Esso reviews and complaints 2
View all 448 complaintsEsso - suspect practices
I pulled into the dealer and fueled up my vehicle and i noticed all the pumps had been tagged, "Pumps are not working, please pay inside with cash only". It seemed odd to me that the station was only accepting cash, so i scanned my Visa at the pump and it appeared to be working just fine, so i fueled up, but it would not print receipts, so i went inside to get one from the attendant. There were to young children working the inside and both refused to give me a receipt. They said it was impossible because the computer used to print the receipts was down, but if i had paid cash they would have been able to give me a receipt. This scenario makes very little sense to me, and because of this unprofessional operation, i will not ever go back there again.
Esso - attendant
I always frequent this gas station and this fellow ( i don't know his name) he's a middle aged fijian I think. He is always incredibly rude to people and miserable all the time. I went in today to get a car wash and he was reading a brochure behind the counter. I didn't say anything because he knew I was there and to be polite I didn't want to interupt his reading. I figured within a moment or so he would stop and help me. I stood there for 5 minutes and he never even looked up from the brochure. I turned and walked out and you think he would even say something than before I hit the door but no. I will never go to that station again. That man should not be working with the general public. He obviously doesn't believe we are worthy of his time.
The complaint has been investigated and resolved to the customer’s satisfaction.
On January 31/2019 I stopped at the Esso Station on Highway 20 as my check engine light came on. The male attendant said I used cheap gas, thanks buddy great customer service. I'm sure if I was a male if actually would have helped me.
some people eh, he might as well be living on welfare if he doesnt give a ### about his job, give it to some one who cares :)
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