Menu
For Business Write a review File a complaint
CB Automotive Fueling and Charging Esso 213 Cockshutt Rd, Brantford, ON, N3T 5L6, CA
Esso company logo
Esso
reviews & complaints
Esso company logo

Esso

213 Cockshutt Rd, Brantford, ON, N3T 5L6, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
ComplaintsBoard
D
8:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Esso - refused to take gas coupon

Loblaw Canada and Esso Canada is running until July 22, 2015 gas save up to 10 Cents Per Litre off coupons. I stopped in to fill my tank and no where was it posted on the pumps or as I entered the gas station that they did not except these coupons as they were still not set up with the new units. I pass 3 Esso Stations on my way home from work every day so I could have went to the next station if I knew. I filled up my vehicle with 65.003 L of gas for $1.169/L which cost $75.99. When I went into the gas station with my 10 cent coupon per litre off coupon I was informed that they were given new units and they were not working yet and they would not take the coupon. When I asked why don't they do what they did the last time they just paid me the $6.50 the cost of the savings on the coupon and I was told that they could not do that anymore as they would not get refunded by Esso Canada. At this point I paid the bill and left very dissatisfied with the service I was provided. I hope that Esso Canada will stand behind the guarantee of their gas coupons and refund me the money that I should have received the day I was in and I filled up my vehicle. I did this on June 16, 2015 at 5:29:44pm. The cashiers name was John. Register: 1 Trans #: 1002 Op ID: 1 This is all coming from the receipt I received. I hope to hear back from you very soon.
Thank you, Dennis Woodard

Read full review of Esso and 1 comment
Hide full review
1 comment
Add a comment
M
M
MkStItCh
West Seneca, US
Jul 01, 2015 10:03 am EDT

OK, you were in on June 16th and did not post anything until June 29th...
#1- How is anyone to know that you had the Coupon on the day of the sale?
#2- What good does it due to post this request on a public complaint site?

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.