Harvey Norman

After purchasing a refrigerator from your Thomason store on Thursday, was told delivery will take place the following day between 9.00 am to 4.00 pm, that was fine. That night I received a text at 5.33 pm that my delivery was arriving between 9.00 am to 12.00pm, then the following morning I received another text at 9.41 am telling me the same as the previous text, then at 9.42 I received a text telling me my delivery was on the way a gave me a tracking link to follow and the drivet was Mike. As the driver was only 20 minutes away I preceeded to unload my old refrigerator, but I got a call from Harvey Norman that my delivery would arrive between 1.00pm ad 4.00pm, so I told him that wasn't good enough as I told home of my previous texts, told me he would get back to me, then a call from a person named Steve who was the driver, after all that I was tracking the wrong, he got here at 2.49pm. He said he had come from Nunawading. So all my perishable being 33 degrees weren't in a very good state. What a waste of good food. Chiara Parolin . [protected]

I bought this computer at the Thomastown store yesterday only to find, when I got it home, that it had already been set up in somebody else's name (Theresa Farid) with a password. The box was sealed as if new.

Rang the store today and spoke to Marcus who told me someone by the name of Theresa Farid purchased the computer at that store on the 7th of October, had the store set up for her, took home, then returned it later for an upgraded model.

So someone in that store just re-packaged it; didn't even delete her details, and tried to pass it off as a new one to a sucker.

Well I am returning it today and I better get a brand new one with no issue or I am going to the Ombudsman, as I'm sure what they have done is illegal.