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CB Furniture Stores Ashley HomeStore Recent purchase of a couch and loveseat
Ashley HomeStore

Ashley HomeStore review: Recent purchase of a couch and loveseat

B
Author of the review
10:03 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased from the Meridian Mississippi store one sofa and one love seat, this was about one month ago of which I have been trying to get the love seat replaced due to damage, the upper right corner had rubbed on something in the truck until all the supposed leather had worn away, upon arrival at my home by Ashley transport, also on the lower part of the same side at the rear the stables were pulled out. I have called, spoke to robots and some unconcerned persons. I have filed a report with one of the robots and at the Meridian store three weeks ago. To date I have not heard from anything or anyone.

purchased from the Meridian Mississippi store by ME: Willie Bryant Burkes. NOTE: the store even got my name wrong, they put Willie Bryant on the purchase order and left off my last name. As for as what happened, I do not know. All I can tell you is the piece arrived at my home on your transport and it had damage when the two guys put the piece in place in my living room. They also ran over pole night light in my front yard that was set in concrete.

Thanks

Desired outcome: I have asked over and over to what ever or whom ever gave a crap to please replace the damaged piece. Photo are available at your Meridian Store and many other places belonging to Ashley,

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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  1. Ashley HomeStore Contacts

  2. Ashley HomeStore phone numbers
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    Media Contact
    More phone numbers
  3. Ashley HomeStore emails
  4. Ashley HomeStore address
    1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States
  5. Ashley HomeStore social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Ashley HomeStore Category
Ashley HomeStore is ranked 13 among 372 companies in the Furniture Stores category
#11 West Elm West Elm #12 Hayneedle Hayneedle #13 Ashley HomeStore Ashley HomeStore #14 WorldStores WorldStores #15 1stdibs.com 1stdibs.com

Most discussed complaints

Not honoring warranty
4
(opinions to this review)
 Return of furniture that wasn't compatible so delivery couldn't assemble it when salesman said it was
2
(opinions to this review)
 Purchased furniture - chair, love seat and sofa
1
(opinions to this review)
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