Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Computer Hardware ASUS Rog router
ASUS

ASUS review: Rog router

A
Author of the review
4:40 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Called for helping me to setup the vpn and remote access to pc from another network in different location. I spoke with 4 different people. They took down my question and information then it took forever to get transferred to a specialist. When I got to him it was static he said, but it was on his line as I did not have that issue with anyone else. After a question I answered him, then he hung up. I called back again pissed off and asked them where you are located. He said USA, but all of them are from India that I spoke with. So they lied over the phone, they had bad signal reception, and they hung up on me . I spent just over an hour trying to get through to people. The last idiot I spoke with took up 30 minutes of my time by asking me what my question is. Then said hold on because he will transfer me, then came back to me to breakdown the question, and he did that 3 damn times to me where he asked my reason for calling. Each time I explained to this idiot he said okay he understood. Then he came back to me starting at the beginning as if it was someone new I had to explain it to again why I am calling. Towards the end he is trying to explain to me that it is not possible, so I hung up on the [censored] for wasting my time and made me furious. ASUS makes great products, but their customer support is complete [censored]. So it is not worth buying their products if in the end you have to deal with idiots like I did and resolve nothing in the end.

Desired outcome: Not helpful support, did not resolve anything for me and did not understand anything.

More
Send message
Copy link
Report
0 comments
Add a comment

More ASUS reviews & complaints

ASUS - Bad service 54
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ASUS - buyers beware 34
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ASUS - Full replacement or full refund 16
ASUS - product warranty service 15
ASUS - hard drive failure on new laptop no recovery dvd
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ASUS - motherboard caveat emptor 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ASUS - defective flat panel
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ASUS - Computers
ASUS - Disappointed with Asus Router: Slowdowns and Poor Customer Service
ASUS - Pathetic Experience with Asus Zenbook 13: Display and Hanging Issues, Poor Service Center Response
View all ASUS reviews and complaints

  1. ASUS Contacts

  2. ASUS phone numbers
    +1 (888) 678-3688
    +1 (888) 678-3688
    Click up if you have successfully reached ASUS by calling +1 (888) 678-3688 phone number 0 0 users reported that they have successfully reached ASUS by calling +1 (888) 678-3688 phone number Click down if you have unsuccessfully reached ASUS by calling +1 (888) 678-3688 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +1 (888) 678-3688 phone number
    United States
    +1 (855) 755-2787
    +1 (855) 755-2787
    Click up if you have successfully reached ASUS by calling +1 (855) 755-2787 phone number 0 0 users reported that they have successfully reached ASUS by calling +1 (855) 755-2787 phone number Click down if you have unsuccessfully reached ASUS by calling +1 (855) 755-2787 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +1 (855) 755-2787 phone number
    Canada
    8800 100 2787
    8800 100 2787
    Click up if you have successfully reached ASUS by calling 8800 100 2787 phone number 1 1 users reported that they have successfully reached ASUS by calling 8800 100 2787 phone number Click down if you have unsuccessfully reached ASUS by calling 8800 100 2787 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling 8800 100 2787 phone number
    100%
    Confidence score
    Russia & CIS
    +1 (800) 209-0365
    +1 (800) 209-0365
    Click up if you have successfully reached ASUS by calling +1 (800) 209-0365 phone number 0 0 users reported that they have successfully reached ASUS by calling +1 (800) 209-0365 phone number Click down if you have unsuccessfully reached ASUS by calling +1 (800) 209-0365 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +1 (800) 209-0365 phone number
    India
    +1 (800) 836-7847
    +1 (800) 836-7847
    Click up if you have successfully reached ASUS by calling +1 (800) 836-7847 phone number 0 0 users reported that they have successfully reached ASUS by calling +1 (800) 836-7847 phone number Click down if you have unsuccessfully reached ASUS by calling +1 (800) 836-7847 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +1 (800) 836-7847 phone number
    Mexico
    +886 800 093 456
    +886 800 093 456
    Click up if you have successfully reached ASUS by calling +886 800 093 456 phone number 1 1 users reported that they have successfully reached ASUS by calling +886 800 093 456 phone number Click down if you have unsuccessfully reached ASUS by calling +886 800 093 456 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +886 800 093 456 phone number
    100%
    Confidence score
    Taiwan
    +44 144 226 5548
    +44 144 226 5548
    Click up if you have successfully reached ASUS by calling +44 144 226 5548 phone number 1 1 users reported that they have successfully reached ASUS by calling +44 144 226 5548 phone number Click down if you have unsuccessfully reached ASUS by calling +44 144 226 5548 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +44 144 226 5548 phone number
    100%
    Confidence score
    United Kingdom & Ireland
    +61 130 027 8788
    +61 130 027 8788
    Click up if you have successfully reached ASUS by calling +61 130 027 8788 phone number 1 1 users reported that they have successfully reached ASUS by calling +61 130 027 8788 phone number Click down if you have unsuccessfully reached ASUS by calling +61 130 027 8788 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +61 130 027 8788 phone number
    100%
    Confidence score
    Australia
    +64 800 278 788
    +64 800 278 788
    Click up if you have successfully reached ASUS by calling +64 800 278 788 phone number 1 1 users reported that they have successfully reached ASUS by calling +64 800 278 788 phone number Click down if you have unsuccessfully reached ASUS by calling +64 800 278 788 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +64 800 278 788 phone number
    100%
    Confidence score
    New Zealand
    +420 552 302 313
    +420 552 302 313
    Click up if you have successfully reached ASUS by calling +420 552 302 313 phone number 1 1 users reported that they have successfully reached ASUS by calling +420 552 302 313 phone number Click down if you have unsuccessfully reached ASUS by calling +420 552 302 313 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +420 552 302 313 phone number
    100%
    Confidence score
    Czech Republic
    +45 38 322 943
    +45 38 322 943
    Click up if you have successfully reached ASUS by calling +45 38 322 943 phone number 1 1 users reported that they have successfully reached ASUS by calling +45 38 322 943 phone number Click down if you have unsuccessfully reached ASUS by calling +45 38 322 943 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +45 38 322 943 phone number
    100%
    Confidence score
    Denmark
    +358 969 379 690
    +358 969 379 690
    Click up if you have successfully reached ASUS by calling +358 969 379 690 phone number 1 1 users reported that they have successfully reached ASUS by calling +358 969 379 690 phone number Click down if you have unsuccessfully reached ASUS by calling +358 969 379 690 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +358 969 379 690 phone number
    100%
    Confidence score
    Finland
    +33 170 949 400
    +33 170 949 400
    Click up if you have successfully reached ASUS by calling +33 170 949 400 phone number 1 1 users reported that they have successfully reached ASUS by calling +33 170 949 400 phone number Click down if you have unsuccessfully reached ASUS by calling +33 170 949 400 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +33 170 949 400 phone number
    100%
    Confidence score
    France
    +49 210 2578 9557
    +49 210 2578 9557
    Click up if you have successfully reached ASUS by calling +49 210 2578 9557 phone number 1 1 users reported that they have successfully reached ASUS by calling +49 210 2578 9557 phone number Click down if you have unsuccessfully reached ASUS by calling +49 210 2578 9557 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +49 210 2578 9557 phone number
    100%
    Confidence score
    Germany
    +39 697 626 662
    +39 697 626 662
    Click up if you have successfully reached ASUS by calling +39 697 626 662 phone number 1 1 users reported that they have successfully reached ASUS by calling +39 697 626 662 phone number Click down if you have unsuccessfully reached ASUS by calling +39 697 626 662 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +39 697 626 662 phone number
    100%
    Confidence score
    Italy
    +31 591 570 290
    +31 591 570 290
    Click up if you have successfully reached ASUS by calling +31 591 570 290 phone number 1 1 users reported that they have successfully reached ASUS by calling +31 591 570 290 phone number Click down if you have unsuccessfully reached ASUS by calling +31 591 570 290 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +31 591 570 290 phone number
    100%
    Confidence score
    Netherlands
    +47 23 962 691
    +47 23 962 691
    Click up if you have successfully reached ASUS by calling +47 23 962 691 phone number 1 1 users reported that they have successfully reached ASUS by calling +47 23 962 691 phone number Click down if you have unsuccessfully reached ASUS by calling +47 23 962 691 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +47 23 962 691 phone number
    100%
    Confidence score
    Norway
    +48 225 718 040
    +48 225 718 040
    Click up if you have successfully reached ASUS by calling +48 225 718 040 phone number 1 1 users reported that they have successfully reached ASUS by calling +48 225 718 040 phone number Click down if you have unsuccessfully reached ASUS by calling +48 225 718 040 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +48 225 718 040 phone number
    100%
    Confidence score
    Poland
    +34 932 938 154
    +34 932 938 154
    Click up if you have successfully reached ASUS by calling +34 932 938 154 phone number 1 1 users reported that they have successfully reached ASUS by calling +34 932 938 154 phone number Click down if you have unsuccessfully reached ASUS by calling +34 932 938 154 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +34 932 938 154 phone number
    100%
    Confidence score
    Spain
    +46 858 769 407
    +46 858 769 407
    Click up if you have successfully reached ASUS by calling +46 858 769 407 phone number 1 1 users reported that they have successfully reached ASUS by calling +46 858 769 407 phone number Click down if you have unsuccessfully reached ASUS by calling +46 858 769 407 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +46 858 769 407 phone number
    100%
    Confidence score
    Sweden
    +41 848 111 010
    +41 848 111 010
    Click up if you have successfully reached ASUS by calling +41 848 111 010 phone number 1 1 users reported that they have successfully reached ASUS by calling +41 848 111 010 phone number Click down if you have unsuccessfully reached ASUS by calling +41 848 111 010 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +41 848 111 010 phone number
    100%
    Confidence score
    Switzerland
    +90 850 522 2787
    +90 850 522 2787
    Click up if you have successfully reached ASUS by calling +90 850 522 2787 phone number 1 1 users reported that they have successfully reached ASUS by calling +90 850 522 2787 phone number Click down if you have unsuccessfully reached ASUS by calling +90 850 522 2787 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +90 850 522 2787 phone number
    100%
    Confidence score
    Turkey
    +852 35 824 770
    +852 35 824 770
    Click up if you have successfully reached ASUS by calling +852 35 824 770 phone number 1 1 users reported that they have successfully reached ASUS by calling +852 35 824 770 phone number Click down if you have unsuccessfully reached ASUS by calling +852 35 824 770 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +852 35 824 770 phone number
    100%
    Confidence score
    Hong Kong
    +81 570 783 886
    +81 570 783 886
    Click up if you have successfully reached ASUS by calling +81 570 783 886 phone number 1 1 users reported that they have successfully reached ASUS by calling +81 570 783 886 phone number Click down if you have unsuccessfully reached ASUS by calling +81 570 783 886 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +81 570 783 886 phone number
    100%
    Confidence score
    Japan
    +60 130 088-3495
    +60 130 088-3495
    Click up if you have successfully reached ASUS by calling +60 130 088-3495 phone number 1 1 users reported that they have successfully reached ASUS by calling +60 130 088-3495 phone number Click down if you have unsuccessfully reached ASUS by calling +60 130 088-3495 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +60 130 088-3495 phone number
    100%
    Confidence score
    Malaysia
    +966 800 820 0426
    +966 800 820 0426
    Click up if you have successfully reached ASUS by calling +966 800 820 0426 phone number 1 1 users reported that they have successfully reached ASUS by calling +966 800 820 0426 phone number Click down if you have unsuccessfully reached ASUS by calling +966 800 820 0426 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +966 800 820 0426 phone number
    100%
    Confidence score
    Saudi Arabia
    +65 66 369 163
    +65 66 369 163
    Click up if you have successfully reached ASUS by calling +65 66 369 163 phone number 3 3 users reported that they have successfully reached ASUS by calling +65 66 369 163 phone number Click down if you have unsuccessfully reached ASUS by calling +65 66 369 163 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +65 66 369 163 phone number
    100%
    Confidence score
    Singapore
    +27 861 278 772
    +27 861 278 772
    Click up if you have successfully reached ASUS by calling +27 861 278 772 phone number 1 1 users reported that they have successfully reached ASUS by calling +27 861 278 772 phone number Click down if you have unsuccessfully reached ASUS by calling +27 861 278 772 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +27 861 278 772 phone number
    100%
    Confidence score
    South Africa
    +82 15 666 868
    +82 15 666 868
    Click up if you have successfully reached ASUS by calling +82 15 666 868 phone number 1 1 users reported that they have successfully reached ASUS by calling +82 15 666 868 phone number Click down if you have unsuccessfully reached ASUS by calling +82 15 666 868 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +82 15 666 868 phone number
    100%
    Confidence score
    South Korea
    +66 24 011 717
    +66 24 011 717
    Click up if you have successfully reached ASUS by calling +66 24 011 717 phone number 1 1 users reported that they have successfully reached ASUS by calling +66 24 011 717 phone number Click down if you have unsuccessfully reached ASUS by calling +66 24 011 717 phone number 1 1 users reported that they have UNsuccessfully reached ASUS by calling +66 24 011 717 phone number
    Thailand
    +971 800 0200 0428
    +971 800 0200 0428
    Click up if you have successfully reached ASUS by calling +971 800 0200 0428 phone number 1 1 users reported that they have successfully reached ASUS by calling +971 800 0200 0428 phone number Click down if you have unsuccessfully reached ASUS by calling +971 800 0200 0428 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +971 800 0200 0428 phone number
    100%
    Confidence score
    UAE
    +84 18 006 588
    +84 18 006 588
    Click up if you have successfully reached ASUS by calling +84 18 006 588 phone number 1 1 users reported that they have successfully reached ASUS by calling +84 18 006 588 phone number Click down if you have unsuccessfully reached ASUS by calling +84 18 006 588 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +84 18 006 588 phone number
    100%
    Confidence score
    Vietnam
    +54 800 122 0563
    +54 800 122 0563
    Click up if you have successfully reached ASUS by calling +54 800 122 0563 phone number 1 1 users reported that they have successfully reached ASUS by calling +54 800 122 0563 phone number Click down if you have unsuccessfully reached ASUS by calling +54 800 122 0563 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +54 800 122 0563 phone number
    100%
    Confidence score
    Argentina
    +55 30 030 398
    +55 30 030 398
    Click up if you have successfully reached ASUS by calling +55 30 030 398 phone number 1 1 users reported that they have successfully reached ASUS by calling +55 30 030 398 phone number Click down if you have unsuccessfully reached ASUS by calling +55 30 030 398 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +55 30 030 398 phone number
    100%
    Confidence score
    Brazil
    +56 800 835 994
    +56 800 835 994
    Click up if you have successfully reached ASUS by calling +56 800 835 994 phone number 1 1 users reported that they have successfully reached ASUS by calling +56 800 835 994 phone number Click down if you have unsuccessfully reached ASUS by calling +56 800 835 994 phone number 0 0 users reported that they have UNsuccessfully reached ASUS by calling +56 800 835 994 phone number
    100%
    Confidence score
    Chile
    More phone numbers
  3. ASUS emails
  4. ASUS address
    № 15, Lide Road, Beitou District, Taipei City, Taiwan
  5. ASUS social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
ASUS Category
ASUS is ranked 9 among 432 companies in the Computer Hardware category
#07 Intel Intel #08 Lenovo Lenovo #09 ASUS ASUS #10 Logitech Logitech #11 Newegg Newegg

Most discussed ASUS complaints

Asus F15 FX506HF Tuf Gaming laptop
1
(opinions to this review)
ASUS Alternatives
Memory4Less 13 reviews TurnkeyNation 3 reviews Databazaar 9 reviews ScanDigital 8 reviews PCrush 2 reviews