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It is 10:15 pm Arizona time on 9/15/24. I have been in a tournament in Block Blast for days. I was #1 on the leaderboard today but left to do the Daily Task by playing another one of your games. When I came back later in the day the leaderboard showed I was at 1,000+. That is just not possible. I don't recognize any of these players I was playing against. It's like it's from another game. I'm not sure what's going on. I tried to go thru support on the app but it was just a blank page for me. Then I tried the feedback tab and it says Mistplay has stopped so I had to go thru my computer to find where to explain my problem. The tournament will be over in a couple of hours and have no help to fix this issue. I have 1,000 units or credits at stake. I appreciate any help you can provide.
Claimed loss: $1,000 units
Desired outcome: $1,000 units
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It sounds like you've encountered a frustrating glitch in Block Blast, especially with so much time and effort invested in the tournament. Dropping from #1 to 1,000+ without reason is definitely not normal, and the fact that you're unable to reach support through the app only adds to the frustration. With 1,000 units or credits at stake, this issue should have been addressed promptly.
Since the in-app support and feedback options are not working, it might help to reach out to the developers directly via their website or social media, or try submitting your issue through an app store review, which can sometimes get a quicker response. Hopefully, they resolve this soon, and you’re able to recover your standing in the tournament.