Menu
For Business Write a review File a complaint
CB Hospitals and Clinics Aster Medical Centre Incorrect blood test report provided to fleece money and asked for icu admission
Aster Medical Centre

Aster Medical Centre review: Incorrect blood test report provided to fleece money and asked for icu admission

S
Author of the review
6:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

This is regarding a patient Kirthana V who was admitted to the emergency ward in Aster Hospital in the above mentioned address on the 16th Of November, 2019. She was dragonized with dengue and due to heavy menstrual flow her hemoglobin was low.
Also the platlet count was low however as per the blood report that we received from Aster it was as low as 12000/cumm. The doctor who was taking a look at her had asked us to get her admitted to the ICU and start treatment else will be very serious condition. However due to our financial constraint we discharged her after 3hours in emergency and took her to another hospital. When we were leaving aster, we also collected the extra blood sample that was withdrawn so that we can reuse the same for further testing in the other hospital (as already the patient was low on blood).
When this blood sample was tested in the second hospital, the platelet count was no where close to as reported in Aster, it was much higher and very much in the safe zone and did not require an ICU admission atleast. This is very ridiculous and irresponsible on behalf of Aster to have firstly reported an incorrect platelet count and secondly recommended ICU admission which if done could have been a heavy financial burden in addition to physical and mental trauma. Did not expect this one bit from a hospital like Aster, and above all we were asked to pay a bill of more than Rs 7000/- for this 3 hours of emergency admission. This is a big blow to the reputation that Aster has set and if reported on social platforms can create a great issue. I have attached the reports for this, would ask you to atleast compensate for this by means of the huge bill paid that we have paid and advice to never repeat such behavior which is least accepted in the medical field. I would definitely never recommend Aster to anyone else.

Regards,
Selvi (the patients sister)
Email - selvi.[protected]@gmail.com

View 0 more photos
0 comments
Add a comment
  1. Aster Medical Centre Contacts

  2. Aster Medical Centre phone numbers
    +971 44 546 001
    +971 44 546 001
    Click up if you have successfully reached Aster Medical Centre by calling +971 44 546 001 phone number 10 10 users reported that they have successfully reached Aster Medical Centre by calling +971 44 546 001 phone number Click down if you have unsuccessfully reached Aster Medical Centre by calling +971 44 546 001 phone number 5 5 users reported that they have UNsuccessfully reached Aster Medical Centre by calling +971 44 546 001 phone number
  3. Aster Medical Centre emails
  4. Aster Medical Centre address
    33rd Floor, Tower D – Aspect Towers, Executive Towers at Bay Avenue, Business Bay, P.O. Box 8703, Dubai, United Arab Emirates
  5. Aster Medical Centre social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Aster Medical Centre contacts
Aster Medical Centre Category
Aster Medical Centre is ranked 201 among 281 companies in the Hospitals and Clinics category