location and they used the location information for a hacker and stalker who hacked my email for one year and stalked for one year. Also apple helped the hacker to manipulate my email.
I contacted to Apple care to ask them provide me the IP address accessed to my email account since April but they didn't provided it and delied. When I contacted Apple Care again on June the technical senior advisor shouted me. They didn't give the dvidence I can arrest the hacker and stalker. Later I found Apple Care is helping the person tracking my location. I am not sure who is doing that in Apple Care company. They didn't provided me the IP address and even Apple Care stoped my warranty service even though it's on period. I asked Apple Care to exttend te period as much as they stoped and asked them to give me the IP address for evidence but still they don't give me. Since April I asked Apple the IP address first, I had a lot of attack from the hacker and stalker(he is same person) I got burn on my arm and got a lot of financial damage. I am sure Apple person is helping the hacker. Recently I bought a ipod shuffle and registrated the product to Apple care. And then I was shadowed from some people. Apple was tracking my location and providing it to some people. Now I need Aple Care's IP address accessed to my email ([protected]@me.com) for last 8 months and extention of my service period. Also you need to investigate Apple Care whether they are tracking their products and provide it for personal purpose or not. I already confirmed.

they offered me 111$for my phone which was in very good condition so i sent it to them and two weeks later i got a call with a offer of 50.00 i finally got them up to $55 .it is a scam in my mind and i wouldn't recommend them to anyone, i don't think they have ever paid any one what they offer you. so after you have wasted you time packing and sending your phone or laptop to them and don't want to waste more of you time sending it to someone else you take there half price offer .very poor company to deal with .my advise don't deal with them.

I was travelling to Bhubaneswar, Odisha from Mumbai domestic Airport by Indigo Flight no.6E-294 departure time 4.25PM on 27th June, 2012 alongwith my spouse. when we left the taxi and put luggage on the trolly and while paying him put my mobile on the luggage, paid to taxi then drive the trolly & came inside the port showing the ticket & Id card at the Entrance gate. Immediatly after we came inside I found no mobile with me and forgot to take it from the kept on luggage it was missing and on search could not find it search every where we felt to be lost and also informed this to police station out side the port regarding the same. The Serial No. of my Apple Iphone 4 is :6Q052D55A4S AND IMEI NO IS:[protected]. My mobile no.[protected]
I have lodged a police FIR too at nearest Police Station.
My Email ID:[protected]@gmail.com
Skype:bpkawtia
If any one return the said mobile who find will be awarded by me.

I have bought a book from the apple book store today for my I phone the book I bought was confessions of a GP I am just over half way through the book and around 8 chapters have been cut short half way through sentences and 3 chapters are not even present in the book due to encoding errors and this is only half way through the book and I am also unimpressed that there is no complaints procedure on the book store or on the apps store this is ridiculous if I had bought this book from WH smiths and there was pages missing at least I could take it back and get my money back but it is not just about the money I was really enjoying the book but feel it has really been let down by whatever idiot made it into an IBook :-(

I cheated buy the supplier which is sell Iphone 4s for 230$. His name is Anas Ramadhan. The sales manager of Cellcom Communications LTD. They sell Apple products with the very cheap prices. So They give me their western union details and I sent them 280$ (230 for cell phone 50$ for shipping). After sending the money they send me that we cannot deliver one unit you must send additional 250$ and we will send you 5 units free. Do not believe the suppliers like Anas Ramadhan. They are fake, They just thieft the money from the people.

My Apple Complaint! I just spent 25 minutes on hold with the apple store in southlake town square just for them to tell me that they don’t make appointments! What the hell is wrong with these people. They said they stopped taking appointments a long time ago, and that I needed to go online to do so. So the person I was talking to LIVE at the apple store in southlake town square couldn’t freakin’ set an appointment up for me right then and there. What the hell is the point in having ppl answer the phone in southlake if you are just going to make them hang up and go to your website?

Is customer service completely dead? Jeez the guy at the store who answered the phone just said, “nope we don’t make appointments”, and I said, “so I waited on hold for what?”. They should just say “Hi we’re apple and everything is automated, if you want to talk to a real live person who can help you good luck!”. I expect more customer service from Apple, but I guess I shouldn’t expect anything but complaints and bad reviews from the Apple store in southlake town square, especially since that jerk on the phone was so rude to me.

MY CAT KEEPS EATING MY MACBOOK CHARGER!
I have had iPhone chargers, pc chargers, phone chargers, electrical cords, and toy chargers out and in the open for years and my cat has NEVER chewed any of them. I have had to replace THREE power cords at almost $90 each. I called apple and the representative claims to have never heard of this complaint.
Am I crazy? Anyone else having this problem?

This so called company's ad appeared on www.tagsaleuganda.com claiming that he has nice phone deals, APPLE Iphone 4s and many more.
skype ID: mubarak.lawal

I got in touch with him and try to verify his authenticity and found out that he is a corn man, his company is a Hox and a Spammer.
his email is: [protected]@gmail.com

He claims he only allows western union money transfer and credit card but doesn't allow PAYPAL, clearly all genuine online payments use PAYPAL and i found this very weird, besides the company website was broken. very strange for a legit company in the UK.

His ads and fake accounts have been deleted from www.tagsaleuganda.com, and Tag Sale Uganda highly regrets having allowed such spam ads.

Tag Sale Uganda is a free classifieds website intended for only Ugandan deals. we encourage physical contact between the seller and buyer before any payments are done. we therefore don't encourage online payment or payment through money transfers such as western union or money gramme.

Deal with this company at your own risk.

ICloud is sold as a feature to the Apple IPad2 and also the IPhone 4s. After spending virtually hours on the phone with Apple Tech they admitted the ICloud does not work yet. I attempted to back up to it last night and ended up on the phone for 3 plus hours with Apple because it erased everything on my IPhone ( contacts, calendar, notes, pictures, and songs) and then uploaded my erased phone to ICloud without any information. It took the tech's hours to get the information I had backed up on my hard drive back on to the phone. iTunes program is impossible and not user friendly. The tech had to play games between various applications to finally get me up and running. We lost all information from 12/28/2011 to present without any chance of recovery. Although I like both devises, the selling point, ICloud does not work. My advise is to NOT purchase either devise until Apple fixes ICloud. It is like purchasing a hybrid car with the battery running out of power after 5 minutes. The car will run fine, but not on battery power. This is not a battery issue although. Just using it as an example. Apple is aware of the issue, but is keeping it quiet.

I ordered a Apple ipad 2 from misz2011 user on Sept 13rd. She said the prodcut is being shipped and it would take 12 days to reach. Still the product is not reached and this site is really fake and request you not to trust this site. My money is lost. The response would be there for few days and then they will vanish

I am from India, I have been Cheated by giving me a lost and stolen ohone by a person named James I mailed him asking for the details of the phone i found his mail ID in Crigslist as he posted for Apple Iphone 4 32 Gb
My friend bought th ephone for $450 2 days before i found and verified with versizon with the help of IME number that tthe phone had a compliant of lost and stolen i heard people in US dont cheat since they are a developed nation i belived but i am totally wrong I want to make this one a point Plese try to help me i have that guys Email Id its and Phone number its +[protected]
Please track him since i have been badly cheated for this fake phone

We've all dealt with this. You're on a website, just trying to do whatever, then- "CONGRATULATIONS! YOU WON!" First of all, it's very loud. After recovering from my burst ear drums, I look at the prize. Why is it always an Apple Ipad? I have no idea, but it wish it would stop. I just wanna download music, I don't care about a prize that millions of other online people are recieving.

I have about 25 days before a business carried on iOffer and have bought 10 pieces apple iPad.
Now I got out I was dealing with rogue traders, the photo what you see there found my Lawer.
I transferred the money to the following bank account:

Name: Edgar Salgado
Bank name: Wells Fargo
City: San Fransico
State: California
Account: [protected]
Routing: [protected]
Swift: WFBIUS6S
Amount: US$ 4200, 00

A young grade 9 student has been diagnosed with brain cancer and her basketball team is chipping in to purchase an ipad for her. She is travelling 2 hrs everyday for treatment and could really use the ipad NOW. Apple has a 2 week waiting period before shipping out the ipad (plus another week of shipping). I called Apple Canada customer service and also the Head Office and asked if there was anyway they could expedite the purchase under humanitarian grounds for this poor girl who could really use this to keep in contact with her friends during treatment. They couldn't do anything for me. I can't believe that they can't make exceptions for circumstances such as this and move her up in the queue. By the time she received this her treatments will be half over. The outpouring for this young girl and her family in the community is outstanding but a company like Apple can't do anything for her. Shameful!

This thread will be used for the electronics (phone/computer/ipod) scammers who make the mistake of spamming scamwarners with their phony sites and fake offers. We will add new scams to this thread as they post here at SW

SCAM!

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We have all the listed mobile phones available in stock and other
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Order from us today and save 10% or more on all your order as we offer the promo of buy 2Unit Get Free Item With Shipping/Discount.

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COMPANY FULL DETAILS.
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Email Us At :[protected]@hotmail.com

My Friday evening was totally ruined by Apple Store in Market Mall today.
I finally decided to get an Iphone & after long arguments with my husband he finally agreed to drive me to Calgary. It took us more than an hour to get to Market Mall (as we live further north). To my big surprise & regret, I was told that to get an iphone I need to place a reservation, yet, no matter which one you buy: 3Gs or 4G. These are not new on market & as per common sense & public expectation should be available in store for walk in. But no! There were about 10-15 Apple guys in store & minimum 3 of them had nothing to do. Yet they neither could explain such an unfriendly rule nor try anyhow to help. Nowhere on Apple website this "must have reservation" rule is obvious, this change is not stated until you actually start doing reservation. Moreover, when I tried to place a reservation at one point the website gave me a message that "Reservation is not possible, you can buy from the store on a first come-first serve basis." I have attached that screen snapshot here. So isn't that illegal for publicly traded company to create public expectation & not to follow it? How would people suppose to know? Especially those who had to drive a long way to get to the city. The staff in Apple Store was so unfriendly, so not helpful. I even waited at the store for next day reservation windows to open & booked for 9am. On my request to manager that please, it's just 1 h left till the store closes. You don't have reservation windows after 8pm anyway. Would you make an exception & sell me one phone" - he was absolutely not willing to help. So sad!
And this is not our first bad experience with Apple Store Customer Service in Market Mall. We had an issue with our MacBook still under warranty - mouse wouldn't work. We took it to the same Apple Store, but were told they can't accept it right away, they were suppose to call us when the part arrives. 2 month passed, during which we were unable to use the laptop. Couple time I dropped into the store, but they couldn't find my case without the paper they gave me. Apparently, as I found 1 more month later, our part never been ordered. The lame explanation like, we must have called & left you a message & you didn't show up almost killed me! How come I get all the messages but from Apple Store? How come they couldn't find my order when I personally came to the shop? I had a strong impression that they were pulling time. By the time I've got my MacBook repaired only 1 month was left under the warranty. Now 3 month later I experience mouse problems again, but now I have no more warranty period left & wish I could get back those 3 month Apple Store have stolen from me. :(
Well, I am definitely not recommending Apple products to anyone until they start respecting their customers.
By the way as I was told by the store manger Gavin today, next week when Ipad2 is coming, they are not planning to use their reservation system, they prefer to keep people in line for hours instead! Total absurd & disrespect to people!

Apple store offer a 6 month deferred payment through barcley when purchasing a computer. I used this and 2 months later received a $25 late fee notice. Called them and was told fees are never waived and if I didn't make minimum payments the fees would continue. No minimum payments were required under the original deferred payment option offered, and after fully paying off the entire amount, less the late fee, I was told there would be another late fee charged on the unpaid late fee.
No one is willing to discus the issue with me, and I was repeatedly told no fees are ever waived. I paid the late fee and closed my account.
Strongly advise anyone considering this company to avoid them.

I've always been satisfied with the many new iPod models that I have purchased in the past. However, Apple's Customer Service has become too deplorable to even give a decent rating to.

Over the past two months, I have sent my iPod Classic back to Apple to get repaired or replaced and twice they have sent me back my iPod claiming that they could not duplicate the issue.

My problems stems from a consistent grinding noise that appears to come from within the iPod and Apple Technicians refuse to service it even though it remains under warranty. Apple seems to be taking the attitude to draw out my warranty so that it will run out and they won't have to repair it.

Apple's Customer Support and their technicians are the worst experience I have ever encountered and I would never recommend any of their products to anyone thinking of purchasing an iPod or an iMac.