Tim Hortons

Hello I am filing a complaint with employees at Tim Hortons in Englehart, Ontario Canada located at 141 4th St.

Christine Gravelle, who is one of the supervisors has been causing a scene in the restaurant at the drive-through waiting for my drinks and food. I overheard her screaming and yelling at the employees. Some of the customers were so shocked they actually felt uncomfortable that they got up and left. This is not the first time she’s done this. She is not cut out for this type of work she’s done this before and she has been rude to her customers me for example, on different occasions. Something needs to be done. This is not the way and establishment should be run. Thank you for your time.

I am so sick of Tim Hortons in Englehart. Everyday, I get the same coffee. U would think after all this time, my coffee would be right. I get it, mistakes happen and everyone is human but come on. It seems like it's always my orders. But it's not cause I hear alot of people complaining.
Anyways, when someone takes sweetner in their coffee, make sure its sweetner and make sure u empty the whole little packet.
I thank both girls that helped me out when I went in [censored]ing today. I did apologize to them.
I wrote a very positive review a while back about one of these girls and I got an email back saying she would be told about my review and possibly rewarded but guess what? She was never told or showed by management. What a joke. U can sure tell when it's her working because service is fast friendly and efficient. Always with a smile. I dread the days she doesnt work because I know it will probably suck. Dont get me wrong, theres a few girls there that are awesome also. But some... no comment.
Saturday night we went for a coffee run. The kid at the window or anyone else there I guess, did not know how to make a caramel latte. The kid at the counter thought it came with a tea bag. When we got home, it still wasnt right. Like really? Did he even get trained?
At the beginning when they first opened, I gave them the benefit of the doubt, but now after all this time, come on!
That's just the drink screw ups, dont get me started on the food.
I worked at Tim's in Liskeard, I know the drill. The rules must have changed since then because we did not get away with half the crap englehart does.
I will keep going there because I dont have a choice if I want coffee but I hope they pull their heads out of their [censored] soon.
As for the girl who didnt get credit at all for the review, I will be writing another one.
Thanks again Kitty
Rant over... for now