PetStock

Hi.
Had my dog a Bichon Frise aged approx 10-11yrs Mason. He was given to us as a baby. As time has gone the groomer where I take my x2 dogs seems to leave cut-fur on floor and dogs out of cages walk thru it. On 30th nov 2020 my dog came back from groomers and has started coughing I went and saw groomer and expressed my sadness. I made it known that if he did not get better I would take him to the vet at their expense as the floors in groin area are unkempt. He is no better. Can

I have been taking my two dogs for grooming on several occasions. One of which is a pedigree Papillon the other a mixed breed papillon / Chinese creasted. Over the previous two visits my mixed breed had his fringe cut which is not appropriate because he is half papillon and had a beautiful fringe. I told the groomer to please not cut his ears or tail on both occasions. My papillon had his grinch paws and general area cut. I ask if she could leave the top of his paws so they may grow into grinch feet again because that's how the breed is supposed to be groomed. Then today I took them both again and it was very clearly stated yet again that the papillon was not to be cut anywhere other than the genital area (for hygiene) and again asked that the mixed breed not have is ears or tail cut. The groomer, after having never cut the papillon anywhere other than feet and genital area, cut him everywhere. His fridge on his ears, legs and stomach were cut short and his tail was hacked at with chucks missing. She made my show quality dog look like a mutt! I am very angry because this was no mistake. She commented that we were wrong to not cut the mixed breeds ears and not to cut the top of the papillons feet but she verbally agreed not too, and she had never cut the papillon in that manner before. I can only conclude that she was spiteful and damaged the appearance of my dog. We called to complain and the manager while empathetic could only offered a discount for the next visit. Why on earth would I take my dog to be butchered again?. It will literally be years before their fringes grow back!