TELUS reviews and complaints 1
View all 415 complaintsTELUS - misleading advertisement
signed up for the Sierra wireles watcher because it was supposed to be able to use it anywere when i tried to use it in Boston Bar it didn't work.When I phoned telus i was told that i would have to pay 400.00 .First they lie and tell you everything will work then when it does'nt they don't care that you got it under false pretense.My abvice to all you people out there DON'T GET THE SIERRA WIRELESS WATCHER GO WITH ANYTHING EVEN A CAN ATTACHED TO A STRING unless you live in a populated area.The person i spoke with said i should go on the computer an find someone to take over my contract.When i asked for a suppervicer i was told that i would get the same answer.I now have something that i can't use but i still have to pay for and theres nothing i can do, i wanted to get the modum that i first had but im told that they are two diffrent comepanys.Do your self a favor go with a company who's not going to lie to you and miss lead you
The complaint has been investigated and resolved to the customer’s satisfaction.
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Telus probably doesn't have any american roaming carriers so the device would never be able to work in the US, i dunno the product your using because its so vague but i think next time do your research.