Shoppers Drug Mart reviews and complaints 1
View all 1538 complaintsShoppers Drug Mart - Pharmacy staff
Shoppers Drug Mart located at
181 Main St W, Hamilton, ON L8P 4S1
Picking up florexitine
Pharmacist couldn't find my medication. Was told by a different lady who wasn't serving me I hadn't had any ordered since March. That was a lie as I had a text May 13 by the automated system to pick up my medication, and had gone to pick up medication in April. I showed them the text after being told multiple times I hadn't ordered any since March.
They then inquired if I'm taking them Correctly, to which I told them if you have questions about my medication contact my doctor and I can speak with them myself. I left without my medication for depression.
Desired outcome: I'd want an apology and would like the staff to review customer service etiquette as I felt there prejudice against my appearance and medication.
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